Customer Ratings & Reviews
- Model:
- EI-T5600KWEGUS
- SKU:
- 10986378
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Not compatible with all android devices.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with any device other than a Samsung device. This is not clear from the listing. It will not work with apple (obviously) but also not other android devices, like the Google pixel. I bought this as androids answer to the airtag. It is not that solution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Landers, thanks for taking the time to share your experience with using the Samsung Galaxy SmartTag2. We value your feedback as we strive to improve the design and functionality of our product line. You are correct, the SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
Samsung SmartTag 2 set of 5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were easy to pair with my Samsung smartphone. I'm looking forward to using them. Also, the Best Buy online price was bettet than the Samsung price.
I would recommend this to a friend
Works great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an air tag but better works with samsung devices
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amzazing product. Huge update from the first one. Will definitely buy more when needed.
I would recommend this to a friendGreat Products
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These make it really easy to find anything I attach them too! They are going to be a great stocking stuffer!
I would recommend this to a friendNot Recommended
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying these new tags. They were not as good as the old tags i had bought. The ringer to these are not very loud, even when you put the sound on the highest level. A few times i have misplaced my keys and wallet and after ringing them, i could not find them because they were under 2 thin garments. The garments were not thick enough to have covered the sound, but it did. My old ones had a loud alarm, i could hear them even if my wallet was dug under my thick blanket.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MDee, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy SmartTag2. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please do not hesitate to reach out to Support if you would like to share any other feedback with us or if you would like any further assistance. We're always here for you! Thank you for being a treasured Samsung customer. - Debra
Excellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade from the previous version works fine and more suitable in every way
I would recommend this to a friendSamsung Tracker tag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, just could be smaller & easier to conceal & attach.
I would recommend this to a friendVery useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart tag, very useful to keychains, luggage, pets and little valuables that can be lost.
I would recommend this to a friendNot as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not very loud, hard to hear if even left under a blanket. Best to find keys, doesnt update location as often as would like.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey RamonC, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy SmartTag2. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. We would be more than happy to assist you with whatever you may be experiencing with your SmartTag2, but we need more information than we currently have available before we can do so. Feel free to contact Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer. - Debra
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these but unfortunately they didnt connect to my device took it to geek squad and they said to just return them since they also couldnt get it to connect even after restarting device per instructions
No, I would not recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for tracking my luggage and cellphone.
I would recommend this to a friendGreat price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy at great price!! Very fast shipping item to me.
I would recommend this to a friendSamsung Tag outshines AirTag
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Tag outshines AirTag: superior features & value.
I would recommend this to a friendSamsung air tag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble connecting to them the android play store program it sends me too is not user friendly nor working.
No, I would not recommend this to a friendBatteries dont last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs new batteries often. Not really that great. All four died after a week or two.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there TracyJ, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy SmartTag2. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. The Galaxy SmartTag2's battery draining can be caused by a few factors which includes your chosen power mode, environmental conditions, and potential hardware issues. If you wish to extend the period of use for your batteries, you can try using the SmartThings app to turn on power-saving mode, which gives the SmartTag2 even longer on-time. If you have any questions for us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a steadfast Samsung customer. - Debra
If it ever arrives I might raise my rating.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered, paid and got tracking info almost two weeks ago. Still nothing more has happened.
No, I would not recommend this to a friendBest Buy Shorted Me $50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It probably works ok for Samsung phones only. When I got it I noticed on the box it is for Samsung phones only. Took it backed to the store in the unopened box. Best Buy reduced my refund by $50 that I never got back even after contacting customer service and after customer service lied and said the $50 would be credited. Never got it. Even though I purchased a similar product the same day that works on my Motorola. Oh well, lesson learned.
No, I would not recommend this to a friendTracker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was originally looking for something like apple air tag and store rep said this was similar but for android user like myself. Connected well but this is just a limited tracking capability
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings TonyG, thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy SmartTag2. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a dedicated Samsung customer. - Debra
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not show a moving object example my dog in the neighbor hood
I would recommend this to a friendBrand response from Samsung
Posted .Hi LarryS, thank you for sharing your experience with your Samsung Galaxy SmartTag2. These devices are perfect for keeping track of your most important belongings such as backpacks, luggages, keys and other small items. If you believe your device is not functioning for its intended use, please reach out to the Samsung Support Team for assistance. Thank you for being a Samsung customer. -Elizabeth