Customer Ratings & Reviews
- Model:
- EI-T5600KWEGUS
- SKU:
- 6564051
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Galaxy SmartTag2's ease of use, overall performance, and tracking capabilities. Many appreciate its battery life, simple setup, and range, while others like its size and design. However, a few customers have reported experiencing connectivity issues.
This summary was generated by AI based on customer reviews.
Do not get open box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon receiving an excellent condition box, the tag was locked to another account. Best Buy has no knoweldge and no system to checks for locked items. Just get new.
I would recommend this to a friend- Cons mentioned:Connectivity
Gps
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would not connect to my phone. I took it back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Mamabear, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy SmartTag2. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy SmartTag2 is compatible with Galaxy devices that have Android 11.0 or higher/ ultra-wideband (UWB) enabled Galaxy smartphones like the Galaxy Note20 Ultra, S21+ and Ultra, S22+ and Ultra, S23+ and Ultra, Z Fold2 and up. Without having more information available and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
Not the best tracker
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App glitches. It doesnt refresh, when it does, itll say its right next to you and its not. Not a reliable tracker and i have a aamsung too
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dillonb, thank you for sharing your sentiments with us about using your Samsung Galaxy SmartTag2. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy SmartTag2 keeps freezing or slowing down, remove the battery and reinsert it. If needed, you can also reset your SmartTag2. Here's how: 1. Insert the ejection pin supplied with the product or a clip into the battery tray hole and pull out the battery tray gently from the battery tray slot. 2. After pressing and releasing the button once, insert the battery tray into the battery tray slot while pressing the button again. 3. Hold the button for more than 7 seconds until the product makes a sound. If the battery has not been properly recognized, the product will make a sound immediately after inserting the battery. If this happens, try the method again. Please ensure the SmartTag2 is properly connected to your phone's network and that the SmartThings app is up to date. Also try clearing the SmartThings app's cache and data, or even uninstalling and reinstalling the app. If you have any questions or if you would like any further assistance afterward, please feel free to contact Support at your earliest convenience. Thank you for choosing Samsung! - Debra
Don't waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't uodate location. It's not worth the money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Faith, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy SmartTag2. If you have lost something and your Galaxy SmartTag2 is attached to it, you can switch on Search Nearby and get guided instructions to your item's location via Compass View. If you still don't see it, just ring your Galaxy SmartTag2 to have it send out an audible signal. With its intuitive tracking experience, you now have a way to keep track of things you love right in the palm of your hand. Without having more information available and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support if you would like any additional assistance. Thank you for being a staunch Samsung customer. - Debra
Cant track well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay. Tracking is not that great. It doesnt show exact location.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing your feedback on the Galaxy SmartTag2, Praveen. The SmartThings Tracker utilizes GPS and LTE technology, allowing it to be tracked anywhere with cellular connection coverage. When the tracker's location is being reported in the SmartThings app, a circle will appear around the estimated area. While there may be slight variations in the estimated location, this circle provides an accurate approximation of its current position. Since the SmartThings Tracker relies on cellular LTE data to send its location to the SmartThings Cloud, its estimated location can vary based on the signal strength in the area. For instance, if the tracker is located in a densely populated area during peak hours, the cellular signal might be weaker. Consequently, depending on both signal strength and network traffic, it may take anywhere from several seconds to several minutes for location updates to appear in the SmartThings app. If you continue to experience this, please be sure to reach out to us at Support for additional assistance. -Kelvin
My wore purchase ever made
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After receding it and following the instructions every step of the way it didn’t work for us. No email verification sent to my email once signed up, my husband and I followed the same steps as instructed and nothing worked. I threw away the box it came in with to return it to the store and have my full refund the same day but no box no refund unfortunately. So sad I lost a few bucks
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jessmaricaril, thank you for your feedback on your Samsung Galaxy SmartTag2. We would be happy to assist you with the setup of your device and ensure you can enjoy the full functionality. Please, reach out to the Samsung Support Team at your convenience for assistance with setup. Thank you for being a Samsung customer. -Elizabeth
Smart Tag 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item did not work because when trying to initialize, it appears somebody else had initialize it already
No, I would not recommend this to a friendDo not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions with it. Search google to find a manual and complicated instructions. Then did not work. Returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Supporter, we appreciate you sharing your thoughts with us about your Samsung Galaxy SmartTag2. We completely understand how frustrating it can be to have a tracker that is not functioning as intended. Please, reach out to the Samsung Support Team with any questions and assistance in getting this device up and running. Thank you for being a Samsung customer. -Elizabeth
Maybe it's just me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty good to locare my keys and even.rings my phone when it's misplaced. Doesn't seem to have much range
I would recommend this to a friendbad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.order brand new item but receieved open box "used" item
No, I would not recommend this to a friendNothing better! Absolutely Necessary!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Find it now, precisely! Reverse find (the phone your Smarttag 2 is connected to!!!! Amazing!!! And control other devices, send a notification to someone else and more (after you set it up to do so)!!! No other SUBSCRIPTION FREE tracking device can compare or compete-PERIOD!!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Very satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great air tag. Works well to find your luggage. Smarthings App is already on your Samsung phone.
I would recommend this to a friend - Pros mentioned:Setup
Beep beep - "oh theres my keys"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says. Easy to setup. Loud and clear when using the app to find. The car keys will never disappear again!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Air tag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for luggage tracking when traveling. Thanks
I would recommend this to a friend - Pros mentioned:Overall performance
Great to keep track of pets
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tracker has been very effective at tracking my horse, Billy Bob, who loves to travel across the Amazon rainforest by himself looking for the best tropical fruits. Next year he plans to take a backpacking trip across Europe to find the best wheat based beverages.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung galaxy tag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product, easy-to-use, beautiful design
I would recommend this to a friend Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has pretty much perfected the 2nd Gen Smarttag. Its overall design is much better, and the location tracking is super accurate thanks to the UWB technology. The ability to double press the button on the tag to find your Galaxy smartphone is genuis and very convenient.
I would recommend this to a friend- Pros mentioned:Setup
Tracking made Easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work as advertised,they do the job i need them to do. I can track my things that need to be tracked. E/Z set-up.
I would recommend this to a friend - Pros mentioned:Ease of use
Galaxy Smartag2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Smartag2 to track my luggage while traveling but found out while testing it that it only covers a short distance otherwise a great choice for tracking miss place keys and other items. Easy to configure and use. I would not recommend this item for tracking luggages.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Perfect to track animals!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently used this on my dog's crate while traveling overseas. It worked perfectly to track her movement through the airports as we made our way. I love this little thing. Easy to set up and use as well.
I would recommend this to a friend