Customer Ratings & Reviews

Greetings Terence, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Unable to unlock Galaxy phone or tablet's screen" to help resolve what you may be experiencing with your tablet. If you would like any further assistance afterward, please do not hesitate to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra

Hey there DonaldL, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra

Hey Allanis, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For instance, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your tablet. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra

Salutations MJan, thanks for taking the opportunity to review your Samsung Galaxy Tab A9+. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your phone or tablet is not holding a charge or if it turns on for just a few minutes before powering off, your battery is likely the cause of the problem. You can check the device's internal or external battery, as well as the Liquid Damage indicator. Please take a moment to check out, "Galaxy phone or tablet is not staying on or charging" to help resolve what you have described to be experiencing with your tablet. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra

Salutations, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. You can protect your data on an optional microSD card. We would be more than happy to assist you with you may be experiencing, however, we need more details than we currently have available before we can do so. Please feel free to reach out to BestBuy support: (1-888-BEST-BUY) (1-888-237-8289) for further assistance or reach out to Support for troubleshooting assistance. Thank you for being a faithful Samsung customer. - Debra