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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,049 reviews
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Good Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, lightweight and powerful, iunhcvbioufgnhbpiuthbp

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Love this upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lightweight, fast laptop. This was a great upgrade for us.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    A+++

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop i have ever owned. The processor speed is absolutely superb. Run multiple applications with great ease. Resolution with movies and games is far better then i expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and I am enjoying it. Battery life is vey good

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and very light to travel with. Love the screen and keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    it is the best device I have ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the best device I have ever bought at a discounted price. It has 3 type c ports. you can get images on all of them. and the charger is very small type c saves you from a lot of excess. the screen quality is already indisputable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my new favorite laptop, super sleek and powerful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with performance annd size. The monitor is exceptional!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung great machine super fast and nice keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Light&Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and easy to use! Opens with great beginner instructions

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Not bad not that good!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast enough but running too hot! Not enough battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the lightness of this computer and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 4 out of 5 stars

    1st buyer of Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing Samsung. Nice features: backlit keyboard, numeric keypad, lightweight, touch screen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very HOT, could be a safety hazard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this laptop for almost 3 years now. Overall, this is a good computer with cool features like the 360 design and larger screen. My biggest issue with it is how HOT it gets. The fans are not enough. While it has never overheated, sometimes it is so hot that it literally burns my skin lol. This to me is a safety hazard and has been ongoing since the purchase of the computer. That is literally my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung - Galaxy Book2 Pro 360 2-in-1 15.6" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent in terms of performance but can improve in some design aspects it can have track pad like MacBook pro in the center of the laptop and a large track pad, can release two version one with number pad and one without that and let people choose. Samsung pen should have cap with it to ensure it does not have issues if it falls down. Laptop should provide some provision to set the pen with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivid screen, light weight, nice keyboard, responsive trackpad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Fast, great display and great for programming.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    I had high hopes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into this purchase optimistically because the requirements I need a laptop to be for my use standards are set high. This laptop was a huge disappointment. It’s barely capable of processing drone data. And incapable of 3D rendering.. it runs AutoCAD, but barely. There is severe amount of lag… the one pro is the screen is beautiful. And very responsive while surfing or something like adobe… there are no cooling fans so once it starts to heat up under a medium load you can put your seatbelt on cause it’s gonna be a bumpy ride… I was told at the store I’d be able to update the ram, which come to find out you cannot!! You are stuck with the 16 ram card for life!! Also. Handle this thing like a newborn baby!! It’s very very very fragile!! It does have the best battery life of any laptop I’ve ever owned… for the price of this laptop you can buy a far more superior machine

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer runs fast and last a long y il me..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and I think It has very nice design

    I would recommend this to a friend