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Customer Ratings & Reviews

Model:
EI-T5600KWEGUS
SKU:
6564051
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$68.99
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Comp. Value: $99.99

Customer reviews

Rating 4.6 out of 5 stars with 892 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Galaxy SmartTag2's ease of use, overall performance, and tracking capabilities. Many appreciate its battery life, simple setup, and range, while others like its size and design. However, a few customers have reported experiencing connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 892 reviews
  • Rated 5 out of 5 stars

    Where did i put it?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind when you thought youve lost your valuables. Simply have these around for peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful and Great Design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and size is much better than previous version .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accurate tracker and connected seamlessly to my phone. works great for tracking your luggage when traveling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy smart tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy process plenty to items to choose from

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is pretty good, but you have to be near it for it to recognize.Battery doesn't last as long as I thought it would. Overall its okay. the apple tag is better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complain is the short battery life, thankfully is changeable battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marco polo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for a coworker who lost their keys at work. That absolutely love it and have more since this purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would be great if purchased new!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the smart tag (purchased used in excellent condition), I was not able to use it due to it being still paired to previous owners samsung account.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure you have a Samsung phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all fairness for this review, the problem was with my phone. It did not work with it as it only works with Samsung phones. Too bad, it would be nice to have this tracking device for my luggage, keys, and wallet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jeff, thank you for sharing your experience with your Samsung Galaxy SmartTag2. We do our best to provide as much information online to help our customers choose the best device to help them meet their needs on a daily basis. You can always reach out to us if you have any questions about a device to help make the best choice for you as well. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Wrong app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, ok. Can find my misplaced keys now with sound finder. Negative for me is app should of been put into Galaxy wearable app, not smart things app. 4 stars Got it on DOTD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tracker ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of tracking my cat and backpack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the features it has! It has live tracking and it can find your phone and other stuff as well. Finally I don't have to call my phone when it is lost!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Samsung - Galaxy SmartTag2 - Black and White

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came brand new, but it didn't even work properly. I was at the airport by luggage claim, and the device never connected, so i had to manually get my luggage's myself. now i cannot return the product after 30 days.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Klknunez! It's great to hear from you. We see that you reached out to share your experience with the Galaxy SmartTag2. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. If the SmartTag is frozen and unresponsive, you can reset the SmartTag. First, remove the battery by opening the battery cover groove. After pressing and releasing the button once, insert the battery while pressing the button again and hold it for 5 seconds until the SmartTag makes a sound. GPS signals may be obstructed in some locations, such as indoors. Set the mobile device connected to the SmartTag to use Wi-Fi or a mobile network to find the current location in these situations. If this persists, please reach out to us at Support for additional assistance. -Kelvin Samsung

  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but i may need an updated version of the same product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best smsung tracker ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker is amazing it notifies you when left behind and you can even track it when you lost. You can set it to lost mode and no one else can set it up. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value for all Android users

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value to have the tag come integrated in its own holder for about half what the other guy charges! Excellent Value for all Android users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value to have the tag come integrated in its own holder for about half what the other guy charges! Excellent Value for all Android users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it before it worked perfectly battery died now a pack of 4 is gonna help us track our stuff on our trip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Location On

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to tack my luggage when traveling!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase overall!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 Samsung tags. However, I haven't had the opportunity to use them yet. Nevertheless, when trying to pair them with my phone, it was not an easy task, especially for the first unit. The 2nd unit was much easier to connect and set up for use.

    I would recommend this to a friend