Customer Ratings & Reviews
- Model:
- NP960QGK-KG1US
- |
- SKU:
- 10459897
Customer reviews
Rating 4.6 out of 5 stars with 447 reviews
(447 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Galaxy Book4 Pro 360 for its amazing overall performance, excellent screen quality, and fast processor speed. Many users appreciate the good battery life, lightweight design, and portability. Some customers have noted minor concerns regarding potential overheating, speaker quality, and the amount of RAM. Overall, the laptop is well-received for its positive attributes.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Samsung for EVERYTHING!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a large display, 16". Very thin and lightweight. I love the backlit keyboard. Unlike an HP keyboard, it is actually readable in the dark because it has black keys and white letters. It is very fast and has plenty of storage. Copilot is very helpful. When you have a samsung phone and laptop they work together very well.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance, Screen quality
Rated 4 out of 5 stars
Great laptop...for the ecosystem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First and foremost for the money you can probably find a better laptop but if you you are in the Samsung ecosystem it's a great addition seamlessly using a Samsung tablet as a second monitor, being able to see and control and use your Samsung phone with the laptop is very convenient. The screen is beautiful. The battery life and performance are both very good but great. Comes with spen which will won't on any S(xx) Ultra phone you have.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 4 out of 5 stars
Excellent laptop with gorgeous screen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop overall, especially the screen, that’s exactly why I bought it! Colors are vibrant, brightness is excellent, viewing angles perfect. Watching movies is a pure pleasure. Slim and lightweight design honestly 5/5 on almost everything. But I’m giving it 4 stars because of one really frustrating issue: out of nowhere it stopped recognizing my PIN, and fingerprint login completely broke too. Never had anything like this in 20+ years of using Windows. Had to mess with recovery options, and it ended up causing data loss on the drive. Should always keep backups on an external drive - lesson learned the hard way. AI pointed out this seems to be a known software glitch on some of these Intel Evo / newer models. Super disappointing bug that spoiled the experience a bit. Still recommend the laptop, but with a big caveat set up reliable backups and have a Microsoft account password ready as a fallback. Don’t rely only on PIN/fingerprint.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Does it all and looks great!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! Does all the things I need ina lightweight and thin laptop but still has a massive screen. I actually use the pen it comes with. I'm a million tabs/windows kind of person and have had absolutely no issues with it.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Battery life, Screen qualityCons mentioned:Ram
Rated 4 out of 5 stars
Decent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a sale I got this for $900, which I is worth it. The computer is very sleek, and works well. Battery lasts a pretty long time. My only complaint is the 16 gb of ram. Seems like not a whole lot. And ive ran into issues once or twice already with it. If you have a samsung phone the connection between the two is convenient.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Overheating
Rated 4 out of 5 stars
Beautiful and Powerful computer with some kinks.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I love this computer. It's slim, fast, portable, and beautiful. Unfortunately there are some drawbacks. The main issue that I have with this computer is that it will regularly let the CPU temp reach over 100 C. That is a CPU killer and regularly letting it do that will kill the computer in less than a year. The OLED screen is beautiful, and the S-pen compatibility is very nice.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend Rated 4 out of 5 stars
Minor issues but amazing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop screen would flicker whenever watching Netflix so i had to adjust the display settings and adjust the size and graphics. The fan is a bit loud whenever you play vigorous games. But other than that this laptop is amazing it flips 360, turning into a tablet basically and it even comes with a stylus that is magnetic and just overall super nice to have and use.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend- Pros mentioned:Overall performance, Processor speed
Rated 4 out of 5 stars
Solid Open Box Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer does its job admirably, lasting multiple plane flights and serving its function with relatively painless ease. I use this most as an art tool and for those purposes I do appreciate the tools it allows me to use. Pros: Bright AMOLED screen 360 degree folding hinge holds up. 1tb of storage does the job Hardware is speedy enough Wattage needed to charge significantly smaller- I can charge it off any 65W usb c charger. I even charge this off my main computer. Cons: OBO means you only get what's in the box. Missing features on this one include: - No Pen - The feet were not replaced so there's no space when the screen is folded completely for the intake fans. - Fingerprint sensor needed a hard reset Other cons: Airflow- restricted. Maybe if it had feet the computer would have space to actually breathe. Palm Refection- because of the heating issue, the sensor detects a drawpalm as a finger (common issue with pen screens not unique to this)
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Great Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome computer. The screen is spectacular, it's incredibly compact. Also my kids live playing Minecraft and Xbox game pass on it.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Battery life, Processor speed, Screen quality
Rated 5 out of 5 stars
Galaxy Book 360
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this laptop and so it has been amazing. It runs so smoothly. The graphics are crazy good. I really enjoy using it. I found that with mild use the battery last me all day. Movies look amazing. Speakers are not bad they are pretty loud. Louder than some that ive heard thats for sure. It goes very well with the Samsung ecosystem. Using the pen is my favorite part. Fun to draw and color. I would 10/10 recomend.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Screen quality, Weight
