Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $224.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 411 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Galaxy J7 for its budget-friendly price, excellent camera, and user-friendly interface. The long battery life and large screen size are also highly praised. While some users have mentioned that the phone can be a bit slow at times, the overall positive feedback suggests that the Galaxy J7 offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-411 of 411 reviews
  • Rated 2 out of 5 stars

    No like it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is it good? I bought it for my father. The sound is so weak, why not easily hear it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    iPhone XRis the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XR is my best choice to use because it has long life battery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nooo!! Disappointed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone stopped charging under a month, Best Buy has a 15 day policy! So sent it to Samsung, and will not cover the repair! Phone cost $267! Repair cost $212! Do not purchase this phone! Not worth it! If you do, buy the Insurance, ask what it covers. I’m out of a phone and threw out $267!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I am disgusted. I LOST 200 FROM IPHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good! Lost 200 photos from my iphone. I cannot get them back

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a not bad phone and I bought this phone for my mom.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its a nice phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone but didn't know its a gsm unlocked. It doesn't says on the description its not universal unlocked. Can't even used it for boost mobile.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as an upgrade to the 2017 J7, which only had 16 GB storage. I does everything I need it to do, and a few things more. No need to pay $800-$1000 for flagship, when this is great for the average person. Also, to the people that is only giving 1 star because it won't work with their carrier, READ the description. It specifically states it will not work with CDMA network (Sprint, Verizon Wireless, Boost Mobile, Virgin Mobile, etc).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone still working great its excellent phone my mom and dad so happy with this phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone but way better options in the Samsung lineup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mother. It is very easy to navigate. This phone has the great features in an affordable price. I am satisfied with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Compatible with Sprint!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it thinking I would be ok since it clearly states "Unlocked" but Sprint just informed me they aren't with 3rd party phones unless they are Samsung S8 and above. Now I am out $220 and the only birthday gift for my son. Maybe Best Buy needs to ADVERTISE that the phone isn't compatible with certain phone merchants. Isn't that LAWFULLY practical?

    No, I would not recommend this to a friend