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Customer Ratings & Reviews

Your price for this item is $1,319.99
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The comparable value price is $1,649.99

Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,049 reviews
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and lightweight. My screen cracked though, and it's outrageously expensive to replace. Get the warranty. ;)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is not reliable, not user friendly, and I really didn’t like it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    COMPACT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 1/4" thick screen and board. Make it lighter than those 1" thick old laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WOW

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen how the Apple laps work and operate, Needing to be compatible with a lot of software and websites on order to work fluently, but this machine works Wonder, and i still have more than 50% to learn all the capabilities of this tremendous computer, and I got it with a $500 discount. I'm just so thrilled to own it, BYE BYE APPLE!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, colorful display. Lightweight design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor design - the screen is way too thin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer overall works well, but I had a couple difficulties with it. After a few short months of using it at college, one of the USB-C ports stopped working. I take extremely good care of my computer too, always carrying it in a case and being extra careful with it whenever it's out of the case. It's currently in the process of being repaired. The screen is what really made me mad. With all my care in handling my computer and even putting it in a case in my backpack, I opened my computer one day to a long hairline crack through the screen. Again, this was only 2-3 months into having the computer. Soon after, another showed up. It's still usable, but it's incredibly frustrating that, with all the gentleness with which I've handled my computer, a crack like this still shows up, and Samsung considers it a "physical damage" and not poor design/manufacturer's defect, so they won't repair the screen for free. I did nothing to cause the cracks other than simply carry it like I would any other computer, except a little more carefully. All in all, the insides work well (besides the broken USB-C port) and it's a solid computer. The design of it is way too flimsy though and I would strongly recommend looking for a different computer with similar specs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 1 out of 5 stars

    Bad battery life, not recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT LET THE 5-STAR REVIEWS FOOL YOU. My wife and I each got this laptop when it was on sale a few days ago. We had it for 3 or 4 days and returned it because the battery life is horrible. For example, I took it to university with 85% battery, used it in class for 2 1/2 hours taking notes and using the tablet/laptop functions, and when class was over it was at 25%. I kept it in my bag for another hour or two and then it was dead. Couldn't even last all day. I shouldn't have to bring a charger with me everywhere. Also, if you get this, the palm rejection is pretty terrible, so there are some windows settings that you'll need to change. Overall, the screen size is good, the processor is powerful, the storage is awesome, but I would not recommend simply because the battery life is terrible and flipping back and forth between tablet and laptop is pretty tedious.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, excellent deal. The Samsung Galaxy 2 360 does everything I want it to do, fast and smooth, and with enough power for my graphics programs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Easy to setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Very fast computer. You can do multi tasking with no problem. Good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been an excellent laptop so far ,haven't had any issues, display is great

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung notebook pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate product fast and grate deal touch screen and s pen all works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Online order

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quick delivery and availability. It worthed to wait for the product. Veri satisfied. I love this laptop, very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I actually waited for this bad boy to go on sale. Bought this item to primarily be the home business computer, but has grown into an everyday computer. The touch screen is nice, and my wife uses it for her vinyl designs. Plenty of storage and the i7 is screaming fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall but some frustrations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’m happy with it. However I don’t like how it’s so sensitive I literally tip touch the mouse pad and it starts clicking things, also because of the touch screen if I touch the back of the laptop to move the screen it can easily exit my work with my thumb.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    none

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, easy to use. the price is about right.i'm usin it for djing and make my life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal and so lightweight. Has everything I need for my personal home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at good price. Please note that yes it comes with the stylus pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Notebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Samsung is the way to go! My next laptop will for sure be a notebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER THAN EXPECTED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was open box, but the condition is optimal, it is totally functional and only a non important item missing (the stylus)

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 2 out of 5 stars

    MISSING THIS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No usb "A"ports which are needed to attach things like external mouse, keyoard etc. NO HDMI PORT??? NO VIDEO CARD for this money. You have to use up system memory which slows performance, No cd/dvd drive. No anti glare filter. Very thin, fragile and easily danaged device. What were you thinking Samsung? Plus its really smalier than 15 inch in my measurements. This machine should really cost about $650 to 700 max in my opinion.

    No, I would not recommend this to a friend