Customer Ratings & Reviews
- Model:
- EI-T5600KWEGUS
- SKU:
- 10154383
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Galaxy SmartTag2's ease of use and overall performance. Many appreciate its accuracy, battery life, tracking capabilities, and simple setup. While the range and size are generally well-received, some users have noted concerns about the sound volume and connectivity, and a few have mentioned the update frequency.
This summary was generated by AI based on customer reviews.
Ok product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is pretty good, but you have to be near it for it to recognize.Battery doesn't last as long as I thought it would. Overall its okay. the apple tag is better
No, I would not recommend this to a friendGood item
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to set up and use. Haven't gotten to use yet, but so far so good
I would recommend this to a friend- Cons mentioned:Connectivity
Samsung - Galaxy SmartTag2 - Black and White
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product came brand new, but it didn't even work properly. I was at the airport by luggage claim, and the device never connected, so i had to manually get my luggage's myself. now i cannot return the product after 30 days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Klknunez! It's great to hear from you. We see that you reached out to share your experience with the Galaxy SmartTag2. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. If the SmartTag is frozen and unresponsive, you can reset the SmartTag. First, remove the battery by opening the battery cover groove. After pressing and releasing the button once, insert the battery while pressing the button again and hold it for 5 seconds until the SmartTag makes a sound. GPS signals may be obstructed in some locations, such as indoors. Set the mobile device connected to the SmartTag to use Wi-Fi or a mobile network to find the current location in these situations. If this persists, please reach out to us at Support for additional assistance. -Kelvin
Make sure you have a Samsung phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In all fairness for this review, the problem was with my phone. It did not work with it as it only works with Samsung phones. Too bad, it would be nice to have this tracking device for my luggage, keys, and wallet.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jeff, thank you for sharing your experience with your Samsung Galaxy SmartTag2. We do our best to provide as much information online to help our customers choose the best device to help them meet their needs on a daily basis. You can always reach out to us if you have any questions about a device to help make the best choice for you as well. Thank you for being a Samsung customer. -Elizabeth
4 pack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect . But batteries bout dead out the box lol.
I would recommend this to a friendSamsung SmartTag 2 set of 5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were easy to pair with my Samsung smartphone. I'm looking forward to using them. Also, the Best Buy online price was bettet than the Samsung price.
I would recommend this to a friendNot compatible with all android devices.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with any device other than a Samsung device. This is not clear from the listing. It will not work with apple (obviously) but also not other android devices, like the Google pixel. I bought this as androids answer to the airtag. It is not that solution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Landers, thanks for taking the time to share your experience with using the Samsung Galaxy SmartTag2. We value your feedback as we strive to improve the design and functionality of our product line. You are correct, the SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amzazing product. Huge update from the first one. Will definitely buy more when needed.
I would recommend this to a friend
Works great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an air tag but better works with samsung devices
I would recommend this to a friendGreat Products
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These make it really easy to find anything I attach them too! They are going to be a great stocking stuffer!
I would recommend this to a friendNot Recommended
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying these new tags. They were not as good as the old tags i had bought. The ringer to these are not very loud, even when you put the sound on the highest level. A few times i have misplaced my keys and wallet and after ringing them, i could not find them because they were under 2 thin garments. The garments were not thick enough to have covered the sound, but it did. My old ones had a loud alarm, i could hear them even if my wallet was dug under my thick blanket.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MDee, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy SmartTag2. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please do not hesitate to reach out to Support if you would like to share any other feedback with us or if you would like any further assistance. We're always here for you! Thank you for being a treasured Samsung customer. - Debra
Excellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade from the previous version works fine and more suitable in every way
I would recommend this to a friendSamsung Tracker tag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, just could be smaller & easier to conceal & attach.
I would recommend this to a friendVery useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart tag, very useful to keychains, luggage, pets and little valuables that can be lost.
I would recommend this to a friendNot as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not very loud, hard to hear if even left under a blanket. Best to find keys, doesnt update location as often as would like.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey RamonC, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy SmartTag2. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. We would be more than happy to assist you with whatever you may be experiencing with your SmartTag2, but we need more information than we currently have available before we can do so. Feel free to contact Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer. - Debra
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for tracking my luggage and cellphone.
I would recommend this to a friend- Cons mentioned:Connectivity
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these but unfortunately they didnt connect to my device took it to geek squad and they said to just return them since they also couldnt get it to connect even after restarting device per instructions
No, I would not recommend this to a friend Great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy at great price!! Very fast shipping item to me.
I would recommend this to a friendSamsung Tag outshines AirTag
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Tag outshines AirTag: superior features & value.
I would recommend this to a friend- Cons mentioned:Connectivity
Samsung air tag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble connecting to them the android play store program it sends me too is not user friendly nor working.
No, I would not recommend this to a friend