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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 411 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Galaxy J7 for its budget-friendly price, excellent camera, and user-friendly interface. The long battery life and large screen size are also highly praised. While some users have mentioned that the phone can be a bit slow at times, the overall positive feedback suggests that the Galaxy J7 offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 411 reviews
  • Rated 4 out of 5 stars

    NOT Durable but worked fine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone worked great until spouse dropped it. It was a quick replacement phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ChelseeC, we appreciate you taking the time to leave us some feedback about this phone! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great phone for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot less cost than other phones and I don't miss any of the stuff that a more costly phone has because this one has everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TEAM SAMSUNG

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. It was perfect and I would definitely purchase it again in the future, ( if it would work with our constantly changing technological advances)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT Basic Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to replace Samsung S5- After many years of great service. Just needed the basics. This phone for the money works great. Does everything my wife needs and wants- Simple and straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these for my family. Great cell phone. Good reception anywhere (AT&T) plan. It's responsive and can save tons of photos and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice Samsung J7 cell phone for use with T-Mobile to replace an old Samsung S6 phone bought through Sprint, since Sprint would not handle our requested plan change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, economic phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 74 year old dad. He likes the bigger screen size and was an upgrade in performance from his old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy J7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the device for a few weeks, and so far it meets or exceeds my expectations. It is everything my J3 was plus it has a larger screen and faster processor....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am old so require help learning new phone. Jimmy, the Samsung rep., helped me get started then set up time for one on one tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy J7 with 32GB Memory Cell Phone (Unlocked) - Black Was a "BIG" Upgrade From My Old Samsung Model, Able to Do A lot More with This Model. Great Price$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic phone. It is rather expensive. It is easy to use and the salesman at Best Buy set it up and transfer everything from my old phone at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung J7 phone is a nice upgrade from the S4 phone, and will take some time to get used to all the unique features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unlocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for 2 weeks and so far the battery is showing amazing holding power. It took 6 days to drain to 70% (though I do not use the phone much.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone--I got it before I really had to get one. That made it easier to pick one that was similar to my old phone but had just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this phone. It is a good phone and gets good reception at our house which has been an issue with every other phone we have had at our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the Same things as a Galaxy S9 , but a cheaper price, good if you aren’t looking to spend a lot on a phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moderate phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its reasonable and works great! I love all samsung products..This is the samsung j7 phone..I was using a samsung prime and it stopped working..I'm very happy with my purchase..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone to replace my damaged one and to allow me to change services. This phone let's me do that. It works well for my limited kinds of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile device is superb. I love its features. It is very user friendly. Quite the device for basic every day use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good phone with excellent features. Has lots of storage and quick reaction, well worth the price.

    I would recommend this to a friend