Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,319.99
Clearance
The comparable value price is $1,649.99

Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,049 reviews
  • Rated 5 out of 5 stars

    Great buy for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Solid specs coupled with Samsung's outstanding brand recognization.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves it for WFH. The display screen is sharp and colors are vibrant. Runs fast and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Great color!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin, light weight, looks great, screen resolution and size is just what I was looking for. Love the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use for an online MBA. So far it has met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Laptop in the world. i used more than a year i really recommend this laptop instead of others.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality
    Cons mentioned:
    Heat
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazingly good

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. That is the first word that comes to mind. This is a GREAT computer for day-to-day work, and the size can’t be beat. As my eyes are getting old, fitting a 1080 display into 15.6” seems about perfect. Those with younger eyes might prefer 1440, but this is the best resolution for me. The OLED display is bright and vivid. The unit is VERY slim, features a fingerprint reader for easy unlocking, and the overall construction is very solid. I can honestly say that I am impressed. The 12th gen Intel i7 has a mixture of “performance” and “efficiency” cores, so it should be able to crank through tasks when rode hard, but should sip power otherwise. The Cinebench R23 scores are 1611 single core, and 6256 multi core. It features 16GB of DDR5-5200 along with a 1TB SSD. The computer can also be set in “tent” mode for media consumption, and folded over completely into a tablet for reading books. This is a nice feature. The hinge seems sturdy. There is also a touchscreen (but if you use it, the screen will get dirty), and a pen that will allow you to write on the screen and use it as a mouse.. The WiFi 6 also seems very snappy. I was also surprised at how small the included USB-C power supply was. As to GPU horsepower, this thing is capable of some VERY light gaming. In Fallout 4, running at 1080, I was able to get 50-60 FPS with the graphics set to low. However, running Cyberpunk at 1080 on low setting yielded a frame rate of 15-20 (unplayable). So older and less demanding games should be fine if you are willing to turn down the details. I should note that when pushing the CPU and GPU very hard, the top of the computer (area right above the function keys) got VERY hot – uncomfortable to touch for more than a couple of seconds. While this is “only” a 28W processor, that is still a lot of power for such a small laptop. Still, gaming and CPU benchmarks are not what this is designed for, so that can be easily forgiven. So, on to the negative points. The first is that the ONLY external IO is through three USB-C ports, one micro SD slot and a headphone jack. No type-A ports, and no HDMI. If you need these, you will be traveling with adapters and dongles. Finally, the included pen attaches via a magnet to the top of the lid. My worry is that if you rely on this method, the pen might fall off and get lost. Actually including an internal slot to slide the pen in would have been nice. I also have some concerns about “burn-in” of the OLED display long-term. Only time will tell if this is a concern in a few years. Finally the OS install was relatively clean, but did include McAfee software to slow everything down, but this is easily removed. Yup, those are my only negative comments. Overall, I am very impressed with the construction and features included. If you need an ultra-slim computer and can afford it, this one is a fantastic choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic laptop. Best touchpad I've used. Very smooth and responsive. Decent sound too compared to most. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal at Best Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop. The help I received from Hallie was outstanding. My questions were answered and I came away with improved knowledge and a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung EVO Laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NP950QED-KB1US Samsung laptop has fantastic features and sales associate was wonderfully helpful in making the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an open box for 1/4 of the price and was in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great computer! Before this one y had a dell and i liked it but the screen was not that great so i bought this one and i really recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Samsung Pro Book 2

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great fast and powerful laptop. It's light in weight and has a great display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about purchasing a Samsung computer. I am very happy I did! Great product! Does everything it says it does. Love the light up keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap is very light, and the processor is so fast. I bought the platinum silver.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    2 in 1 awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, very light, easy to handle, and I Love the color. The best I ever had..

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Overheats and battery doesn't last

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I love de design and feel of this computer I will have to return it due to the battery. I've had this computer for 24 hours and I've had to charge it twice already. It overheats very fast you can even feel it while typing. The 21 hour battery life is simply not true. I am disapointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there LDLS, thank you for your feedback on your Samsung Galaxy Book2 Pro 360. We would love to help you with any aspect of your laptop that is not operating as expected. We have an article available online titled "Reduced battery life on Samsung PC". We also have the Samsung Support Team available to assist our customers with any aspect of their device that is causing frustration. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred to buy it at the store but the online ordering was quick and easy. I love the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for Samsung phone users

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and no issues so far and good connectivity with Samsung phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great profuct

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great, price is also, Got it as a gift, and my friend loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, i love that you can have a laptop or a tablet.

    I would recommend this to a friend