Customer Ratings & Reviews
- Model:
- NP960QGK-KG1US
- SKU:
- 6572183
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Galaxy Book4 Pro 360's overall performance, screen quality, and processor speed, noting its responsiveness. Many appreciate its lightweight design and portability, as well as the good battery life. Some customers have noted concerns about overheating and the amount of RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Get one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Super thin. Huge mouse pad, comes with the pen and hard to find 10 key. The screen is awesome.
I would recommend this to a friend - Pros mentioned:Processor speed
Samsung Book4 Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the images and speed; windows 11 is new to me and will just take some getting used to; Geek Squad is the best
I would recommend this to a friend Save Your Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, one of the worst laptops I’ve ever used. Needs to be restarted every time I open it, forces you to sync to MS 1 Drive (I purchased 1TB memory for a reason), lots of adds I never asked for. Just froze for the 3rd time attempting to sort through photos. Was hoping the syncing with my Galaxy phone would be simple, but it’s been anything but. Screen is nice, the OS and laptop itself would not recommend. Over priced for the 16GB RAM.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jamie, thanks for taking the opportunity to provide feedback with us regarding your experience using the Samsung Galaxy Book4 Pro 360. We appreciate your sentiments and critiques. The default setup of Microsoft Windows and your Microsoft account may be forcing you to sign into your Microsoft account. Third-party apps and/or malicious software can cause your device to experience pop-up ads like you've described. You can disable these ads in your browser settings or uninstall any recently added apps that you may find suspicious. Please take a moment to review, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your PC. If you have any questions or if you would like any further assistance afterward, do not hesitate to reach out to Support. Thanks for being a valued Samsung customer. - Debra
- Pros mentioned:Overall performance
Verified customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop it does so much still discovering all that it can do iam so glad i brought it
I would recommend this to a friend - Pros mentioned:Screen quality
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen looks amazing. Great anti reflective screen, used in bright areas and it worked great
I would recommend this to a friend - Pros mentioned:Processor speed
Amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most amazing, solid and fastest laptop I have ever owned. No hiccups at all...
I would recommend this to a friend - Pros mentioned:Screen quality
Great screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful screen, less than perfect touch pad. Overall, find this to be a very nice laptop for general personal use.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, still learning how to use it, but has been a joy to work on.
I would recommend this to a friend - Pros mentioned:Overall performance
New Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier with the product even being refurbished.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is enjoying her laptop. Easy to stream and display is great
I would recommend this to a friend - Pros mentioned:Weight
Great 2-in-1
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 2-in-1. I love the large touch screen. It's a powerful yet light unit.
I would recommend this to a friend - Pros mentioned:Processor speed
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. Very fast and quiet. Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Weight
Perfect laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Worth it everything you ever need and super ligjt weight.
I would recommend this to a friend Recommended Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would very recommend it for anything but gaming. Battery life doesnt last long and graphics have to be lowered to run certain games. Overall happy with purchase anyway.
I would recommend this to a friend- Pros mentioned:Screen quality
The Good and the Bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box (Excellent Condition); was delivered to my house; came with a cracked screen; read some posts online; others had similar issue with the screen cracking; others were right about 2 things: screen seems weak but the AMOLED display is INDEED stunning.
I would recommend this to a friend - Pros mentioned:Overall performance
Laptop’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Best buy makes me every purchase all the time
I would recommend this to a friend - Pros mentioned:Overall performance
Mike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased to this point with this product and felt the price was most reasonable.
I would recommend this to a friend - Pros mentioned:Overall performance
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop compared with others I have. I'm very pleased.
I would recommend this to a friend - Pros mentioned:Overall performance
best laptop ive owned yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.such an incredible display and i flip the monitor around more than I thought I would!
I would recommend this to a friend - Pros mentioned:Processor speed
Great all around pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around laptop with enough processing power for modern gaming. Love it
I would recommend this to a friend