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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,649.99

Customer reviews

Rating 4.6 out of 5 stars with 1044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,044 reviews
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Galaxy Book 2 Pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Screen is sharp and the keys are crisp. I only have 2 complaints: 1.they got rid of the USB A port prematurely, I had difficulty setting up and initializing my Tandem insulin pump because there was no compatable port and 2. There are ads that keep showing up in the bottom right hand corner for products I do not want. It is distracting and slows the computer. I paid a premium price and do not appreciate ads being forced on me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A most excellent laptop/notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly light weight and a good battery life. Very easy to use and a terrific memory. The screen is bright and sharpness that's unbelievable. The stylus makes life that much more precise.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Love my new laptop!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So light! Didn't realize i don't have regular USB ports but, that's ok. Love the speed and plug and play. Thanks for setting it up too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was an 'emergency' replacement of an earlier (Windows 10) Galaxy Book; I didn't have time to shop - I might have chosen something less pricy and a color other than silver. PROS: I'm impressed with the display, size, weight, and back-lit keyboard. 1TB hard drive is nice but way more than I'll ever use. The micro SD card slot is good - it easily serves my 512 KB card. CONS: I'm dissapointed with the battery life - I'm not getting 8 hours as suggested, It seems to lag when multiple windows are open which shouldn't be an issue with 16GB ram. The previous computer had a slot for keeping the S-Pen but the pen is loose (and subject to being misplaced) on the new machine. MIXED: It comes with 2 USB-C ports and 1 Thunderbolt 4 port. I would have liked a USB-A port so I woudn't need adaptors.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Bye Apple - a knockout punch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, unbelievable, fantastic, refreshing, INNOVATIVE! Those are the words that describe this laptop line. It is so good, I bought both the 15.6 inch and 13.3 inch. They were on sale for $999 and $950 respectively, and with total tech, warranty was free for both which I do expect to use since these are so incredibly thin! I am a power user, I have 5 apple macbook pros/airs and 4 ipads. This has replaced them all and with such excitement. The design of this laptop, the thinness, the power of 16GB, 1TB hard drive and fully foldable screen, and pen make this a game changer in the industry. I am coming back to windows because of this laptop. I have tried 10+ windows laptops, nothing compares to this in design, thinness, and tablet mode with an AMOLED display. Pros: 1. beautiful AMOLED screen 2. phenomenalbuild quality 10/10 3. 16GGB DDR5 4. 3 USB C ports 5. fully foldable tablet mode 6. beautiful keyboard with number pad (on the 15.6-inch model) Cons: 1. Can get warm (but you can put it in silent mode etc.) 2. text can be fuzzy when up close on the screen as its resolution is 1920 x 1080. (There is higher resolution out there) but from a distance like a laptop you won't notice. 3. battery life isn't MacBook Air 15+ hours Things to improve for the next model: Make the resolution of the screen higher, make the ability for expandable RAM from 16gb to 32gb. These 2 changes would make this the greatest laptop ever made in the industry.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    glhoward

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight, fast speed, easy to set up. Disappointed with how hot it gets when having to use it in my lap so I had to move to a table and it was very hot when using on a table as well. Not sure it is suppose to get this hot.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, would highly recommend, great speed light weight easy to use and sync with my phone easily

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Weight

    Rated 4 out of 5 stars

    Light and good performance e

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but you will always pay for light and powerful. Serves great as an option for office, school or basic web needs. Beautiful display.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop/Tablet Convertible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Great battery life, lightweight and functional as a laptop and tablet. Get an S Pen with this and you'll love taking notes or drawing on it. I wish I had this when I was in college! Don't expect to play a ton of PC games on this but that's not the target audience for this device. It's fast, light and lasts forever on normal use. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 4 out of 5 stars

    Fast and light 15.6" laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook was a replacement for my HP Spectre thst is 7 years old, so I had high expectations! I was looking for a 14" screen initially, but the 15.6" is so thin and light that I opted for the big brother. It didn't disappoint. It is fast, keyboard is verygood with numerical pad and screen is amazing, although not 4k!! The cons are, windows 11 that sucks and battery life that is nowhere near what is stated by the manufacturer or even on the reviews! Got it on sale after $650.00 off, so well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality, Weight

    Rated 4 out of 5 stars

    Good overall but lacking HDMI port

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will take a few weeks to get going but one of the best battery life for this form factor. Superlight, easy to hold in one hand and travel with. The screen is vivid AMOLED but 1080p is more than enough for school and business. The performance is better than you'd expect for a thin and light laptop. The only downside is lack of HDMI port. You'll need to carry a dongle and may need to change the refresh rate in some external projectors.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's super fast, keyboard lights up, it's a touch screen, this is a lot of laptop for me, but I won't need to get another one for years. It does things that i don't do right now, but when you work from home, that can change, very happy with my purchase. I got the open box laptop, it did not have the charger or the stylus, so I had to get those from somewhere else, but the savings was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Lightweight, perfect for traveling and Remote work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very practical slim laptop, easy for traveling, has numeric keyboard on the right ride which makes my work easier. Doesn’t have Windows Pro, only Home Edition but W Pro is only $100 so no big issue. It’s display is exquisite, bright colors and keyboard also lights up.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality, Weight

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop! Thinner than my cell phone. Best visual colors you'll ever see. Super fast. Best quality product u can buy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Almost Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this Galaxy Book2 Pro 360. I was searching for something thin, lightweight yet powerful, with beautiful screen and comfortable to type on. I got a little worried when I read that it was on 1080p, but Samsung definitely delivers when it comes to their Amoled screens. The 10-key is a must. My only disappointment is the speakers. This laptop is perfect for my surfing, video editing, streaming and of course working with MS Office and enough battery life to get me through it all.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Pretty darn good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would’ve gotten 5 stars but like a lot of other people, it gets very hot after about 30 minutes depending on what you’re doing on it. For me, it’s using things from Microsoft Office and Microsoft Edge. Other than that, it’s runs very smooth, battery life is incredible with roughly 8-9 hours before I hit 5%. The touch screen is fairly responsive with the included S-Pen but not on the level of some other 2-1 laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Very nice Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother has really enjoyed it. She does circuit and wanted something more versatile than her desktop but had the options you can use with a computer. It had a very nice display and the touch screen is very responsive. It works as intended and if it had a graphics card in it, I would get one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light Great screen quality Amazing battery life The only issue I have is sometimes it’s freezing!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Fast, crispy clear, light perfect for travels n for me. Jist be careful with handlong as ots super thin.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    Solid Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has everything! Its light and quiet and I love the backlit keyboard. It is fast and the battery charges in about 2 hours with the thunderbolt 4 port. I dropped 1 star for 2 reasons. The big one is there is only USB C jacks, no A so the first thing I had to do is order converters for A as my mouse and backup drive are A. Also, the battery does not last anywhere near 21 hours like they advertise. You will get maybe 5-7 hours depending on mode it is in. Overall, I love the computer and if they would have at least included one USB A converter I would have given the 5 stars.

    I would recommend this to a friend
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