
Rating 4.6 out of 5 stars with 459 reviews
4.6- Overall Performance (132)
- Screen Quality (111)
- Processor Speed (88)
- Battery Life (63)
- Weight (29)
- Overheating (4)
- RAM (3)
- Speakers (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Great thin light laptop with amazing 16" OLED
This is a fantastic laptop. It easily matches the Snapdragon performance of the new Copilot PCs but has a tb storage. I love the OLED screen, it's as good as you can get, and the laptop is thin and light at about 3 pounds. I love the "tent" mode for playing games or when using an external keyboard. The built in fingerprint reader is great for security and works well for instant unlock. I get over 8 hours battery with this laptop, matching the GB Edge 16" model (I had them both side by side for a bit), but with playing games I get about 2 hours battery. I love the USBC charger too, makes it easy to get additional chargers for cheap without lugging around a power brick. The screen is fantastic, the keyboard is excellent, and the battery life is amazing. Great for coding, productivity, videos, and gaming. For video games: I had success with Destiny2, Hades2, Deep Rock Galactic Survivor. Some of the games I tried failed on the new AMD Strix Point chip on an ASUS Zenbook that I was comparing, while they ran like a champ on this laptop. I wish the RAM and SSD were upgradable-- but it's probably plenty for real world use. I have a 2tb external SSD for when I need storage. I purchased this as an open box model for $1100, and at that price it's a steal, this laptop beats laptops in the $1800 range.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
Posted by codaniel
- Rated 5 out of 5 stars
A Game-Changer in 2-in-1 Laptops!
The Samsung Galaxy Book4 Pro 360 is an absolute powerhouse! From the moment I unboxed it, I was blown away by its sleek Moonstone Gray design and ultra-premium feel. The 16" Dynamic AMOLED 2X touchscreen is nothing short of stunning—crisp, vibrant, and perfect for both work and entertainment. Performance-wise, the Intel Core Ultra 7 processor delivers seamless multitasking, whether I'm editing videos, running demanding applications, or simply browsing. The 16GB of memory ensures everything runs smoothly, and the 1TB SSD provides ample storage with lightning-fast speeds. One of my favorite features is the 2-in-1 versatility—switching between laptop and tablet mode is effortless, and the included S Pen makes note-taking and creative work a joy. Plus, the anti-reflective technology on the display means I can work from anywhere without annoying glare. Battery life is impressive, lasting through long work sessions without needing a charge. And with Samsung Knox security, I feel confident that my data is protected. If you're looking for a premium, high-performance convertible laptop, this is it! Samsung has truly outdone itself with the Galaxy Book4 Pro 360—highly recommended!
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
Posted by AshwinK
- Rated 5 out of 5 stars
Stylish, Powerful, and Perfect for Work and Travel
I purchased this Samsung Galaxy Book4 Pro 360 for work and frequent travel, and I’m very happy with it. The design is sleek and premium, with precise machining and excellent finishes. The laptop is slim, lightweight, and durable, thanks to its aluminum housing, which gives it a high-end appearance. The 2-in-1 functionality is seamless—flipping it into tablet mode is effortless, and the included pen is highly responsive, making it great for note-taking or creative tasks. The AMOLED display is stunningly bright and sharp, making it a joy to use for work and entertainment. Battery life is solid, and the compact charger is perfect for travel. The fingerprint login is incredibly fast and reliable, and the laptop itself boots up quickly. The webcam is good for video calls, like Zoom meetings, though it sometimes enhances your appearance a bit too much. Overall, this laptop is an excellent choice for anyone looking for a premium, versatile device that performs well in both work and travel settings.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
Posted by Sharp
- Rated 4 out of 5 stars
Best Laptop I ever owned
