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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,049 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the laptop as a gift and it was as described not a single scratch and really as new , the laptop is very continent to my needs as a business laptop, not mentioning the great saving deal i got.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast and powerful computer. Cant complain on anything much with it. The only thing, which isnt a bash on the computer per say, is that it can be easily scrached on the outside. I ended up vinyl wrapping all the exposed metal to give it a bit more scratch resistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! Very nice specs and the pen design is great. It comes with a coloring app that my family loves. The screen resolution is crisp and vibrant. No problem with RAM as it seems to handle the Adobe Photoshop edits smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this laptop I had an LG gram 17 2022 model both great laptops I do feel the Samsung is better built and the screen is much nicer. I am a developer sometimes it is nice to be able to scroll the screen real fast by using my finger so this works better for me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this laptop. I love the 2-in-1 & it's very light weight for the size. Samsung doesn’t disappoint. I watched a ton of youtube videos on all the laptop brands and this laptop is definitely top of the line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST BY FAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a samsung laptop bavk in 2012. I really like this computer the best. The battery didnt last real long, now having issues with the keyboard & it runs on windows 8.1. I was finally due for a replacement computer. I like how the samsung products integrate with each other, tablet & smart phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Galaxy book! My model is a little older, so im sure theyve gotten even better! I do notice that the wife card isn't as great compared to a newer Dell I have for work, but I imagine that the tech is just getting better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop been using it for 2 years no problem at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open Box Samsung Galaxy Book2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit leery buying an open box. Not any longer. Looks good aesthetically and works even better. Very impressed with the Galaxy Book laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Pro Level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice laptop. Top tier materials and construction. Fast. PD charging. Could use a few USB-a but I can live with it. Only negative is the price. yeah it's a bit pricey.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Gets super hot sometimes, but satisfying

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets super hot while using certain programs, and didn’t really like the difference in the colors on screen versus screenshots/final product when working with editing software and gaming. But otherwise I’m very satisfied! Just get a fan to test it on, and you’ll be fine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition i am happy with my new computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop I will buy it again sumsung is the best

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I was looking for in a laptop. I enjoy the conversion to tablet mode as well. Only thing that is a minor inconvenience is needing to buy adapters for USB-C as usb/HDMI ports are now obsolete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Son uses it for high school classes and loves it. Only charges it ones ever couple of days. Battery life is long compared to other pc laptops. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    SAMSUNG LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, speed and super sensitive touch screen. Glad I didnt settle for less. Priced fair for quality. Audio volume range could be better. At times full volumes are not loud enough. (Using Bluetooth speaker works)

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Beware if you are looking for a 10-Key Number Pad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this laptop. It was an nice upgrade from my last one, and after looking at the specs I thought it would be perfect for me. When I first started setting it up I was shocked when I got the blue screen of death. I ended up having to factory reset it and start all over again. It will not remember my sign in options. Says the camera is not available. I have set them up over and over again. It also gets hot which was a big disappointment so soon. Then I realized I missed that there is no USB-A option, but I figured I can get a hub. But the biggest issue for me is the number pad. I do bookkeeping and need a 10 Key. This is not one. They moved the +, -, /-,* up top and the is no equals key. That was the deal breaker for me. I am going back to Lenovo who has a real 10-Key number pad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    College Readiness!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase! Was the perfect purchase for new college student.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great multipurpose laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, light, works great. Screen is beautiful. Good wide screen for people with worse eyesight. Flips into a touchscreen tablet super easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this product for a little over a month and my experience so far is good. The computer is slick, elegant, lightweight and beautiful. The colors on the screen are vibrant and the software very responsive. I use this for personal use, not for work, and I'm not constantly on it so I don't know yet if there is any issues but so far I'm loving it. I definitely love I can connect my phone and use it without having to actually use the phone, while I'm in the computer,and, though I'm not a tech savvy, I can tell this is very modern and advanced. I'm learning new things with it. I'm very happy with my computer!

    I would recommend this to a friend