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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 411 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Galaxy J7 for its budget-friendly price, excellent camera, and user-friendly interface. The long battery life and large screen size are also highly praised. While some users have mentioned that the phone can be a bit slow at times, the overall positive feedback suggests that the Galaxy J7 offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 411 reviews
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get used to it but it is easy to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samusng j7 is a very good mobile and very special... it has ultra data saving mode and ultra power saving mode these things are so helpfull for me... and camera was good performence... and it had also some problems we cant lestin ringtone in noice places... and it does not contains back light... very good mobile from samsung...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality phone if you dont really need all the high tech stuff! The phone works pretty well. You get what you pay for. It's a good phone, but doesn't last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone, but I did have to return it because even though it said it was unlocked it won’t work with Verizon and I’m getting ready to switch carriers. So keep that in mind if you’re going to purchase an unlocked phone. Check the carries that it is compatible with!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Momat34, thank you for sharing that helpful tip for other customers. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Mid range phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well as a phone and as a venue for reading and writing texts and the same for Emails. since this was what was needed at an affordable price we got what we paid for. The camera works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift to My Grandson

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson want this phone. Since then the had it stolen & Retive Thanks to Tobago Police Dept. Don’t let kids control their device. Parents should track & monitor their movements.This phone has excellent location setting and parental controls.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Dwscott01, thank you for sharing your experience. We are happy to hear that your grandson is still enjoying this phone! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    A greater improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my phone because although it is 2 years old it was great! Now I have a phone that is better than the last. It's a year old but because of the quality, my next phone may be the latest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my wifes 5 and my 6 that I fed to the fish's. Was surprized to find the J7 at such a great price. By the way, the fella st the AT&T store sent us to Best Buy to save a few bucks. We both could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade and previously had an android phone that didn't have much memory. This is fast, easy to operate, and nice screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new phone. I had a more expensive phone before this one. This phone is good enough. It has decent speed and does what it needs to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone for the price. Just wish I could turn the Google ads on the bottom of my email account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cell phone with face recognition.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Face recognition technology found in high end cell phones ... this unit has it. If you’re on a budget this us what I’d recommend!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tony2019, thank you for taking time out of your day to leave us this positive review. We appreciate you being part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Perfect for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. The processor is fast, the rear and front facing camera a plus, needs charging once a day and though larger than my old phone, I think the size is great because I don't need glasses to access my apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best to brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I've chose to not give this product five stars is because the screen was slightly smudge but very little close to none .. only seen in perfect light but other than that close to being a brand new phone first out the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Samsung phone compared to LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife. She was frustrated with her LG Stylo and wanted a better phone that was faster. She had a Note before the Stylo and wanted a Samsung due to that experience. The 32 gb allows more downloads and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy for your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone especialy if you don't need the "state of the art" technology but I can't find anything it can't do. Unless you are looking for the latest & newest in technology I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person who help me was great he offered us the products which was in my budget even the lady at Samsung counter was very nice and helpful

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is glad to receive 5 star reviews from valued customers like you, Riyaz! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    very clear camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung cell before upgrading to Galaxy J7, took advice of my sister and my friends and my neighbor. They all have bigger and better/more expensive model. So far, mine is working my expectation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace an old iPhone. Our budget would not allow a new iPhone so we purchased the J7. It has been a very good and affordable replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my phone it is exactly what I need at this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big Samsung person so I love the Samsung phone and has plenty of space to save things and is not too heavy and works correctly never have problems with these phones awesome purchase from Best Buy

    I would recommend this to a friend