Customer Ratings & Reviews
- Model:
- SM-X210NZAIXAR
- SKU:
- 6585404
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the Galaxy Tab A9+ 11" for its overall performance, convenient screen size, battery life, ease of use, ample storage capacity, and speed. However, some customers have noted concerns regarding charging. Additionally, a few customers mentioned the weight and camera quality as potential drawbacks.
This summary was generated by AI based on customer reviews.
Galaxy Tab A9+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the tablet. Just had hard time setting it up
I would recommend this to a friendTablet buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You offered a lower price 1 week later. I shouldn't have to return my item to get a better price. Ridiculous.
I would recommend this to a friendTablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced for a previous tablet. Does exactly what I nee.
I would recommend this to a friendNope, not great for some streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. When using the downloaded videos on Paramount app, the video was glitchy. It wirked fine with other streaming apps and if it was connected to wifi. But if wifi is off, majir issues. Just nit something i wanted to deal with. Sadly, had to go with Ipad
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Steve, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Tab A9+. Glitchy, stuttering, or slow video playback on your Galaxy Tab A9+ when watching downloaded content can be resolved by clearing your app caches, ensuring adequate storage space, and/or updating to the latest firmware, which includes performance fixes for and lag you may be experiencing. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
- Cons mentioned:Touchscreen responsiveness
Touchscreen issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The touchscreen did not respond to touch out of the box. Returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy GHorv, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy device's touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn't working properly. However, there are some simple ways to get the touchscreen working again when it's frozen or unresponsive. Please take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you have described to be experiencing with your touchscreen. Let us know if you have any questions afterward or if you would like any further assistance by contacting Support. Thank you for being a devoted Samsung customer. - Debra
Worked for a while.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had several tablets but this one has only lasted 6 mths. It's dead and I can't get it to start.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there NatalieP, thanks for taking the time to review your Samsung Galaxy Tab A9+. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet will not power on or off" to help resolve what you may be experiencing with your tablet. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
Thank you for being a loyal Samsung customer. - Debra
Can't get the item delivered
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was being shipped to my house and I should receive in 2 days. Not delivered. Called customer support and was assured it would be delivered. Not delivered. Called customer service was told it would be delivered in 24 to 48 hours. Still waiting. I would not recommend having anything shipped to your house. They have my money!
No, I would not recommend this to a friendNo charger!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really? Why would a product that requires charging not include a charger? It is incredibly slow to charge and the battery drains quickly. Not a huge fan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day SherLoch, thanks for taking the time to share your experience using the Samsung Galaxy Tab A9+. We appreciate your feedback. The Galaxy Tab A9+ box includes: the Galaxy Tab A9+ Tablet, Data Cable, Quick Start Guide. Wall chargers and/or adapters are sold separately. Feel free to check out, "Wall chargers and charging your Galaxy phone or tablet: to help resolve what you may be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thanks for choosing Samsung! - Debra
Samsung Tab A9 review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Main complaint is the lack of true color in the images.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Satisfied, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your tablet, however, we need more details regarding what may be occurring before we can properly do so. If you would like any further assistance with troubleshooting your device, feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
- Cons mentioned:Touchscreen responsiveness
No stylus works with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No stylus works with it. If someone wants to use a stylus, I wouldn't recommend buying it. I tried a few styluses from Amazon, but I had to return them all due to their ineffectiveness.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Sajol64, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. The Galaxy Tab A9+ is not compatible with the Galaxy S Pen. Our Galaxy S Series tablets might be a better option for you, if you would like to utilize the S Pen with your device. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Defective screen out of box (flashing black spot).
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective screen out of the box ruined my experience with this tablet right away so I did not get to use it enough to form a proper opinion. Mine had an extremely distracting black flashing spot in corner by battery icon. If I get a proper working replacement I will update stars or re-review it if possible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey TerryBreeden, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you may be experiencing with your tablet. If you have any questions or if you would like any further assistance afterward, feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra
RIP Samsung Galaxy Tab A9+11
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the Tablet did work the battery went extremely fast compared to my Apple iPad. Now the Samsung won't charge. Took about an hour to get it up to 1% and it turned on. Then it died again....RIP. I will not buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day BobL, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Tab A9+. We value your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX. There are a couple of things that may be causing the problem. For example, you may simply need to replace a worn out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra
SIM CARD requirement not included
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I rec'd this tablet and started to set up, it said I had to get a sim card for it that wasn't included.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha TinaC, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback; we are committed to constant innovation as we strive to improve the design and functionality of our product line. The advertised Galaxy Tab A9+ is a Wi-Fi enabled device that lacks the cellular connectivity needed in order to require a SIM card. Without having more information available and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer.
DON'T WASTE YOUR MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tablet mid November. Loved it! Unfortunately, I have used it maybe 8 times over th past 2 months. Now it won't charge or turn on. Steer clear and save the hassle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Branbran, thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Tab A9+. Your constructive feedback allows us to make improvements on our devices. If your Galaxy tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX. There are a couple of things that may be causing the problem. For example, you may simply need to replace a worn out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you've described to be experiencing with your tablet. Reach out to Support afterward if you would like further assistance. Thank you for being a loyal Samsung customer. - Debra
Will not charge properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! I bought this for my husband as a Christmas gift. From day one it wasn't charging right for some reason. Now he has to position it a certain way in order to attempt to charge it. So disappointed in Samsung at this point. Buyer beware.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations DeannaK, thanks for taking the opportunity to review your Samsung Galaxy Tab A9+. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your tablet. If you would like any assistance afterward, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
Returned to seller by fedex..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got my item. Item was returned to seller by fedex. There are so many restrictions on packages which is highly unnecessary. Then these seller dont even protect the device. They ship it in this place envelope that gets slung around. Best buy has gone down tremendously!!! I wouldnt reccomend best buy for anything. You also dont get top $ for trade ins. They are a rip offf
No, I would not recommend this to a friendTablet died in less than 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tablet would not turn on. Neither Best Buy nor Samsung are offering ro repair or replace a system that failed in less than 30 days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JeffR, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Check out, "Samsung phone or tablet will not power on or off" to help resolve what you've described to be experiencing with your new tablet. Feel free to reach out to Support if you have ay questions or if you would like any further assistance after reviewing the resource shared if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
Disappointed Samsung Lover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a couple of months and now it won't power on no matter I try!
No, I would not recommend this to a friendLost package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My package never arrived, I was trying to reach you by email and call and no one listened to me.
No, I would not recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it. Just wasnt what I was expecting from a Samsung.
No, I would not recommend this to a friend