Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,319.99
Clearance
The comparable value price is $1,649.99

Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,049 reviews
  • Rated 5 out of 5 stars

    New computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Austin here to transfer all my data, assembled all components and also hooked up printer!!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Poor performance x high price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, but very poor perfomance. Gets hot very often. Intel graphics are horrible.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Ronaldo, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Book2 Pro 360. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have some free time in your schedule, please take a look at, "Keep your Galaxy device at its normal operating temperature" to learn how to keep your device at its optimal operating temperature. If you would like further assistance after reviewing the resource that has been shared, please let us know by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome computer so many suprises in all the features built-in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Awesome Laptop!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never l had a laptop before. And I must say for an old fogie like me. It is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Turns on so quickly! Haven't had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Great computer, crackie screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really weird. The computer is wonderful (the keyboard and screen/pen are awesome). But the screen cracked 3 weeks after I bought it. THis is a hairline crack that did not involve a single odd event (no drops or anything).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung book 2 360

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Samsung book2 360 its compatible with all my other Samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great product, just double check the wifi adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy book 2 pro 15"

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PC. Great graphics with 15" screen. Got this to replace my 13" Dell Inspiron PC . Couldn't be happier. Use primarily for video-intense web-server data for work (reading CT scans & cardiac echocardiograms). Battery lasts ~ 7 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good computer I'll buy another computer that was the Best Buy you can buy

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Small but powerful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Small and lightweight, but very powerful. Works like a tablet with the power of my former larger laptop. Requires some adapters to plug in my personal extras, but well worth the small amount of money for the added portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter who is going back to school for massage therapy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice lightweight laptop with good performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a month or so but so far everything is going well. The one challenge is battery life which I am averaging about 6+ hours. I haven't changed the processor speed yet though plan to try shortly. Hopefully few issues and better battery life. Definitely not the "20 hours" in the ads.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what it is. But the battery doesn't hold a charge as long I would like it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight but heavy duty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the specs and features I was looking for in replacing an HP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, it would’ve been nice to get more information from the tech I bought the laptop from.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Touch Screen Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have used it only a short time because I'm waiting to have it hooked to my printers, I am satisfied with the design and ease of use. I also like the screen clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be great but im still getting educated on using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Consumer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good...still playing with settings...touch pad is very sensitive. No issues to report at this time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Rocks!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer! Very happy that I went with this one instead of a MAC!

    I would recommend this to a friend