Customer Ratings & Reviews
- Model:
- SM-X210NZAIXAR
- SKU:
- 6585404
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Galaxy Tab A9+ 11" 256GB - Wi-Fi's large screen size, fast performance, and long battery life as significant advantages. Many appreciate its ample storage and ease of use. However, some users have reported issues with slow charging speeds and less-than-stellar camera quality. A few also mentioned challenges with touchscreen responsiveness.
This summary was generated by AI based on customer reviews.
Galaxy Tab A9+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the tablet. Just had hard time setting it up
I would recommend this to a friendWorked for a while.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had several tablets but this one has only lasted 6 mths. It's dead and I can't get it to start.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there NatalieP, thanks for taking the time to review your Samsung Galaxy Tab A9+. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet will not power on or off" to help resolve what you may be experiencing with your tablet. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
Thank you for being a loyal Samsung customer. - Debra
Tablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced for a previous tablet. Does exactly what I nee.
I would recommend this to a friendSamsung Tab A9 review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Main complaint is the lack of true color in the images.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Satisfied, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your tablet, however, we need more details regarding what may be occurring before we can properly do so. If you would like any further assistance with troubleshooting your device, feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
RIP Samsung Galaxy Tab A9+11
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the Tablet did work the battery went extremely fast compared to my Apple iPad. Now the Samsung won't charge. Took about an hour to get it up to 1% and it turned on. Then it died again....RIP. I will not buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day BobL, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Tab A9+. We value your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX. There are a couple of things that may be causing the problem. For example, you may simply need to replace a worn out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra
No stylus works with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No stylus works with it. If someone wants to use a stylus, I wouldn't recommend buying it. I tried a few styluses from Amazon, but I had to return them all due to their ineffectiveness.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Sajol64, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. The Galaxy Tab A9+ is not compatible with the Galaxy S Pen. Our Galaxy S Series tablets might be a better option for you, if you would like to utilize the S Pen with your device. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Returned to seller by fedex..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got my item. Item was returned to seller by fedex. There are so many restrictions on packages which is highly unnecessary. Then these seller dont even protect the device. They ship it in this place envelope that gets slung around. Best buy has gone down tremendously!!! I wouldnt reccomend best buy for anything. You also dont get top $ for trade ins. They are a rip offf
No, I would not recommend this to a friendDefective screen out of box (flashing black spot).
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective screen out of the box ruined my experience with this tablet right away so I did not get to use it enough to form a proper opinion. Mine had an extremely distracting black flashing spot in corner by battery icon. If I get a proper working replacement I will update stars or re-review it if possible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey TerryBreeden, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you may be experiencing with your tablet. If you have any questions or if you would like any further assistance afterward, feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra
SIM CARD requirement not included
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I rec'd this tablet and started to set up, it said I had to get a sim card for it that wasn't included.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha TinaC, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback; we are committed to constant innovation as we strive to improve the design and functionality of our product line. The advertised Galaxy Tab A9+ is a Wi-Fi enabled device that lacks the cellular connectivity needed in order to require a SIM card. Without having more information available and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer.
Lost package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My package never arrived, I was trying to reach you by email and call and no one listened to me.
No, I would not recommend this to a friend- Cons mentioned:Charging
Stopped working in a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay but it suddenly stopped charging and opening up in a months time :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Allanis, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For instance, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your tablet. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Disappointed Samsung Lover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a couple of months and now it won't power on no matter I try!
No, I would not recommend this to a friendTablet died in less than 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tablet would not turn on. Neither Best Buy nor Samsung are offering ro repair or replace a system that failed in less than 30 days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JeffR, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Check out, "Samsung phone or tablet will not power on or off" to help resolve what you've described to be experiencing with your new tablet. Feel free to reach out to Support if you have ay questions or if you would like any further assistance after reviewing the resource shared if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
Samsung Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working fine. Fast delivery and in good condition. Easy to setup and begin using.
I would recommend this to a friendHad to pay the Geek Squad $$$ to open the pad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to drive into the city of Jackson to pay the Geek Squad $40.00 to unlock it after setting it up. It wouldn't recognize the password. The technician said it was a "glitch".
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Terence, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Unable to unlock Galaxy phone or tablet's screen" to help resolve what you may be experiencing with your tablet. If you would like any further assistance afterward, please do not hesitate to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Refund payment
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My payment is not received yet . Very worst experience.
No, I would not recommend this to a friendNot working properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to be sent back to manufacturer. Best buy had none and no more coming in. I was not happy with the whole ordeal. Still waiting for a new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there DonaldL, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Dont buy from Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd love to review the product quality, but it was delivered to the wrong address. Best Buy and Roadie couldn't help locate it. Best Buy promised a replacement for pickup, but details never came through, and every time I contacted support, the story kept changing.
No, I would not recommend this to a friendDud tablet
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not under any circumstances but this tablet. Suddenly doesn't work after not using for a week. Won't charge and boot up,looking up online they have same problems. Better off get an ipad, why did I take a chance on this on LOL
No, I would not recommend this to a friendWorst customer service ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dead after 1 usage. Worst customer service ever at BestBuy Unacceptable
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations MJan, thanks for taking the opportunity to review your Samsung Galaxy Tab A9+. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your phone or tablet is not holding a charge or if it turns on for just a few minutes before powering off, your battery is likely the cause of the problem. You can check the device's internal or external battery, as well as the Liquid Damage indicator. Please take a moment to check out, "Galaxy phone or tablet is not staying on or charging" to help resolve what you have described to be experiencing with your tablet. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra