Customer Ratings & Reviews
- Model:
- NP950QED-KB1US
- SKU:
- 6501593
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.
This summary was generated by AI based on customer reviews.
Gift for wifey
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifey loves it and gets work done. Overall great product
I would recommend this to a friendRecommended laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been an excellent computer. It replaced a 12 yr old laptop. New features have been really enjoyable to use.
No, I would not recommend this to a friendVery ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it. Tried live with apple MacBook for 3 years, but prefer windows. This Samsung one of the best for this time and price is ok for that characterizes.
I would recommend this to a friendGreat
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So great, that I bought a second laptop for my family!
I would recommend this to a friendSamsung Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing! I loved everything about it
I would recommend this to a friend- Cons mentioned:Heat
Poor performance x high price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, but very poor perfomance. Gets hot very often. Intel graphics are horrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Ronaldo, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Book2 Pro 360. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have some free time in your schedule, please take a look at, "Keep your Galaxy device at its normal operating temperature" to learn how to keep your device at its optimal operating temperature. If you would like further assistance after reviewing the resource that has been shared, please let us know by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Great Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is a good place to buy stuff, lovely staff good service they are the best.
I would recommend this to a friendHas numbers keys - a bonus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heading to college program with a lot of math. The numbers-only keys will make school work much easier.
I would recommend this to a friendHappy Husband
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my husband and he is picky. He loves it and it checked all the boxes for him.
I would recommend this to a friendGalaxy computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price as I got an open box model. Durability remains a question, but so far working fine.
I would recommend this to a friendGalaxy Book 2 Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used mainly for photo editing and online gaming with my grandchildren. Does everything I need it to do.
I would recommend this to a friendSamsung galaxy pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It has all the new features. Its has a very good response time
I would recommend this to a friendSamsung book 2 360 pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product ,overall no complaints ,friendly service
I would recommend this to a friendNew computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Austin here to transfer all my data, assembled all components and also hooked up printer!!
I would recommend this to a friendIt's Okay but overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a mid system at best it was not worth the money i would say.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Crawling Up From the Stone Age.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A longtime Windows user, I’m still learning how to use Windows 11 so it has been a long slow process. But the computer does exactly what I wanted to be able to do. So it is strictly a User problem.
I would recommend this to a friend My husband its happy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a present for my husband he is in love with his laptop.
I would recommend this to a friendMrP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer for students and professionals. Best investment
I would recommend this to a friendSlick and stylish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a Mac computer. But I like how fast it is. Boot up speed is like 5 seconds
I would recommend this to a friend- Pros mentioned:Overall performance
Great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On high performance the battery goes quicker than on power saving mode. But if high performance is the default then the battery performance should be better. Other than that, I love my computer.
I would recommend this to a friend