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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,049 reviews
  • Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing! I loved everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great, that I bought a second laptop for my family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put based the laptop for my son for college. He loves it. He likes the pen to be able to take notes in class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an excellent computer. It replaced a 12 yr old laptop. New features have been really enjoyable to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is a good place to buy stuff, lovely staff good service they are the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Tried live with apple MacBook for 3 years, but prefer windows. This Samsung one of the best for this time and price is ok for that characterizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and he is picky. He loves it and it checked all the boxes for him.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this after usage for 4 months. I bought this in Thanksgiving Nov-2022. The battery life sucks. Even in full charge the battery drains in just couple of hours. This issue started since last few weeks, but I didn't observe it as I was not using it heavily. The problem I am facing is even my laptop is 100% charged in morning and I don't use it then at evening its all discharged. I will be returning this laptop, the product is: Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Has numbers keys - a bonus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heading to college program with a lot of math. The numbers-only keys will make school work much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price as I got an open box model. Durability remains a question, but so far working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung book 2 360 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ,overall no complaints ,friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Book 2 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used mainly for photo editing and online gaming with my grandchildren. Does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband its happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a present for my husband he is in love with his laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer for students and professionals. Best investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It has all the new features. Its has a very good response time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Crawling Up From the Stone Age.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A longtime Windows user, I’m still learning how to use Windows 11 so it has been a long slow process. But the computer does exactly what I wanted to be able to do. So it is strictly a User problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cracked hinges

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this Samsung laptop. I would have given it 5 stars. But I've owned it 7 months and the 2 hinges are cracked. This laptop sits on a desk all day, not in any situations that would cause this. Samsung says this is not covered by warrantee. I won't be purchasing this again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good system for everyone. It easy to use for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick and stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a Mac computer. But I like how fast it is. Boot up speed is like 5 seconds

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On high performance the battery goes quicker than on power saving mode. But if high performance is the default then the battery performance should be better. Other than that, I love my computer.

    I would recommend this to a friend