Customer Ratings & Reviews
- Model:
- NP960QGK-KG1US
- |
- SKU:
- 10554489
Customer reviews
Rating 4.6 out of 5 stars with 436 reviews
(436 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Galaxy Book4 Pro 360 for its amazing overall performance, excellent screen quality, and fast processor speed. Many users appreciate the good battery life, lightweight design, and portability. Some customers have noted minor concerns regarding potential overheating, speaker quality, and the amount of RAM. Overall, the laptop is well-received for its positive attributes.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Processor speed, Screen quality
Rated 5 out of 5 stars
A worthy desktop replacement for business users
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Galaxy Book4 Pro 360 16" is a standout laptop that is well suited for the business user, if not the most portable. Powered by an Intel Ultra Core i7 processor, this laptop runs smooth and quick for productivity and graphics intensive apps. I use a graphics editing program that uses up a lot of processing power and memory that has a built in bench mark test. The benchmark on the Samsung Book4 Pro was only about 10% slower than on my much more "powerful" desktop PC and that to me is very impressive. The chassis is remarkably thin for a 16" screen, yet Samsung managed to get a full size USB-A port and HDMI port, as well as two USB-C ports and a slot for a microSD card. Likewise, the weight is held in check, although at around 3.5lbs it's not truly portable. College students won't want to carry this around everywhere they go. However, I think this laptop is ideally suited for the business traveler who needs a nice big presentation screen and power for presentations. Battery life is quite good, if not remarkable. The laptop lasted about 6hrs streaming video with the screen at full brightness. Speaking of the screen, it is big, bright and beautiful. The clarity is remarkable. This is a very nice laptop that I would definitely recommend.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
Galaxy Book 4 Pro 360
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Galaxy Book 4 360 Pro is a standout in the world of convertible laptops, offering a blend of performance, portability, and versatility. This device is designed to cater to a wide range of users, from professionals to students, and even casual users who need a reliable and flexible computing solution. In this review, we’ll explore its key features, including its impressive screen quality, lightweight and thin design, and versatility in handling various workloads. We’ll also discuss a few minor drawbacks, such as the lack of a dedicated space for the included pen, the slightly off-kilter feel of the keyboard due to the inclusion of a number pad, and its inability to handle large platform games. Screen Quality One of the most striking features of the Galaxy Book 4 360 Pro is its screen. The display is vibrant and sharp, with excellent color accuracy and brightness. Whether you’re editing photos, watching videos, or simply browsing the web, the screen provides a visually pleasing experience. The high resolution ensures that text is crisp and images are detailed, making it a joy to use for extended periods. The touch and stylus input are also highly responsive, enhancing the overall user experience and making it a great choice for creative professionals and note-takers alike. Lightweight and Thin Design Portability is a key consideration for many users, and the Galaxy Book 4 360 Pro excels in this area. It is impressively lightweight, making it easy to carry around in a backpack or briefcase. Despite its light weight, it doesn’t compromise on build quality, feeling sturdy and well-constructed. The slim profile of the device adds to its portability, allowing it to fit comfortably in tight spaces. This combination of light weight and thin design makes it an ideal companion for frequent travelers and those who need a reliable device on the move. Workload Versatility The versatility of the Galaxy Book 4 360 Pro is another major selling point. It seamlessly transitions between different modes, such as laptop, tablet, and tent modes, thanks to its flexible hinge design. This adaptability makes it suitable for a wide range of tasks, from typing documents and creating presentations to drawing and taking notes. The device’s compatibility with various accessories, including external monitors and keyboards, further extends its functionality. Whether you’re working from home, at the office, or on the go, the Galaxy Book 4 360 Pro adapts to your needs effortlessly. Performance Under the hood, the Galaxy Book 4 360 Pro packs a punch with its powerful processor and ample RAM. It handles multitasking with ease, allowing you to run multiple applications simultaneously without any noticeable lag. The fast SSD storage ensures quick boot times and rapid file access, enhancing overall productivity. Whether you’re working on complex spreadsheets, editing videos, or playing games, the Galaxy Book 4 360 Pro delivers smooth and responsive performance. However, it’s important to note that this device is not designed to handle large platform games. Users looking for a gaming laptop might need to consider other options. Battery Life Battery life is another area where the Galaxy Book 4 360 Pro shines. It offers impressive longevity on a single charge, allowing you to work or play for extended periods without needing to plug in. This is particularly beneficial for users who are often on the go and may not have easy access to power outlets. The efficient power management ensures that you can get through a full day of use without worrying about running out of battery. Connectivity The Galaxy Book 4 360 Pro comes equipped with a variety of connectivity options, including USB-C, USB-A, HDMI, and a headphone jack. This array of ports ensures that you can easily connect your peripherals and accessories without the need for additional adapters. The inclusion of Wi-Fi 6 and Bluetooth 5.0 provides fast and reliable wireless connectivity, further enhancing the device’s versatility. Keyboard and Trackpad The keyboard on the Galaxy Book 4 360 Pro is comfortable to type on, with well-spaced keys and good travel. The backlit feature is a nice touch, making it easy to type in low-light conditions. However, the inclusion of a number pad, while useful for those who frequently work with numbers, makes the keyboard feel slightly off-kilter. This might take some getting used to, especially for users who are accustomed to a more centered typing experience. The trackpad is responsive and accurate, supporting multi-touch gestures for a more intuitive user experience. Pen Storage One minor drawback of the Galaxy Book 4 360 Pro is the lack of a dedicated space to store the included pen. While the pen itself is a valuable addition, enhancing the device’s functionality for tasks like drawing and note-taking, the absence of a built-in storage solution can be inconvenient. Users may find themselves misplacing the pen or having to carry it separately, which detracts slightly from the overall portability and convenience of the device. Conclusion In conclusion, the Galaxy Book 4 360 Pro is a highly versatile and portable device that excels in several key areas. Its vibrant screen, lightweight and thin design, and powerful performance make it a standout choice for a wide range of users. While the lack of a dedicated pen storage space, the slightly off-kilter feel of the keyboard due to the inclusion of a number pad, and its inability to handle large platform games are minor inconveniences, they do not significantly detract from the overall quality and usability of the device. If you’re in the market for a reliable and adaptable portable computer, the Galaxy Book 4 360 Pro is definitely worth considering.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Solid Quality and Performance