Let's start with the bad. Samsung totally overpriced this laptop. The retail price is $1899, and it should probably be more like $1499. I can't personally gripe about the price because I got this open-box and paid much less than $1499 for it. Once price is not a negative point for this purchase, then this becomes one of the best 2 in 1's on the market. Please understand I am not the average user. I am in the tech field and in the last 2 years I have purchased over 15 laptops from best buy. Most of them in the mid-range tier ranging from $1000 - $2000 in price. Because my needs for a laptop change often, I have returned and exchanged more than half of the laptops I brought. This Galaxy book pro 4 360 did not go back and is actually my daily driver I am writing this review on it right now. Besides the price thing I mentioned earlier the couple of things I wish were a little better are as follows. The keyboard. It's not bad at all but the key travel is pretty shallow. Thankfully it is tactile to some degree because I have a hard time typing when my fingers don't feel an actual click letting me know the key has been pressed. I def make more mistakes on this keyboard as opposed to a mechanical full size one. My only other gripe is the hinge is looser than other 2 in 1's I have used like the yoga for example. Now for the good. The screen is amazing and is the star of the show here. It gets over 550 nits of brightness and is very glossy so outdoors might suffer a little because of that but the colors and brightness look extremely vibrant. Of all the HDR laptop screens I have used this has the best balance of looking good in HDR and SDR mode. Also, I am least worried about this screen getting burn-in as opposed to any other OLED because Samsung has been making OLEDs in tablets that don't show any burn in after many, many years of use. The monitor on this is A++ So, this model has the core ultra 7 155h CPU/GPU combo with 16 GB memory built-in meaning you can't upgrade it. This is a solid setup for an Ultrabook to get a good performance battery ratio. Its not the most powerful thing in the world but it can handle all but the most extreme things you could possibly try to run on it. It is very slim so it does thermal throttle meaning it will slow itself down to produce less heat. While it does get hot when you are working it harder the cooling is very good and its not loud either. Being a 2 in 1 and the fact that it comes with a stylus let's talk about writing and drawing on this. To sum it up, it's amazing. This has the best palm rejection I have ever seen on a windows computer. My unit was open-box and missing the original stylus, but I was able to use my old Samsung tablet stylus, and it works perfectly as well as magnetizes to the rear of the screen. I think this is the 6th 2 in 1 I have drawn on and its no comparison when it comes to the smoothness and over performance of writing on this screen. This is the perfect artists' laptop. My personal rating for this is a 4.7 out of 5. This is an excellent machine, and I am very happy with this purchase. Like I said, I am hard to please and this checked all my boxes. Also, I am in the Samsung ecosystem, and this connects to my phone and tablet, so they all work together as one which makes this even more awesome. Just buy it already, you won't be disappointed!
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
Posted by Mmelvin
- Rated 5 out of 5 stars
Samsung knows how to build laptops!
I purchased this laptop to replace one I had been using for the past 16 years. I loved my old laptop and was hesitant to replace it, but I had to. So I went online to look at which laptops were considered the best. I looked at a bunch of reviews from reputable sites. I then went to Best Buy and saw all of their laptops. When it came down to processing speed, brand, memory, storage space, touch screen, keyboard feel, numeric keypad on the keyboard, ports, battery life, and laptop design/color, the hands-down choice was the Samsung-Galaxy Book4 Pro. Once I purchased this laptop, I walked it right over to the Geek Squad so they could set it up. I purchased this laptop because I do a significant amount of essay writing, editing, and proofreading. I also wanted to use it to browse online, view YouTube videos and occasionally watch YouTube TV. This laptop has not disappointed me at all. I love it! If you are in the market for a laptop, I highly recommend the Samsung Galaxy Book4 Pro. You will not be disappointed. I haven't had the chance to use the illustrating feature yet, but I will. I'm not in a rush as that is not the primary reason why I purchased it. There were other laptops that had a faster processor, but if you just want a laptop to do word processing, create PowerPoint presentations, browse the Internet, and stream videos, this laptop can handle it. I love this laptop so much, that I take it to work everyday so I can conduct personal business on it, when I have breaks.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
Posted by Bendraven