Customer Ratings & Reviews

Greetings NicoleH, thanks for taking the time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Tab A9+ utilizes on-screen navigation buttons or swipe gestures at the bottom of the screen, not a physical button, with the Home button being the center icon to return to the home screen. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra

Howdy Gracie, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. If you have questions for us afterward or if you would like further assistance, do not hesitate to reach out to Support. Thank you for being a devoted Samsung customer. - Debra

Hello there KarenP, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. Check out, "Transfer content with Samsung Smart Switch" to help resolve what you may be experiencing with your content. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a valued Samsung customer. - Debra

Howdy Papa2, thanks for reaching out to share your experience using the Samsung Galaxy Tab A9+. We appreciate your feedback as we improve the performance and functionality of our product line. Please take a moment to check out, "Add, restrict, remove, or switch users on your Galaxy tablet" to help resolve what you have described to be experiencing. Feel free to contact Support afterward if you have any questions or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra

Hey JayZ, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. Let us know if you would like any further assistance afterward by contacting Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra

Hi there AmberA, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you've described to be experiencing with your battery life. Let us know after if you would like any further assistance by contacting Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra

Salutations LoisS, thanks for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please check out, "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you've described to be experiencing with your connectivity. If you would like any further assistance afterward, please feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra

Hello Josie, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Tab A9+. We appreciate your candor as your feedback helps us improve our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have some free time, please take a moment to check out, "Battery Life- Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Apps are draining battery on Galaxy phone or tablet" for some helpful tips to help you optimize the life of your Galaxy battery. Please do not hesitate to reach out to Support if you would like any further assistance afterward. Thank you for being a treasured Samsung customer. - Debra

Howdy Anon , thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Tab A+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Tab A9+ battery is not performing as expected, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

Howdy EmilyF, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to conduct some quick troubleshooting steps on your device to help resolve what you have described to be experiencing with your tablet. Feel free to reach out to Support if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra