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Customer Ratings & Reviews

Your price for this item is $1,319.99
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The comparable value price is $1,649.99

Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,049 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great product, fast and reliable. Must recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Have good features that enhances the accessible apps.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good machine for the price. Speedy but has its limits.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Samsung Galaxy Book2 Pro 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the large screen and touch screen/pen. So much to explore and lots of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not much of a computer person but I really enjoy using this very light weight computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!! Got a steal of a deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop open box, and it was significantly discounted! The only thing I noticed wrong was that I didn’t get the original box or charger. But getting a pretty much brand new laptop for more than a few hundred off and only needing to replace a charger? You can’t beat that!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Galaxy Book2 Pro 360

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a week but great so far. Cant complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my Galaxy Book 2 Pro. It works seamlessly with my tablet and phone. I can start something on one device and pick it up on another. A great upgrade from my last laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful choice. Very fast and the screen is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe by buying refurbished

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Best Buy refurbished item. Excellent condition as Best Buy described

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop perfect for my needs. Beautiful screen...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Screen quality
    Cons mentioned:
    Usb ports
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Samsung Delivers Amazing 2-in-1 System

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a modern, sleek laptop that can do just about anything, the Samsung Galaxy Book 2 Pro may be what you are looking for. This laptop is so much fun, and the performance is amazing. Right out of the box, you can’t help but be impressed. The silver casing with the reflective SAMSUNG inscribed on the outside just looks awesome. The casing itself is fingerprint resistant too, so you won’t have smudges on it every time you pick it up or use it. When you open it up, you see the nice big directional pad along with a true 10-key entry pad included. The nice 15.6” screen gives you a good size to work with as well. It also comes with a pen which can be used as a mouse on the screen or for drawing or writing. The pen doesn’t even need charging. Once you get past the looks though, the real reason you get a 2-in-1 laptop is for what is under the hood. Can it perform what you need it to do? In the case of the Galaxy Book 2 Pro, there is not much it cannot do. With the Core i7 processor and 1TB SSD, you quickly boot up. Programs load at lightning speeds. This processor is built to deliver, and it does. Once in the program, everything is smooth and fast. Multitasking is not a problem. While not designed for gaming, you could certainly even do a little bit of that on this system. The AMOLED screen on this system looks incredible. The colors are vivid. If watching video, the darks stay dark and do not lighten up. Reds are very red. Everything is beautiful. The graphics processor is modest. That is why gamers won’t totally like this system. However, the graphics are good enough for just about any other thing that you may want to do on your system. The sound quality coming from the system is also quite good. Whether watching movies or taking a video call, the sound is great. There are few noticeable omissions in the design though. First, you must rely on Wi-Fi for internet connectivity. There is not an ethernet jack that you can connect to. You would need an adapter to do that. The same can be said about adding an additional monitor. It can be done, but you would need an adapter. There are slots available to connect additional devices. However, they take the new USB Type C or Thunderbolt connectors. Also, there is no DVD drive. If you require one, you will need an external device. These are most likely minor issues, but I pointed them out just for information. I really love the Samsung Galaxy Book 2 Pro. Most of the time I am weary about a system that tries to be everything to everyone. But this Galaxy Book 2 Pro does a really good job of doing many things extremely well. I highly recommend the Samsung Galaxy Book 2 Pro to anyone looking for a great laptop or 2-in-1.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Not liking Internet Connections

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast but has to be close to wiFi to connect. Can use in two rooms only.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great fit for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very light. Graphics re great too. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the sharpness and clarity on this computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect it’s everything I wanted and it run’s great!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Hot and sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek for the price. only thing if left on in a bookbag it overheats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-box bargain deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Got an open-box Geek certified. Looks and works as good as new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung - Galaxy Book2 Pro 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with this laptop. The Samsung - Galaxy Book2 Pro 360 is Great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Book2 Pro 360 2-in-1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for price. This laptop seems like it is well made.

    I would recommend this to a friend