Customer Ratings & Reviews
- Model:
- NP960QGK-KG1US
- SKU:
- 10459897
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Galaxy Book4 Pro 360 for its amazing overall performance, excellent screen quality, and fast processor speed. Many users appreciate the good battery life, lightweight design, and portability. Some customers have noted minor concerns regarding potential overheating, speaker quality, and the amount of RAM. Overall, the laptop is well-received for its positive attributes.
This summary was generated by AI based on customer reviews.
Fast, reliable, and great performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop runs fast and smoothly and handles everyday tasks with no problems. The screen looks great, setup was easy, and the build quality feels solid. Overall, it’s a reliable laptop and a great value for the price
I would recommend this to a friend- Pros mentioned:Processor speed, Weight
Fast...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, super fast, touchpad large and useful...
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent laptop for business use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was really easy purchase experience, the Laptop is perfect for my needs, i love it.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Doctor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful laptop Great oled screen Great sound quality Nice and compact key board Battery last 7-8 hrs
I would recommend this to a friend - Pros mentioned:Screen quality
Mildly disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't always use the mouse arrow to get into programs or to do things in the program, I have to use touch screen. Also at the end of the program, when I try to get out or close it, it locks up and won't let me do anything. I have to reboot the system to get out.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far its seems to be a great laptop/tablet. My son uses it for college. No complaints.
I would recommend this to a friend - Pros mentioned:Overall performance
Cool computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool computer. Good looking and sleek. Provides everything I need.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung galaxy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, Got it for my computer work I have to do for the business on the road.
I would recommend this to a friend - Pros mentioned:Overall performance
good laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an emergency laptop to get me through a short time period while my main unit was being repaired by Dell. This unit performed well while traveling overseas during this time since I mainly needed it to connect to the internet while traveling. Would recommend for this purpose.
I would recommend this to a friend - Pros mentioned:Overall performance
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great laptop that does exactly what it was manufactured to do
I would recommend this to a friend - Pros mentioned:Screen quality
Best laptop ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is the perfect size! Linking my phone to is a special treat.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfecta
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfecta rapida, colores vivos, todo lo que necesito para estudiar y trabajar
I would recommend this to a friend - Pros mentioned:Screen quality
Review laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size. Fast, love the fingerprint sensor. Keys are good height. Overall, best purchase ive made
I would recommend this to a friend - Pros mentioned:Screen quality
Book 54 Pro 360
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the build quality and compatibility with other Samsung Devices
I would recommend this to a friend - Pros mentioned:Overall performance
happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer I’m buy again Good performance Good display
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Overheating
Great laptop but terrible cooling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great as long as you dont need it to do anything remotely intensive, as the cooling is terrible. I decided to keep it despite high temps because it has an amazing display and the pen feels great to write with.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings Matthew, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4 Pro 360. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, please take some time to review "Samsung PC cooling fan noise" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resource shared, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra
- Pros mentioned:Overall performance
Book4360
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the computer i've the last one and both work very good
I would recommend this to a friend Samsung Laptops
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experiences with Best Buy sales folks are unparalleled. They are very knowledgeable and recommend the best products always. The Ssmsung laptop was one of the best ever purchased. Outstanding resolution and performance simply tops ither products.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Product, Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop! It operates so much faster than my old one did - it was time for an upgrade! The assistance I received from the Best Buy sales associate was OUTSTANDING, and the tech support team did a SUPER job getting it set up for me, and answering all of my questions.
I would recommend this to a friend - Pros mentioned:Overall performance
Pretty good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a solid system, not incredibly powerful but good for school and for light gaming
I would recommend this to a friend