Customer Ratings & Reviews
- Model:
- EI-T5600KWEGUS
- SKU:
- 6564051
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Galaxy SmartTag2's ease of use and overall performance. Many appreciate its accuracy, battery life, tracking capabilities, and simple setup. While the range and size are generally well-received, some users have noted concerns about the sound volume and connectivity, and a few have mentioned the update frequency.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these but unfortunately they didnt connect to my device took it to geek squad and they said to just return them since they also couldnt get it to connect even after restarting device per instructions
No, I would not recommend this to a friend Very useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart tag, very useful to keychains, luggage, pets and little valuables that can be lost.
I would recommend this to a friendNot as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not very loud, hard to hear if even left under a blanket. Best to find keys, doesnt update location as often as would like.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey RamonC, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy SmartTag2. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. We would be more than happy to assist you with whatever you may be experiencing with your SmartTag2, but we need more information than we currently have available before we can do so. Feel free to contact Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer. - Debra
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for tracking my luggage and cellphone.
I would recommend this to a friendGreat price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy at great price!! Very fast shipping item to me.
I would recommend this to a friend
Samsung Tag outshines AirTag
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Tag outshines AirTag: superior features & value.
I would recommend this to a friendIf it ever arrives I might raise my rating.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered, paid and got tracking info almost two weeks ago. Still nothing more has happened.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Samsung air tag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble connecting to them the android play store program it sends me too is not user friendly nor working.
No, I would not recommend this to a friend Batteries dont last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs new batteries often. Not really that great. All four died after a week or two.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there TracyJ, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy SmartTag2. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. The Galaxy SmartTag2's battery draining can be caused by a few factors which includes your chosen power mode, environmental conditions, and potential hardware issues. If you wish to extend the period of use for your batteries, you can try using the SmartThings app to turn on power-saving mode, which gives the SmartTag2 even longer on-time. If you have any questions for us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a steadfast Samsung customer. - Debra
Best Buy Shorted Me $50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It probably works ok for Samsung phones only. When I got it I noticed on the box it is for Samsung phones only. Took it backed to the store in the unopened box. Best Buy reduced my refund by $50 that I never got back even after contacting customer service and after customer service lied and said the $50 would be credited. Never got it. Even though I purchased a similar product the same day that works on my Motorola. Oh well, lesson learned.
No, I would not recommend this to a friendTracker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was originally looking for something like apple air tag and store rep said this was similar but for android user like myself. Connected well but this is just a limited tracking capability
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings TonyG, thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy SmartTag2. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a dedicated Samsung customer. - Debra
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not show a moving object example my dog in the neighbor hood
I would recommend this to a friendBrand response from Samsung
Posted .Hi LarryS, thank you for sharing your experience with your Samsung Galaxy SmartTag2. These devices are perfect for keeping track of your most important belongings such as backpacks, luggages, keys and other small items. If you believe your device is not functioning for its intended use, please reach out to the Samsung Support Team for assistance. Thank you for being a Samsung customer. -Elizabeth
Nothing better! Absolutely Necessary!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Find it now, precisely! Reverse find (the phone your Smarttag 2 is connected to!!!! Amazing!!! And control other devices, send a notification to someone else and more (after you set it up to do so)!!! No other SUBSCRIPTION FREE tracking device can compare or compete-PERIOD!!!!
I would recommend this to a friend- Pros mentioned:Setup
Tracking made Easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work as advertised,they do the job i need them to do. I can track my things that need to be tracked. E/Z set-up.
I would recommend this to a friend - Pros mentioned:Battery life
Powerful tracking tag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung improved upon their tracking tag and I love the new features. Being able to get turn-by-turn directions to your tag is awesome. The improved battery life is much appreciated.
I would recommend this to a friend Great way to keep track of important items
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time purchasing this 4 pack of smart tag 2. The first set I gave 1 to every one in my family. They all love the features so much that I bought another. I also plan on using it to keep track of all our luggage on an upcoming trip. With the airlines making a lot of mistakes lately, knowing I will have an idea of where my things are is comforting. That in itself is worth the purchase cost
I would recommend this to a friend- Pros mentioned:Tracking
Nothing ever lost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A valuable tool for keeping track of any type items
I would recommend this to a friend I love these things...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work exactly as advertised. Only works with Samsung phones.
I would recommend this to a friend- Pros mentioned:Overall performance
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, fast delivery, fair price, works great.
I would recommend this to a friend .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good it was Perfect for my luggage and tools.
I would recommend this to a friend