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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,049 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Really good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what it is offered, I really like how light it is, I can carry it wherever I go, plus the battery life is just great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Fantastic Computer - 100% Happy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what to expect from this computer when I bought 6 months ago, but it's been fantastic so far! I work online and use it all day long for work, then play Sims on it at night for hours. The only time it gets hot is when it's playing the game while charging for awhile, and in comparison to the other computers I've had, I'd call the heat lukewarm most of the time. It's so quiet all the time. I hardly ever hear the fan. My biggest worry was that it wouldn't play my game and it's been flawless so far. It's also so light that I can lift it with two fingers. The sound is decent and the display is beautiful. It had everything I wanted, including the backlit keyboard and touchscreen. The keys are clicky and responsive and it's very comfortable to use all day. I am completely happy with this computer!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use, lightweight, a lot of functional and useful features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, sleek design and very fast start up and very fast overall

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Lightweight, sleek, speakers are meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard and mousepad are good. Screen is clear snd bright. The speakers are the worst on any Samsung product I've purchased so far. My old Samsung laptop and old Samsung Tab S3 are miles above this new laptop. The sound is by AKG according to the underside of the laptop. I will remember that means mediocre sound (I'm being generous btw).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop with tons of features. Light weight, appealing looks

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsun Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Battery is great. All features work as they should. The screen is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Galaxy book

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I really like the big screen and the touchscreen as well as the audio it’s very loud and crisp. The setup process was very easy. I love the software it’s super easy to use, I think I’m going to switch over to all things Samsung now, I love using it for all things. Work, school, and even just for my own entertainment. It’s so easy to use and perfect for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Worth for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for money you invest and the best part is its weight and slim design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase l

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase, shipped very fast and had no issues. I typically use desktop computers so I was worried about the drop off from a desktop to a laptop and I can say it works almost identical. Would recommend this for students or regular use

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter. She loves it, says its the best one! Its light weight and so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    nice upgrade for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this one so far. very easy to use. and light weight. usability is good. 1TB is great storage space for me.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim design, powerful specs, runs everyday work fine, and can even play some light games.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me. Light weight, backlit keyboard and clear screen makes it easier to use. The camera is a nice feature when I want it. I had to find a new mouse as it only has the USB-C ports but I found a nice blue tooth version so I'm happy with that. I needed to get a longer power cord but that was no problem. Those were my preferences so no need to knock down the rating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for college and its great. Its really fast and i havent had any type of problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Book2 computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Book2 360 , excellent computer . Working good till now . Highly recommended. Im happy

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The Need For Speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Quiet. Lots of speed, and very sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Lite and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very light and processes very quickly. This has been a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good preform

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful laptop, it is lightweight, the battery is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Light and fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light. Almost weightless. Perfect to carry it around any where. Very fast

    I would recommend this to a friend