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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 872 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy Tab A9+ 11" 256GB - Wi-Fi's large screen size, fast performance, and long battery life as significant advantages. Many appreciate its ample storage and ease of use. However, some users have reported issues with slow charging speeds and less-than-stellar camera quality. A few also mentioned challenges with touchscreen responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 872 reviews
  • Rated 5 out of 5 stars

    Samsung Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for money and I loved it. Also good for kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product My child is happy with his new tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tablet I ever owned. I am never disappointed with Samsung products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a non tech person, the tablet is quite handy and efficient.And would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for in a tablet. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Take it everywhere. Love the viewing screen and clarity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good tablet. For simple use it's fine. Only down part is that it takes more than 5 hours to fully charge (on fast charging). Yes, you read that right. It will go blank randomly. Happened on the first day it was used. And has happened a couple times in less than a month.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Gracie, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. If you have questions for us afterward or if you would like further assistance, do not hesitate to reach out to Support. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Touch screen freezes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet works just like my old Galaxy tablet except for one major thing. Once or twice a week screen freezes and touch screen has no reaction. The only thing you can do is do a hard reboot to correct it. I have read about similar reviews on the forum but had hoped it wouldn't happen to me. You would think Samsung would have a fix for this problem since it appears to be a global issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Scott, thanks for reaching out about your experience using the Samsung Galaxy Tab A9+. We appreciate your candor as we continue to improve our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you've described to be experiencing with your tablet. Feel free to contact Support afterward if you would like additional assistance. Thanks for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great and Norton is plus for security while travelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very pleased with this. I mostly use for shopping, browsing and Facebook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall decent tablet, great if you have a Samsung phone. Touch sensitivity isn't the best but only complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung galaxy tab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries could last longer than 4 hr. The display is great. Wifi card in side needs to be stronger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet! I think my 4yr old daughter face is gonna light up when I hand it to her for Christmas!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Off to the repair shop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was deliver 10 Oct and failed 1 Nov. That's just outside the return window for Best Buy (But not for Amazon). The screen locked up. There is one corrective action which is to reboot. If that don't work, it's off to the repair shop. Print a label, buy a box, go to the UPS store, wait for 7 days to determine if the device is at fault. The data is all lost. My recommendation is find a different brand and buy it from a different company. Hours of work lost on a faulty device.....

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Michele, thanks for taking the time to review your Samsung Galaxy Tab A9+. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your device. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Tablet is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tablet for light use but there is no official stylus for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size however reaction time is slow. Enjoy the overall use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tablet. I was surprised and disappointed it did not have fingerprint recognition.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't get the item delivered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was being shipped to my house and I should receive in 2 days. Not delivered. Called customer support and was assured it would be delivered. Not delivered. Called customer service was told it would be delivered in 24 to 48 hours. Still waiting. I would not recommend having anything shipped to your house. They have my money!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Doc24crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks battery like crazy even in battery saver mode

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Looks really nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift not sure. I'll be back for a more honest review.

    I would recommend this to a friend