Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,319.99
Clearance
The comparable value price is $1,649.99

Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,049 reviews
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Windows Alternative to MacBook Air

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparable to Apple MacBook Air in terms of quality. Well built. Beautiful screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and meets expectations. Great design.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    absolutely love this pc! no hdmi or usb slots

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ths is by far the best laptop I've ever owned, fast with amazing resolution. Very light. Only drawback is no hdmi usb or media slots, just type c slots. You have to buy external multimedia slots for USB drives.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop- despite the magnetic pen - display is SICCKKKK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and slim

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the open box version, it came wihtout a charger. Even wihtout a charger tho, my laptop is awsome. I ordered a charger onlien and it came next day so it wasn’t a real big drag. The samsung galaxy book is definitely a buy in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great porta iliry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking machine it does everything o need it to do plus more. Still learning the ins and outs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!! I recommend it. Quality and the best tech

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, lightweight, with great color on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing laptop. Durable, but not clunky! Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    He does not have a port for a mouse very disappoin

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He does not have a port for a wireless mouse very disappointing and seems to work just fine

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen looks even better than my iPad 12.9 M1

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Samsung book 2 pro 360

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality, easy to navigate, so far no problem! Portable!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Best for students

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Sound quality is good Display is good Fast charging works well Pen is included ( for free ) Updates are on time. Cons Build quality is average. Performance is Below average ( heavy software make system slow ). Pen works average you can feel the latency in the touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop 2 weeks ago, love it fits all of my needs and is touchscreen for an inexpensive price. Always loved HP laptops, purchased the Best Buy plan and Microsoft application.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fast pace product for office work and editing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am really enjoying this laptop/ipad Samsung is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung-Galaxy Book2Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this laptop, so much more than I expected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lot of storage, decent speed, but inconvenient

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the first laptop and it had an operating system issue. Then, the second ones screen cracked within a couple months, starting where the fold is. This somehow happened even though I always keep it in a padded sleeve. I could fix it using my total tech membership, however, I have to spend $99 to replace the screen. It is a pretty responsive laptop, but the Samsung apps often get in the way. I have a Samsung ultra, and the apps still are not very convenient. It takes a lot of tinkering with the settings to get it to ones preference, especially when it come to the touch screen. All around it is a pretty sensitive laptop for the price. Plus the applications that it pushes are not very compatible, and slows it down. I should have bought a Lenovo Yoga.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. I've never owned a Samsung but I would rate it better than the other brands I've owned. It's fast and plenty of storage for my needs. My only complaint is the battery life. I have to charge it each time I use it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very nice chromebook

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large screen with a picture quality that is unmatched.

    I would recommend this to a friend