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Customer Ratings & Reviews

Your price for this item is $1,319.99
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Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,049 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung knows

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for an amazing price!! Love the touch screen too!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    1 TB nough said

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super thin and light weight, awesome computer and great storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was great. It’s a good value laptop that was better than my last one.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Not a great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is alright. I would say mediocre at best. Bad performance and overheats.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy HiroS, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Book2 Pro 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We recommend ensuring that you're not working in a very hot environment as well as checking the vent ports to make sure nothing is obstructing the fan from allowing the laptop to cool properly. If you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I haven't spent much time with thus devise yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Samsung computer I have owned and I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop works well for remote office and / or office

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far!! Loaded quickly and has performed as expected!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop. Daughter just starting college seems to be working great

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I love that it can turn into a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    15.6” laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is super sleek and looks amazing. Love the pad and laptop combo

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I wanted on it. Very fast. I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this laptop. Works great for what I was needing it for.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Samsung Galaxy Book2 Pro 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and portable. Starts up fast and set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop, especially for someone who typically buy HP and Dell. Works well w/ android phone & tablet. Couple of cons found in reviews were poor volume and sensitive keyboard. Learned volume is delivered at 50% and purchased mouse. Love number pad as I work w/ lots of spreadsheets. Would like to have seen USB A (1), a microSD slot and a longer charging cable.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Samsung - Galaxy Book2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using the computer. I like the color and it's very fast. I also like what it is able to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got laptop on sale and I'm enjoining the design and stats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop & Microsoft Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth transaction - salesperson was very knowledgeable about the product I wanted. He offered me extras, some of which I purchased. I always head to Best Buy when I need any electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does well for graphic design and blogging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this about a month and have been intentionally using it intensely to make sure its going to fit my needs while it is within its return period. I do graphic design and blogging with this laptop. I use web based programs like Canva and wordpress, and i also use Affinity design programs. So far this laptop does everything i need it to. We are still a little nervous about reviews that say the screen cracks easily but so far so good here. I have used thr spen and spen pro with it, and it does lag a little in Affinity Designer, but not enough that it is bothersome or unexpected to me. I have also used the draw function in Canva for desktop and it does really well. So far i am extremely pleased with this laptop. For the price range this laptop exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome and thin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great for college classes and daily use.

    I would recommend this to a friend