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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,049 reviews
  • Rated 3 out of 5 stars

    Beware of overly fragile screens

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent computer but the screen is a fragile piece of garbage. Owned for less than 4 months and already has a crack in it. No heavy travel, or abuse and no idea what could have caused it. Samsung basically said “tough luck”. Meanwhile my MacBook Air has travel the globe and not a scratch on it. If I didn’t need a windows based system for work I’d sell this and be done with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal at Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop. The help I received from Hallie was outstanding. My questions were answered and I came away with improved knowledge and a great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional laptop for work. Very functional. Not too flashy. Battery life leaves more to be desired, but it's not super inconvenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic laptop. Best touchpad I've used. Very smooth and responsive. Decent sound too compared to most. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Solid specs coupled with Samsung's outstanding brand recognization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 & Still Learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new Galaxy Book2Pro. I'm learning how to use the features and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Samsung Pro Book 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great fast and powerful laptop. It's light in weight and has a great display.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    2 in 1 awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, very light, easy to handle, and I Love the color. The best I ever had..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great computer! Before this one y had a dell and i liked it but the screen was not that great so i bought this one and i really recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap is very light, and the processor is so fast. I bought the platinum silver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about purchasing a Samsung computer. I am very happy I did! Great product! Does everything it says it does. Love the light up keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung EVO Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NP950QED-KB1US Samsung laptop has fantastic features and sales associate was wonderfully helpful in making the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Laptop in the world. i used more than a year i really recommend this laptop instead of others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use for an online MBA. So far it has met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Book2 Pro 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop purchase so far so good. Learning all of the features this has will take sometime but I am looking forward to it. Will update as I get more used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't last quite as long as I would like, but overall, I love the features and the fact that I can fold it into an iPad. Taking notes with this is seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Samsung Galaxy Book2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, light and thin. So far, it's been excellent, and I would give it 5 stars if it had better battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Todd Brewster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing when I turned it on. Kind of overwhelming at 1st. Hopefully I plan to use the heck out of it great product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fabulously, light weight, compact, and love the touch screen options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an open box for 1/4 of the price and was in perfect condition.

    I would recommend this to a friend