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance: With Intel's Ultra Processor this PC can definitely handle multiple tasks and is a productivity enhancer. I've noticed my workflow go from sluggish to snappy which really helps get stuff done and meet necessary deadlines. Features: They integrated Co-Pilot AI with it's own dedicated button. I found it useful when I needed it but still naturally went back to ChatGPT as I didn't find Co-Pilot as fluid but it works for identifying what's currently on your screen. Note that you can upgrade your Co-Pilot subscription for added features. Bonus Features: If you also own a Samsung smartphone or tablet, integrating it with this laptop is simple and very useful. I connected my S9 Ultra Tablet via the "second screen" feature and it was phenomenal. I had a 2nd monitor wirelessly connected. On top of that, I could seamlessly share files between my tablet and laptop. I often times take my tablet to inspections for work and need to transfer photos over to a PC but this makes it seamless and simple. It really saves a lot of time and makes my life a lot easier. Build Quality: The chasis is light but sturdy with a premium feel. The OLED screen is incredible in bright light and images really pop in color for true to life effect. The keyboard feels smaller than other model laptops due to number pad being involved but keys are clicks and fluid but could be better. The trackpad is large and very responsive. Overall, this is a fantastic laptop if you're searching for a new work or school AI capable machine.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend Rated 1 out of 5 stars
Printer added to computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for printer to be connected to the laptop.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friendBrand response from Samsung
Posted .Hey JaniceW, we appreciate your feedback on your Samsung Galaxy Book4 Pro. We understand how important specific features of your device are to you potentially on a daliy basis. Without knowing the specifics of the printer, whether hard wired or bluetooth, we recommend reaching out to the Samsung Support Team for assistance directly with your laptop. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Awesome laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance with great display and battery life,
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! Great screen picture and feels very solid. Love the 360 function, for note taking. Use it for work with multiple zooms throughout the day with multiple windows, tabs and apps open. Handles em all easily. Webcam works great for zoom.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 4 out of 5 stars
Overall great work/lifestyle laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, beautiful display, slim design is very sleek. I might be dated but another USB port would be helpful if docking, and there needs to be more samsung/3rd party accessories that are fully compatible at launch of newer product.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend Rated 4 out of 5 stars
Pretty Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice display, good storage and memory. I find the mousepad to be much bigger than needed. This results in frustration when my fingers stray too far to one side or another and I don't get the results I need. A smaller mousepad would be easier to navigate.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Highly recommended!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with it. I already have another galaxy book and am very happy with it. Needed a second laptop and was not dissapointed. Excellent quality, graphics, speed. Definitely recommend it!!!
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend - Cons mentioned:Ram
Rated 5 out of 5 stars
Dont buy the 16GB variant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is on display doing nothing and taking up 11GB of RAM. This goves you 5GB if thay. Open a few browser tabs, have a video runnung, Outlook open amd your capped
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
No, I would not recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Amazing device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The AMOLED display looks absolutely amazing, and when you match that with the amazing intel core ultra 7. I can game all day on the Go!
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend Rated 3 out of 5 stars
Reading scary stories about cracked screens.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am tempted to buy this but have been reading lots of horror stories online about the screen developing a hairline crack that Samsung will not replace under warranty. The screen on this is very thin for a 2:1. It may not be up to the movement. For now I'm scared away.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this thinking i was getting a high end laptop. What i got was a electronic paperweight. This thing is beyond slow. Every time i try to do something it freezes and says program not responding. Problem is i bought it for a certain purpose and by the time i got around to my project and realized just how bad this thing is it was past my return window. Best Buy won't even take it in trade towards something else. I ended up getting a MacBook pro. Unbelievable difference! A million times better machine!
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JPENTERTAINMENT, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4 Pro 360. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung PC runs slowly or freezes" to conduct some simple troubleshooting steps on your device to help resolve what you may be experiencing with your PC. Let us know if you have any questions afterward by contacting Support. Thank you for being a faithful Samsung customer. - Debra
Rated 2 out of 5 stars
Great until the screen cracks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop but both that I bought developed hairline cracks all throughout the screen. Not due to any falls or misuse. Samsung needs to offer free warranty on screen replacement or they are just ignoring the problem.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Pete, thanks for taking the opportunity to share your thoughts with us about your experience with the Samsung Galaxy Book4 Pro 360. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. Please feel free to reach out to Support for further assistance. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Item is good but service at City of industrysucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item is good but service sucks. Item is good but service at City of industrysucks
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
I would recommend this to a friend Rated 1 out of 5 stars
Screen cracks upon opening
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen cracks on its own just like the galaxy book 3. Sadly, One day you will open this laptop with one finger and the screen will be found cracked. Buy the protection plan, at least.
This review is from Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy AudioMustBeGood, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Pro 360. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Please feel free to reach out to Samsung Support at your earliest convenience for further assistance. Thank you for being a valued Samsung customer. - Debra
















