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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 411 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Galaxy J7 for its budget-friendly price, excellent camera, and user-friendly interface. The long battery life and large screen size are also highly praised. While some users have mentioned that the phone can be a bit slow at times, the overall positive feedback suggests that the Galaxy J7 offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 411 reviews
  • Rated 5 out of 5 stars

    Great phone and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love it. Ordered it online ready in an hour and picked it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked option was great for my Tracfone plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier than I thought it would be thanks to the great Best Buy support.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Glad to hear that you've had a great experience. Thank you for choosing Samsung, Janis. ^Ash Samsung

  • Rated 4 out of 5 stars

    Needs finger lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No finger lock had to put code it in all my apps not too happy with phone went with s9+

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a apple user and all ways had iPhone, but this blow the iPhone away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. Great,great phone. The size is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased for Christmas. My niece was very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cellphone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cellphone does its job nothing exceptional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung android

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast and user friendly. Would repurchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Rebecca, we're happy to hear that this phone is working well for you! Thank you for being a part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for a friend which he likes it too and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dad need a new phone . works for him . he can download his card games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better price than TMobile

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same phone as in the T-Mobile store but at a better price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello neenkeithl, nothing beats a great deal! Thanks for choosing Samsung. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this phone as a gift to my mother and she absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best place to go for your gadgets and home appliances

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Stay Away from this phone...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone as a replacement for an old Galaxy Note 3. It is supposed to work with my T-Mobile account since it is unlocked. Worked for the first 3-4 weeks and then it would not received or make calls. Took it to T-Mobile and since it is not their phone, there was nothing they could do about it. Tried returning on Best Buy but the 14 day return time frame had passed. Samsung warranty has been a problem, so now I have a $250 paper weight. Do not buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great product works really good and cheaper. I buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone excellent product .ut work perfect I like the phone

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Chinita6264, thank you for taking time out of your busy day to leave feedback on this phone! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Samsung - Galaxy J7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone has met my expectations. I'm very happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Bad Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the item on Nov 3rd while going to Africa and wanted an unlocked phone. Thought it was a reliable name and really did not need protection. Within one week, stopped being able to scan and pick up WiFi. Took it to Best buy after 31 days since I was in Africa. Was told too bad its after 15days. So this feels like I just took $267 and thru it into the river.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    better than I had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a gift for my husband and even he can figure out how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone to upgrade too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my Samsung Galaxy 7 phone and you will too!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's great to hear! We appreciate you for taking the time to share your positive feedback. ^Ash Samsung