Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray.
  • Alt View 11. Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray.
  • Alt View 12. Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray.
  • Alt View 13. Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray.
  • Alt View 14. Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray.
  • Alt View 15. Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray.
  • Alt View 16. Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray.
  • Alt View 17. Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray.
  • Alt View 18. Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray.
  • Alt View 19. Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray.
  • See Copilot in action video 0 minutes 30 seconds
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Unboxed. - Samsung Galaxy Book4 Ultra & Pro 360 video 2 minutes 33 seconds
  • Samsung Galaxy Book4 Pro 360 360 View video 0 minutes 33 seconds
  • Samsung Galaxy Book4 Series Overview Video video 1 minutes 51 seconds
  • Windows 11 Home video 0 minutes 18 seconds

Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray

Model:
NP960QGK-KG1US
SKU:
6572183
Highly rated by customers for:
Your price for this item is $1,709.99
Clearance
The comparable value price is $1,899.99

Customer reviews

Rating 4.6 out of 5 stars with 414 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Book4 Pro 360's overall performance, screen quality, and processor speed, noting its responsiveness. Many appreciate its lightweight design and portability, as well as the good battery life. Some customers have noted concerns about overheating and the amount of RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 414 reviews
  • Pros mentioned:
    Overall performance

    Galaxy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, highly recommended for design, it gives you speed and quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung Galaxy 4 Pro 360

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, I love it, you will not regret by buying this samsung computer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Solid Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made Product. The Laptop is very light. The screen clarity is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Goft

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my granddaughter's graduation and she loves it.

    I would recommend this to a friend

  • Lasted 6 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this laptop. The screen was pristine and so clear, it functioned well and was very responsive. Fast forward 6 months. I shut down my laptop and it never came back on. No lights, to power, no charging. Nothing. Brought it to Best Buy's service center for repair however It was not repairable & had to be replaced.

    No, I would not recommend this to a friend

  • Samsung Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast , easy to use, thin and easy to travel with. Great for business

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was received in good condition and working as expected! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best laptop made!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever had. Easy setup and compatibility is amazing!

    I would recommend this to a friend

  • Fragile laptop.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this but very fragile. Screen cracked but hasn't affected it.

    I would recommend this to a friend

  • Laptop Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I genuinely love my laptop. What surprised me most was the space of the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Great Hardware

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, tons of bloatware to remove and windows 11 is a memory hog.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Pc samsung

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pc is amazing for the price. Best purchase i did in my life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good productive product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works great with everyday use. Flip screen is flawless and the pen works great.

    I would recommend this to a friend

  • Only 1 Con

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop. Only con is that the mouse pad area is large and sometimes gets in the way of how I position my hands on the keyboard . I hit it a lot inadvertently

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Samsung S9 tap unbeatable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional device and fast speed.l recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Very pleased

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Amazing. Great screen and the AI feature is awsome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great package

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very advanced display with speed and comformatable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    laptop review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I highly recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop .so far so good it’s very fast

    I would recommend this to a friend
Page 17, Showing 321-340 of 414 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.