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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1064 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Galaxy Note20 Ultra 5G 128GB's camera quality, battery life, and screen size. Many also appreciate the ease of use, S Pen functionality, and the phone's overall performance. Positive feedback also highlights the refresh rate and the advanced features. However, some customers find the price to be high and the lack of a headphone jack to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,064 reviews
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service great employees that help me all the way with activate the phone and service with it. Help me get accessories for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new, no issues yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had it for a few days now and we've had no issues. The only issue we had was with Verizon but the phone works like its supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like having a small laptop in your pocket. It can do some much. You can't write everything this phone can do for you and your business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone will definitely give the Jones' a run for their money, operating system has impressive performance and is an overall excellent phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for big screen and good tools

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been used to Samsung galaxy phones. I was waiting for the galaxy note 20 ultras. this product is when I expecting the right quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs a better battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to figure out how to make the battery last longer. If I don’t use the phone it lasts all day, if I use it at all the battery drops fast. I do miss many of the features the note 8 had that this one doesn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned at least 3-4 other note models starting with the note 2. This was a great upgrade from the Note 9. Excellent phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 20 Ultra 5G

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! 4 stars because I don't like that id did not come with headphones and that you can't charge and use headphones at the same time without an adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Br

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one awesome phone. I do not usually get excited about a phone but this is on great item. Great operation, great screen, and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got The Note 20 to replace my Note 8. Still getting use to it there are a lot of changes. So far so good. I'm not a big techy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone by Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my phone and decided on the new note 20 made by Samsung. I didn't go wrong. The new phone exceeded all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else could Samsung improve on these big phones...I think I'm set for years to come unless Samsung comes pur with larger than 6.9 inch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is I L9ve my samsung products. I am never disappointed, especially when you purchase your products from bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Note 20

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. I had the Galaxy note 9 and it was fine but the camera feature and network speed is just fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone i upgraded from note 9...speakers are great and everything else has been very impressive definitely dont regret upgrading!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Husband is very happy with it. I would recommend to everyone, Great service and knowledge by Jerry at your Chico Store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note Ultra 20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect!! I love how easy it was to adjust to it. I enjoy the note feature. It's perfect for a busy lifestyle person.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Nice Color!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the new color and camera, really isn't much more to this phone. If you came from a note 10+ such as myself, I'd suggest you wait on the Samsung release.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little late in getting the phone.. but I really enjoying. I've had a note phone since the Note 8. And I love them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Note20 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my phone. My only qualm is not connecting via usb in my car. While I can play music with the aux cord which doesn't make it hands free because you still have to control it via phone.

    I would recommend this to a friend