Customer Ratings & Reviews
- Model:
- NP950QED-KB1US
- |
- SKU:
- 6501593
Customer reviews
Rating 4.6 out of 5 stars with 1049 reviews
(1,049 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Battery is disappointing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As long as it’s connected to a power source it’s a fine system. Battery life on the other hand is very disappointing.
No, I would not recommend this to a friendRated 5 out of 5 stars
I am glad i bought it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's great, I have to get one with more memory I have lots of photos and updates yes i like it have to update.
I would recommend this to a friendRated 5 out of 5 stars
Samsung - Galaxy Book2 Pro 360 15.6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - Galaxy Book2 Pro 360 15.6 - The only possible thing I can find negative about this laptop is that the mouse pad is excessively sensitive.
I would recommend this to a friend- Pros mentioned:Overall performance, Processor speed
Rated 5 out of 5 stars
Samsung Galaxy Book2 Pro 360 w-in1 15.6” Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer, fast processing and superior display.
I would recommend this to a friend Rated 5 out of 5 stars
Good laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. Graphics are Ok. But its the base graphics so expected. Laptop screen is super thin so worry itll break. Otherwise nice.
I would recommend this to a friendRated 5 out of 5 stars
Ovie Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience, beginning to end. Very knowledgeable representative. I even went and bought him a Coffee from Starbucks.
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture quality and all the features as well as being able to turn it into a tablet
I would recommend this to a friendRated 5 out of 5 stars
Samsung laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first venture with Samsung laptop. I've used Samsung cell phones and chrome books, this laptop looks like a keeper
I would recommend this to a friendRated 4 out of 5 stars
Good computer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer but it slowed down after a few months of having it! A little disappointed in that, the guy said it was fast and reliable!
I would recommend this to a friendRated 3 out of 5 stars
System updates every 2 days (!)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Between Windows and Samsung itself, this laptop is doing updates every other day. I am spending more time looking at the spinning wheel and ‘please don’t turn off your laptop’ than I am spending using the actual laptop. It also makes it feel like someone else ’owns’ and makes the decisions for my Laptop. Starting to regret I didn’t get an Apple.
No, I would not recommend this to a friendRated 4 out of 5 stars
Does it job great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been working fine, but even though it has good specs, tactile screen is a little bit unresponsive and I don't like the resolution of the webcam.
I would recommend this to a friendRated 4 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop but still getting used to it. Very sensitive to touch and screen does move when you touch it making it unsteady when open for use
I would recommend this to a friend- Cons mentioned:Heat
Rated 1 out of 5 stars
Overheats and battery life NOT as advertised
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product and the customer service at Samsung is awful. Laptop battery life isn’t remotely close to the advertised duration; even in sleep mode/clam shell closed, laptop overheats so much it’s hot to the touch. I have no idea why it’s slowed down but I’ve had Geek Square remote troubleshoot it and, despite running the same antivirus as my old Lenova Yoga (MUCH better unit) , the Samsung lags. I would not buy a Samsung again.
No, I would not recommend this to a friend Rated 5 out of 5 stars
THE BEST
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OWN MY OWN SMALL BUSINESS THIS LAPTOP IS PERFECT FOR OUR NEEDS, LOVE SAMSUNG
This review is from Samsung - Galaxy Book2 Pro 360 2-in-1 15.6” AMOLED Touch Screen Laptop - Intel 12th Gen Evo Core i7 - 16GB DDR5 Memory – 1TB SSD - Burgundy
I would recommend this to a friend- Pros mentioned:Portability, Screen quality
Rated 4 out of 5 stars
Slim 360
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, slim. Love touch screen. Easy to use. Like the separate number pad.
I would recommend this to a friend Rated 3 out of 5 stars
It's okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to like, however it's just not worth the price yet. Great look! Very slick, however the screen is bowing in the center, not sure why. Does not pair with phone easily. The touch screen will not work correctly. 10/10 would recommend this computer if Samsung can work out the issues.
I would recommend this to a friendRated 5 out of 5 stars
my laptop (:
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything works great, the lighting is amazing! one of my best purchases :)
I would recommend this to a friendRated 4 out of 5 stars
Good for media consumption, less so for productivi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, small, lightweight, good battery life. But the 16x9 aspect ratio screen is not optimal for applications like Outlook. Many competitors have 16x10 now. Screen brightness also not sufficient in sunlight, but this is common. Would have kept it if it had a 16x10 screen but ended up returning it for that reason alone. Kudos to Best Buy for the no-hassle return.
I would recommend this to a friendRated 5 out of 5 stars
Gift for wifey
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifey loves it and gets work done. Overall great product
I would recommend this to a friendRated 5 out of 5 stars
Samsung Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too soon to tell at this point, Still navigating through the learning curve - so far, so good!!
I would recommend this to a friend