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Customer Ratings & Reviews

  • Front. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 11. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 12. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 13. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 14. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 15. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 16. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 17. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 18. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 19. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 20. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 21. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 22. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 23. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 24. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 25. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 26. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 27. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 28. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 29. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 30. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 31. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 32. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 33. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 34. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 35. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • Unboxing - Samsung Galaxy Book2 Pro 360 Laptop video 2 minutes 42 seconds
  • See Copilot in action video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Galaxy Book2 Pro 360 Hero Video video 0 minutes 30 seconds
  • Galaxy Book2 Pro 360 Hero Video video 0 minutes 30 seconds

Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver

Model:
NP950QED-KB1US
SKU:
6501593
Highly rated by customers for:
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Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,049 reviews
  • Pros mentioned:
    Overall performance

    Samsung does it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic and it works across all my devices. With smooth transition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Samsung is my brand. Have owned at least 5. Never had major issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great computer. I didn’t realize how fast and smooth a computer could run.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    FAST FAST FAST laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop! It's the fastest laptop I have ever bought as of yet and the screen is amazing to stare at! The colors are amazing and all the specs of it makes it the king of the hill. It's basically the fastest laptop you can have while not going gamer style.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Happy User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computers i have ever owned. Boot up is quick processor speed is unbelievably fast.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    I love this computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer is the best .Is very fast ,veri smart .I love it

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Top laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop , fast , use it on a daily base, worth every penny

    I would recommend this to a friend

  • Samsung laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, but the battery doesn't last long enough.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Solid Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid design and performance. Picture quality is great for watching movies. Loving it so far.

    I would recommend this to a friend

  • Amazing !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Easy to use and easy setup. Was skeptical with some of the reviews but I definitely love it !

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speed woth multiple tabs open. Nice style. Received as gift and very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Better than apple laptops hands down. Thank me lat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than apple. Idk why. But yes! Its better than apple mac book money pit.

    I would recommend this to a friend

  • My luck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea what the problem exactly is but mine after i got it after only one week stopped working completely and i tried manytimes but it didn’t work. However it was working before very well , it’s so confusing and I'm gonna replace it or return it idk.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SalmaZ, thank you for your feedback on your Samsung Galaxy Book2 Pro 360. We understand how important your device is to you and we'd be happy to help you troubleshoot any aspect of your device that is not meeting your expectations. Without knowing what you are referencing when you mention not working, we recommend reaching out to the Samsung Support Team for assistance and to review all options available to you for a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Overall performance

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my toy and is Samsung I like this laptop and is working good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Laptop works very nice for my daughter for the school purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Fast start up and graphics are unreal.

    I would recommend this to a friend

  • Worthy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and graphics. Lots of features on this laptop

    I would recommend this to a friend

  • Sergio's5G expertise

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For at home or on the go, this excellent device has me fully equipped for work, research and streaming! I can't say I'd go a different route, best buy right here for anyone in the market or wanting to gift better connectivity to a family member? All Samsung products are Gold so check it out for yourself!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Samsung Galaxy Book 2 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, love that it is a two in one. Penscil works fine. very fast!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Amazing laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. Its great for on the go, lightweight, great for work and school

    I would recommend this to a friend
Page 31, Showing 601-620 of 1,049 reviews
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