Customer Ratings & Reviews
- Model:
- NP950QED-KB1US
- |
- SKU:
- 6501593
Customer reviews
Rating 4.6 out of 5 stars with 1049 reviews
(1,049 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat
Rated 4 out of 5 stars
Overheats without propping.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great after I bought the pegs to prop it up to keep it from overheating. It will get warm if you leave it on a flat surface pretty quickly, but the leg stands I bought help elevate and cool it.
I would recommend this to a friend Rated 4 out of 5 stars
BEST BY FAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought a samsung laptop bavk in 2012. I really like this computer the best. The battery didnt last real long, now having issues with the keyboard & it runs on windows 8.1. I was finally due for a replacement computer. I like how the samsung products integrate with each other, tablet & smart phone
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Worth the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this laptop. I love the 2-in-1 & it's very light weight for the size. Samsung doesn’t disappoint. I watched a ton of youtube videos on all the laptop brands and this laptop is definitely top of the line.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Book2 computer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Book2 360 , excellent computer . Working good till now . Highly recommended. Im happy
I would recommend this to a friend- Cons mentioned:Usb ports
Rated 5 out of 5 stars
Pro Level
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice laptop. Top tier materials and construction. Fast. PD charging. Could use a few USB-a but I can live with it. Only negative is the price. yeah it's a bit pricey.
I would recommend this to a friend - Cons mentioned:Heat
Rated 4 out of 5 stars
Gets super hot sometimes, but satisfying
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets super hot while using certain programs, and didn’t really like the difference in the colors on screen versus screenshots/final product when working with editing software and gaming. But otherwise I’m very satisfied! Just get a fan to test it on, and you’ll be fine!
I would recommend this to a friend - Cons mentioned:Usb ports
Rated 5 out of 5 stars
Works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I was looking for in a laptop. I enjoy the conversion to tablet mode as well. Only thing that is a minor inconvenience is needing to buy adapters for USB-C as usb/HDMI ports are now obsolete.
I would recommend this to a friend Rated 5 out of 5 stars
Great Samsung laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Son uses it for high school classes and loves it. Only charges it ones ever couple of days. Battery life is long compared to other pc laptops. Highly recommended.
I would recommend this to a friend- Cons mentioned:Heat
Rated 3 out of 5 stars
Beware if you are looking for a 10-Key Number Pad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this laptop. It was an nice upgrade from my last one, and after looking at the specs I thought it would be perfect for me. When I first started setting it up I was shocked when I got the blue screen of death. I ended up having to factory reset it and start all over again. It will not remember my sign in options. Says the camera is not available. I have set them up over and over again. It also gets hot which was a big disappointment so soon. Then I realized I missed that there is no USB-A option, but I figured I can get a hub. But the biggest issue for me is the number pad. I do bookkeeping and need a 10 Key. This is not one. They moved the +, -, /-,* up top and the is no equals key. That was the deal breaker for me. I am going back to Lenovo who has a real 10-Key number pad.
No, I would not recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
SAMSUNG LAPTOP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics, speed and super sensitive touch screen. Glad I didnt settle for less. Priced fair for quality. Audio volume range could be better. At times full volumes are not loud enough. (Using Bluetooth speaker works)
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Open Box Samsung Galaxy Book2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit leery buying an open box. Not any longer. Looks good aesthetically and works even better. Very impressed with the Galaxy Book laptop.
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this product for a little over a month and my experience so far is good. The computer is slick, elegant, lightweight and beautiful. The colors on the screen are vibrant and the software very responsive. I use this for personal use, not for work, and I'm not constantly on it so I don't know yet if there is any issues but so far I'm loving it. I definitely love I can connect my phone and use it without having to actually use the phone, while I'm in the computer,and, though I'm not a tech savvy, I can tell this is very modern and advanced. I'm learning new things with it. I'm very happy with my computer!
This review is from Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Burgundy
I would recommend this to a friendRated 5 out of 5 stars
Samsung Book 2 360
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this laptop for about 3 weeks now. Once you understand the differences between windows 11 and whatever you were using it is great computer. Also you may have to purchase some type C connectors, for example HDMI
I would recommend this to a friendRated 5 out of 5 stars
Fantastic computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer after learning that a Chromebook isn’t a good option for zoom use. The Samsung computer is easy to set up and works flawlessly with zoom and facebook messenger calls. Battery life is reasonable.
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Great multipurpose laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, light, works great. Screen is beautiful. Good wide screen for people with worse eyesight. Flips into a touchscreen tablet super easily.
I would recommend this to a friend Rated 4 out of 5 stars
Could use better graphics card
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and nice laptop. My fingerprint reader stopped working all together after windows updates. Tried new bios and firmware. Still nothing. Screen colors are good. Wish it had a better graphics card and web cam.
I would recommend this to a friendRated 3 out of 5 stars
Very HOT, could be a safety hazard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this laptop for almost 3 years now. Overall, this is a good computer with cool features like the 360 design and larger screen. My biggest issue with it is how HOT it gets. The fans are not enough. While it has never overheated, sometimes it is so hot that it literally burns my skin lol. This to me is a safety hazard and has been ongoing since the purchase of the computer. That is literally my only complaint.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop been using it for 2 years no problem at all
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Best laptop ever!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this laptop! It’s fast, has the 10 K, and I have had it for almost a year with no issues! I would definitely buy it again and recommend it
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Power house of a laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this system is amazing and I’m still finding new things I like about it. I’m in love with the pen where I can write on the screen and take notes or keep track of things.
I would recommend this to a friend































