Customer Ratings & Reviews

Very nice laptop. Great value. Yes, you can buy more expensive laptops. But the sales associate matched me with this units based on my needs.

A very strong performance from a slim and lightweight computer. I had wanted the 13.3 option but I'm glad i stick with the larger.

This laptop has been wonderful. The cord is a little fragile and hard to find a new one that is exactly for this. But overall I love it.

I was hesitant buying an open box item, it works as it should and the memory was what I required for storing photos of job sites.

I'm very happy with this laptop. It exceeds my needs every time I use it. My only concern is the battery only lasts 1 day.

This laptop is light and easy to carry around. The screen great, i would recommend getting a case just in case it fall

I always shop at bestbuy for what ever I need. I do a shop around first for the best deal I can get but sometimes when I need something now I just walk into any bestbuy store and grab what I want.

durable and long lasting life. tablet mode is very convenient. works for what i need and is very sleek

For the price, too many sacrifices... - No full USB ports. Only USB C ports. Need an adapter if you need to connect peripherals like external drives and laptop cooling pads. - Poor heat ventilation and dissipation. This laptop gets really hot on the bottom. - Laptop volume is very low since the speakers are on the bottom of the laptop. Only sounds audible if the laptop is on a hard flat surface.

Love my new computer. I needed a versatile computer that was portable and powerful. This is a great computer.

Best in the market .. best service provided. The team guided me to go through all the products with detail explanation to make a decision.

Great computer for photo editing, which I do a lot of. Graphics run my Photo AI programs quite well.

Works great for my small business. Battery doesn't last very long though, but other than that it's a great laptop!

The most amazing laptop EVER! I swear this creation can do just about anything ;) And the color is soo adorable! over all .. LOVE IT

Thin, light weight, looks great, screen resolution and size is just what I was looking for. Love the color!

my wife loves it for WFH. The display screen is sharp and colors are vibrant. Runs fast and smooth.

Excelent pc, having the knowledge that was an open box i knew probably there was some scratches, but the charger was totally missing and this was not mentioned until i have pickup the laptop

Love it bought this for my wife who needed a laptop

Such a good laptop. The screen is a bit oversaturated but that's only comparing it to my surface book.

Wow. That is the first word that comes to mind. This is a GREAT computer for day-to-day work, and the size can’t be beat. As my eyes are getting old, fitting a 1080 display into 15.6” seems about perfect. Those with younger eyes might prefer 1440, but this is the best resolution for me. The OLED display is bright and vivid. The unit is VERY slim, features a fingerprint reader for easy unlocking, and the overall construction is very solid. I can honestly say that I am impressed. The 12th gen Intel i7 has a mixture of “performance” and “efficiency” cores, so it should be able to crank through tasks when rode hard, but should sip power otherwise. The Cinebench R23 scores are 1611 single core, and 6256 multi core. It features 16GB of DDR5-5200 along with a 1TB SSD. The computer can also be set in “tent” mode for media consumption, and folded over completely into a tablet for reading books. This is a nice feature. The hinge seems sturdy. There is also a touchscreen (but if you use it, the screen will get dirty), and a pen that will allow you to write on the screen and use it as a mouse.. The WiFi 6 also seems very snappy. I was also surprised at how small the included USB-C power supply was. As to GPU horsepower, this thing is capable of some VERY light gaming. In Fallout 4, running at 1080, I was able to get 50-60 FPS with the graphics set to low. However, running Cyberpunk at 1080 on low setting yielded a frame rate of 15-20 (unplayable). So older and less demanding games should be fine if you are willing to turn down the details. I should note that when pushing the CPU and GPU very hard, the top of the computer (area right above the function keys) got VERY hot – uncomfortable to touch for more than a couple of seconds. While this is “only” a 28W processor, that is still a lot of power for such a small laptop. Still, gaming and CPU benchmarks are not what this is designed for, so that can be easily forgiven. So, on to the negative points. The first is that the ONLY external IO is through three USB-C ports, one micro SD slot and a headphone jack. No type-A ports, and no HDMI. If you need these, you will be traveling with adapters and dongles. Finally, the included pen attaches via a magnet to the top of the lid. My worry is that if you rely on this method, the pen might fall off and get lost. Actually including an internal slot to slide the pen in would have been nice. I also have some concerns about “burn-in” of the OLED display long-term. Only time will tell if this is a concern in a few years. Finally the OS install was relatively clean, but did include McAfee software to slow everything down, but this is easily removed. Yup, those are my only negative comments. Overall, I am very impressed with the construction and features included. If you need an ultra-slim computer and can afford it, this one is a fantastic choice.