Customer Ratings & Reviews
- Model:
- NP950QED-KB1US
- SKU:
- 6501593
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Value for money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best high performance, sleek, touch screen laptop. I bought it during a sale and totally worth the price.
I would recommend this to a friend - Pros mentioned:Overall performance
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, but could be overwhelming is you don't like your laptop turning into a tablet. Works great with xbox gamepass.
I would recommend this to a friend Screen cracked after 1.5 years light use
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance is fine. I don't use any intensive applications however it's never frozen or slowed down. I bought it for is light weight and beautiful screen. Unfortunately after a year and a half the screen cracked on it's own. I opened it this morning and there is a fine crack in the upper R corner. It wasn't there yesterday. If you buy it make sure to get Samsung care
I would recommend this to a friend- Pros mentioned:Overall performance
Compact and High Performer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the moment I set up this PC and the opening of applications, I fell in love with this product. Worth every single dollar.
I would recommend this to a friend - Pros mentioned:Processor speed
Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been a great. Absolutely love it. Fast speeds and great quality.
I would recommend this to a friend - Pros mentioned:Weight
Good protable with slower than advertised cpu spee
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lite pc, mine came with Windows 11 Pro. The cpu speed is a lie, mine is at 2.10 ghz and the specs say up to 4.6 ghz. Other than that so far so good. I'll update later.
I would recommend this to a friend Best product to purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing...Got laptop for 999.99. Great deal. Quality product.No lag in spen use. Smooth and good battery life.
I would recommend this to a friend- Pros mentioned:Screen quality
Samsung Galaxy Book 2 Pro 360
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has so much to offer. Got a great price. Well worth the money. The picture is crystal clear.
I would recommend this to a friend - Pros mentioned:Overall performance
Powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung PC. powerful, fast. Family use....
I would recommend this to a friend Samsung Galaxy Book 2 Pro 360
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the laptop for the price I paid and the service I recieved. It was missing a piece but they are taking good care of me. Overall a pretty good experience! Other stores don't bend over backwards the way Best Buy does for their customers! Great Laptop for my line of work!
I would recommend this to a friendThe perfect choice x2!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one of these that we have purchased. I loved the one I had and we decided it would be perfect for our daughter too. She loves it. It's sleek and has a great amount of storage.
I would recommend this to a friendGray laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price cheaper than everyone else best Christmas gift
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung galaxy pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on laptop Great place to shop you know
I would recommend this to a friend Best deals at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amaizing deal! I change my mind for this Dell instead of a Galaxy and the kind people of Best Buy help me. I’m from Argentina and they help me also with the shipping.
I would recommend this to a friend- Pros mentioned:Screen quality
Everything but the screen, lasted 1 month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, but no matter how safe i was this is what happened to my screen. Its super thin which is great, but sneeze and it might end up like mine. Just getting it ready for geek squad to fix it tomorrow. Buy the warranty for an extra almost $400. You will use it.
I would recommend this to a friend Master peace
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good laptop with great features I had been waited for 2 years to get a best laptop And I found it’s a best one from Best Buy Thank you!
I would recommend this to a friendHelp and review support
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need new one and hope to get my stolen one replaced. SO FAR IM PRO SAMSUNG ... HELP
I would recommend this to a friendSamsung Galaxy Book2 Pro 360 Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole transaction went exceptionally well! I absolutely love my new laptop. Thank you Best Buy!
I would recommend this to a friend- Cons mentioned:Heat
Will OVERHEAT the minute you use it!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been a great laptop if it wasn’t always over heating and requiring an update every time I open it. The amount of updates it requires is ridiculous. Not only that but I’m not even 20 minutes in with using it and it starts to feel extremely HOT. Also, I’m not a fan of the speakers and the fan being at the bottom of the laptop. This issue began the same year I bought it which I should have returned it the minute i noticed it overheating :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your feedback is greatly appreciated, Adaline. We always love hearing from our valued customers and hope to hear more from you going forward. We see that your review is regarding the Galaxy Book2 Pro. At less than 2 pounds, Galaxy Book2 Pro is our thinnest and lightest laptop yet. Whether you use it for work or play, it’s easy to bring along in a tote, backpack, or purse. Plus, the sleek, stunning design shows off your stylishly good taste. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out our article titled, "Keep your Galaxy device at its normal operating temperature" to help keep your devices at their normal operating temperature. If this persists, please reach out to us at Support for additional assistance. -Kelvin
- Pros mentioned:Processor speed
Awesome Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is super fast. The people at best buy were fantastic at getting me my laptop 5 days sooner than originally anticipated.
I would recommend this to a friend