Customer Ratings & Reviews
- Model:
- NP960QGK-KG1US
- SKU:
- 10554489
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Galaxy Book4 Pro 360 for its amazing overall performance, excellent screen quality, and fast processor speed. Many users appreciate the good battery life, lightweight design, and portability. Some customers have noted minor concerns regarding potential overheating, speaker quality, and the amount of RAM. Overall, the laptop is well-received for its positive attributes.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed, Weight
Fast...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, super fast, touchpad large and useful...
I would recommend this to a friend - Pros mentioned:Overall performance
good laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an emergency laptop to get me through a short time period while my main unit was being repaired by Dell. This unit performed well while traveling overseas during this time since I mainly needed it to connect to the internet while traveling. Would recommend for this purpose.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Overheating
Great laptop but terrible cooling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great as long as you dont need it to do anything remotely intensive, as the cooling is terrible. I decided to keep it despite high temps because it has an amazing display and the pen feels great to write with.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings Matthew, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4 Pro 360. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, please take some time to review "Samsung PC cooling fan noise" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resource shared, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra
- Pros mentioned:Screen quality
Amazing!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is among the highest-quality and best-designed I have ever owned. It is a premium device.
I would recommend this to a friend - Pros mentioned:Overall performance
Good college Laptop6
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, sleek, and reliable — perfect for work and play!
I would recommend this to a friend - Pros mentioned:Overall performance
Love this product great for work/business
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for all needs! Definitely recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and fast product. One of the best Samsung laptop
I would recommend this to a friend - Pros mentioned:Processor speed
Great for multi-tasking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally bought this just for work but the speed and processing has allowed me to get into more of my side hustle and design work. Love the compact size and powerful operation all in one.
I would recommend this to a friend - Pros mentioned:Screen quality
Perfect for teachers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop to buy if you like portability and amazing display (the best in the market) Fast and fun if you have more samsung products like smartphoneor tablet. I love Samsung products.
I would recommend this to a friend Samsung Laptops
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experiences with Best Buy sales folks are unparalleled. They are very knowledgeable and recommend the best products always. The Ssmsung laptop was one of the best ever purchased. Outstanding resolution and performance simply tops ither products.
I would recommend this to a friend- Pros mentioned:Overall performance
Solid Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive laptop with many capabilities for the price.
I would recommend this to a friend - Pros mentioned:Battery life
Great for a student
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Galaxy Book4 Pro 360 is a great laptop. Integrates fully with your Samsung phone. The 2 in 1 feature is great when you don't have a desk available. Battery life is pretty good.
I would recommend this to a friend - Pros mentioned:Screen quality
Almost Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing build quality, I love the oled display screen, everything ran super smooth, my only complaint is that my ocd hates that the track pad is not centered, and that i wish there was a better place to put the pen
I would recommend this to a friend - Pros mentioned:Processor speed
I have no complaints.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer so much. There is nothing about it so far that I am not impressed by. The speed is great, the layout is easy to use and the overall comfort is perfect. Love this computer.
I would recommend this to a friend - Pros mentioned:Processor speed
Samsung top
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to choose between a MacBook and a Samsung. I ordered a Samsung and I have never regretted it. It is fast, convenient, and functional.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Product, Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop! It operates so much faster than my old one did - it was time for an upgrade! The assistance I received from the Best Buy sales associate was OUTSTANDING, and the tech support team did a SUPER job getting it set up for me, and answering all of my questions.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from a MacBook, and I’d say I’m very pleased.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung 2 in 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this PC!! My fiancé changed how he felt about me getting one for my birthday, after he started using it. Now I believe I have to get another one because he's always using mine.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome Product by Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very good experience to use this laptop. I am using it from last 3 months and couldn't find any issue. It's running very smooth without lagging anytime.
I would recommend this to a friend - Pros mentioned:Battery life
Really good computer, battery, and display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of now ive had the computer and its been amazing! Great display great battery totally suggest getting it!! Love the pen that comes with it!
I would recommend this to a friend