Customer Ratings & Reviews

I cant express how lucky I am to purchase this item I am a student at Dallas college and learning to do digital art I thought this was the best computer for me to have and to learn with this is a true blessing and I hope this laptop will last me till the rest of my life.

I am very happy with the Galaxy Book 4 Pro 360 laptop from Samsung. I have been a Samsung customer for years and got the good quality I have always expected. What I did New was I did my research online, check to see what was available at my local Best Buy store, purchased it online and then went and picked it up at the store. I had never done that before and it was really nice and hassle free. I love my laptop!

Purchased this laptop in July 2024. Had almost everything I was looking for in a new laptop - except the amount of RAM I wanted. But I was willing to compromise because of other features. I use this daily and take excellent care of my devices. This normally sits on my desk, and when I transport it, it resides in my Swissgear laptop bag. I am not rough with my devices. 6 months in - the glass develops a crack along the left side up to the top. It doesn't impair use but only looks bad. The display and touch screen still work. Samsung says the issue was from physical damage. Tons of other users say otherwise. This is a well-known defect in the laptop. Documented on numerous websites and forums including Samsung Community. They have "offered" for me to send it in (2 weeks turnaround) to be evaluated and potentially repaired. Samsung chat initially declined it would be covered under warranty, but when I pressed and showed other documented cases of the same issue the chat rep said it would be covered. Other users have had their screens replaced under warranty to only have the issue reappear. Extremely fragile screen design.

This is a great laptop and probably the best 2-in-1 I have owned! The oled screen is great, the speakers were good, the hinge has a good stiffness and that makes drawing with the s-pen amazing! I dropped a star for it's subpar Linux support. The biggest one being no sound. The camera also doesn't work in Linux (but I don't care about that), and the finger print reader doesn't work but that's par for the course. Otherwise It works great with Linux so far! Gnome is very touch friendly and works great with the touchscreen and large track pad! Now, I paid full price for this computer in mid March. My return window ended at the end of March and in April it was discounted to $1399 where it still is at the time of this review. Of course they won't do a price match for me. Why would they? Yes this computer was overpriced at launch which is why I took another star for. I think the new price is a much better value for this laptop! It's just a shame for those of us that paid the original price and won't get compensated because of corporate greed. I would give a 1 star because of their price match policy for this situation, but that wouldn't be fair to the laptop, now would it?

Excellent equipment, fast and reliable. Screen is awesome, battery life is not longer than MacBook but enough. One positive aspect is that fun is quite silent even in max performance

I bought a Samsung Galaxy Pro with a stylist for my granddaughter s graduation Present. She loves it so much and my experience at Best Buy was exceptional. They guided me thru the process and told me this was a great choice indeed yes it was pricey but I called her other Grandmother and we split the cost. I also have such an old computer that’s so slow and cannot afford one yet. When I can afford it I will go back to Best Buy in Snvl to purchase one Thank u for checking with us. Best Buy is the place to purchase a computer as well as other electronics.

The best Ultrabook I ever test it. Good performance and integration with my s24 ultra

Best purchase for the money PERIOD!!!! I was able to get this as an open box. Im looking for another one for my son im praying to find another one. You must definitely will not regret it trust.

Love this laptop, needs to have ventilation under it or a fan

Very good laptop. Bought it at promotion, I'm waiting a promotion for Book 4 Ultra to buy that too.

The 1st choice for tablet + computer. Excellent screen and very sensitive touch.

Product is very clean and stylish. Competes with Apple products well in terms of looks but screen is amazing

The best Samsung Galaxy book 4 pro the best pro 4 Samsung Galaxy book 4 pro

Great tablet. Awesome graphics and very speedy and responsive.

Came Earlier than Expected, Well Packaged, and I was updated every Step of the Order. Great Computer, and the Deal was Sweet Too!

I was buy book4 360 2in1 from Indianapolis on Black Friday deals Very satisfied from customer service

I love it..i like the 360..the pen does not stay on computer

The Samsung Galaxy Book4 Pro 360 is an impressive combination of portability, power, and versatility. The 16-inch AMOLED touchscreen is absolutely gorgeous — vibrant colors, deep blacks, and smooth touch response make it great for streaming, designing, or casual drawing with the S Pen. Performance from the Intel Core Ultra 7 processor is solid for everyday work, multitasking, and creative tasks. Apps open quickly, and the 1TB SSD ensures plenty of fast storage. The 16GB of memory handles multiple browser tabs and productivity apps effortlessly. Battery life is strong, easily lasting 8–10 hours depending on workload, and the laptop stays quiet and cool. The 2-in-1 convertible design adds real flexibility — switching between laptop and tablet mode feels seamless. My only small gripe is that the hinge feels a bit delicate compared to traditional laptops, and the speakers could use more depth. But overall, this is a premium, lightweight machine that’s ideal for professionals, students, or creators who value a bright display and long battery life.

Great bang for the buck. Nice PC for the price. It's just a little big.

The screen is awful. It broke on its own without any impact after 6 months. Samsung won't take responsibility.