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Customer Ratings & Reviews

Your price for this item is $1,319.99
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The comparable value price is $1,649.99

Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,049 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, i love that you can have a laptop or a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, screen too big. Read reviews that screen is very delicate and breaks easily.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Samsung Galaxy Book2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, light and thin. So far, it's been excellent, and I would give it 5 stars if it had better battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Book2 Pro 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop purchase so far so good. Learning all of the features this has will take sometime but I am looking forward to it. Will update as I get more used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't last quite as long as I would like, but overall, I love the features and the fact that I can fold it into an iPad. Taking notes with this is seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung just doesn't miss

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has become my everyday computer and with the flexibility it makes projects much simpler

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fabulously, light weight, compact, and love the touch screen options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in a laptop/tablet. Can’t go wrong!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Todd Brewster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing when I turned it on. Kind of overwhelming at 1st. Hopefully I plan to use the heck out of it great product.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great laptop at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop. It is light in weight, but heavy in powerband capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is affordable price with a high specification.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Very fast and is a great substitute when traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy Book2 Pro 360 15.6" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 16GB Memory - 1TB SSD - Silver VERY, VERY NICE LAPTOP

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design of the product is good but the performance is not expected.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Krishnavamsi, we appreciate your feedback on your Samsung Galaxy Book2 Pro 360. We are happy to hear you are enjoying the design of your device, and we would be happy to help you best align the setting and functionality to your needs. Without knowing what aspect you are not fully pleased with, we recommend perusing the full device manual and reaching out to the Samsung Support Team if you have questions or any aspect of your device is not functioning as intended or expected. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Extremely Great If Travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel quite a bit so I really like the screen flip. If there is limited space on the airplane I can flip the screen to watch a movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase a laptop so I could take some online classes. It was between this one, and a Lenovo Yoga. So glad I chose this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many branded laptops in my life. This is the best investment ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multitasking and gaming battery life could be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. My only complaint is the touchpad. Sometimes if feels like it is not responding very very. Not sensitive enough to pick up motions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop itself, but I have had a few things happen. I’m on my second one. Something was wrong with the motherboard in the first. My current one, will just start lagging or the screen will be off from where the cursor is. I have put my fingerprint in to unlock it and it has like erased it out twice or just stopped working.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MckenzieS, thank you for sharing your feedback about the Samsung Galaxy Book2 Pro 360. We would love nothing more than to help ensure your device operates as intended. We recommend reaching out to the Samsung Support Team for assistance with the speed and display of your device. Thank you for being a Samsung customer. -Elizabeth Samsung