Rated 4 out of 5 stars
Great laptop...like the Samsung app integration.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop because I liked the screen size, hard drive space, and memory. I also was interested in the integration of the Samsung apps to use with my Samsung phone and Samsung tablet. I've had this laptop for a few weeks now and overall I really like this laptop. It's very lightweight. The screen size is excellent but it's also very thin. I can see where this screen could break easily. With past experience with other laptops that can be turned into tablets, I have not tried turning this laptop into tablet mode given the screen and not wanted to break the laptop. The keyboard is the perfect size for me. I like having the number pad on the right hand size and it's easy to type on. The touchpad is very large but it took me some time to adjust the sensitivity settings on the laptop. It was very sensitive and got very frustrating when typing. I also had to customize more to my liking. There are a few things I do dislike about the laptop which is why I didn't give it a 5 start. The first thing is how hot this laptop gets when using a lot of processing power. The vents are located on the bottom which was not designed very well especially if this laptop will be sitting on your laptop. The second issue is the laptop charging cord itself. It's very short compared to other laptops I've used in the past that have longer cords. I like how it's simply designed but just wish it was longer.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Awesome Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size, weight, and performance of this laptop and the screen is second to none! very pleased with my purchase
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Overall performance, Weight
Rated 5 out of 5 stars
Solid "A" device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Full disclosure: I have a Samsung phone, samsung everything, but I am not blindly loyal. This is just a well refined laptop. I cant really poke any major holes in it. The stylus experience is top notch, it is snappy, the sound is good, display is buttery smooth. not really glitchy compared to other laptops. And it is lightweight. You can also find this beauty heavily discounted. The only drawbacks are the lack of 32gb ram, a 2tb hd and a 2nd gen CPU with a higher NPU. I guess thats why you would buy the Book 5 Pro 360. My only nit is that it is only 16gb vs 32gb at BB and
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality, Weight
Rated 5 out of 5 stars
I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to spoil myself with going back to school and bought this laptop. I am a huge Samsung fan and this has definitely met my expectations plus some! The screen on it is amazing and very light weight. I get some many compliments on how beautiful the picture is on it! So glad I bought it for myself! The battery life is absolutely amazing on it, it lasts days!!!!
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Dependable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this laptop for months now, and I’m thoroughly impressed. It’s fast, reliable, and handles everything I throw at it, whether it’s work tasks, streaming, or light gaming. The display is crisp and vibrant, and the battery life easily lasts me through a full day of use. The build quality feels solid, and the keyboard is comfortable to type on for long periods. It also stays cool and quiet, even when multitasking. Setup was quick and easy, and I appreciate the variety of ports available. Overall, this laptop offers fantastic performance at a reasonable price. I’d definitely recommend it to students, professionals, or anyone in need of a dependable machine.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Battery life, Processor speed
Rated 5 out of 5 stars
Thin and convenient Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is exactly what I needed for grad school. Its small enough for taking on the go, it came with an s-pen that makes projects more fun, the battery lasts for days, and its processor is better than my last laptop that broke after 8 years. By far, my favorite laptop yet, I dont plan to switch even if it breaks!
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend Rated 5 out of 5 stars
Sleek, Fast, and Pure Mandalorian Style
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LEGO Star Wars The Mandalorian's N-1 Starfighter 75325 is easily one of the coolest builds I’ve added to my collection. Right out of the box, the chrome-like detailing and streamlined design really stand out—it perfectly captures the look of the N-1 from The Book of Boba Fett. The build itself is fun without being overly complicated. At 412 pieces, it strikes a great balance—you get enough detail to stay engaged, but it’s still something you can finish in a relaxed session. The included minifigures are a big win too, especially Din Djarin and Grogu—they really complete the set and make it feel authentic. What I liked most is how display-worthy it is. The sleek profile and compact size make it perfect for a shelf, desk, or even a themed Star Wars display. It also feels sturdy enough to handle some light play, which is a bonus if you're building with kids. If I had one small critique, it would be that I wish there were just a bit more complexity in certain sections—but that’s more of a personal preference as a collector. Overall, this is a fantastic set for both fans of Star Wars and LEGO builders alike. It looks amazing, builds smoothly, and brings a piece of the galaxy right into your home.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend- Pros mentioned:Battery life, Processor speed, Screen quality
Rated 5 out of 5 stars
Nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Slim, excellent screen, good battery life and powerful enough to handle design work.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great laptop with a better deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! looks awesome, very light and so far it's very fast.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality, Weight
Rated 5 out of 5 stars
A fantastic high end laptop non high end price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am an IT consultant. At the current price, this laptop cant be beat. Beautiful OLED screen, 16GB ram. Thin and light. Long battery life. Touchscreen, folds into a tablet, small power brick. Its simply a fantastic laptop.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend
















