Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • Front. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 11. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 12. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 13. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 14. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 15. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 16. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 17. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 18. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 19. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 20. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 21. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 22. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 23. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 24. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 25. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 26. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 27. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 28. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 29. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 30. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 31. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 32. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 33. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 34. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Alt View 35. Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver.
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • Unboxing - Samsung Galaxy Book2 Pro 360 Laptop video 2 minutes 42 seconds
  • See Copilot in action video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Galaxy Book2 Pro 360 Hero Video video 0 minutes 30 seconds
  • Galaxy Book2 Pro 360 Hero Video video 0 minutes 30 seconds

Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Silver

Model:
NP950QED-KB1US
SKU:
6501593
Highly rated by customers for:
Your price for this item is $1,319.99
Clearance
The comparable value price is $1,649.99

Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,049 reviews
  • Pros mentioned:
    Processor speed

    Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop,very small laptop.Very speed.The bestseller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    My computer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer id amazing, works amazing and could be is thin but have a very good support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Multi use

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this PC for gaming, work, and photo editing. It is PERFECT for all of these!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Just Love samsung.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Does what I need it to do. And works seamlessly with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung Galaxy Book

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have it up and running and so far it is surpassing my expectations. I am in the "learning curve" so to speak.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop! definitely worth it. I use it for voice over stuff mainly and music.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best computer ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a grade A wonderful laptop that can handle basically anything you throw at it. Very good for homework, travel and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very light and an exceptional quality build. The Windows 11 OS is very snappy and easy to navigate. I love the lighted keyboard.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    It’s a great buy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great but didn’t realize I had to buy additional pieces to be able to plug in USB and stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Happy Laptop user

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it. Being visually impaired, the laptop has several features that help me see the keys and screen better. I like the slimline and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use of niche things like that. Everything else is fine in

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, its nice being able to swith up from a laptop to a tablet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Beatuiful display.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, amazing display. The graphics card is simply unusable for any kind of gaming, but if you aren't doing that, it's a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Good purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, I work with high performance programs and it is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Great picture quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is amazing. The laptop itself is very slim and with a big screen. I definitely recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Does everything without a glitch

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics, keyboard, speed, smooth... This laptops a monster! This is why I always buy Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Samsung does it again! Awesome!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Samsung does it again! Touchscreen is spot on! Great buy and great replacement to our previous

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    AWESOME

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item. You cannot beat a Samsung. I would have kept it but wanted a bigger screen.

    I would recommend this to a friend

  • Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift for my father and he is someone who is incredibly picky!! says alot about the product, great gift

    I would recommend this to a friend

  • Good one

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving 4 star only because of the battery backup.. for me it lasts not more than 4.5hrs after full charge, which isnt bad but not comparable to mac

    I would recommend this to a friend
Page 27, Showing 521-540 of 1,049 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.