Customer Ratings & Reviews
- Model:
- SM-X210NZAIXAR
- SKU:
- 6585404
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the Galaxy Tab A9+ 11" for its overall performance, convenient screen size, battery life, ease of use, ample storage capacity, and speed. However, some customers have noted concerns regarding charging. Additionally, a few customers mentioned the weight and camera quality as potential drawbacks.
This summary was generated by AI based on customer reviews.
Bad Samsung tablet. No interest in a sweepstake.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a replacement tablet because my Google Pixel tablet fell apart on me, without much help at all from Google. None, in fact. Now I find that the Samsung tablet that I got from Best Buy is practically worthless also. I think it is possibly an older version that has not been kept up to date and I'm not able to get into that tablet to do this servicing. I'd already planned to go by Best Buy and talk to them about this, waiting till after the holiday season and other interferences. Thank you. But that's why I had to downrate the choice with only one star.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JohnH, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Tab A9+. Your candor allows us to make improvements with the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love to be able to assist you with whatever you may be experiencing with your tablet nut we need more details regarding what may be occurring before we can properly do so. Please feel free to reach out to Support at your leisure if you would like further assistance. Thank you for being a faithful Samsung customer. - Debra
Doc24crew
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks battery like crazy even in battery saver mode
No, I would not recommend this to a friend- Pros mentioned:Overall performance
No means no, Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works great. Excellent quality for the price. However, the incessant harassment for over 30 days after the purchase to leave a review, is a bit ridiculous.
I would recommend this to a friend Galaxy Tab A9+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the tablet. Just had hard time setting it up
I would recommend this to a friendTablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced for a previous tablet. Does exactly what I nee.
I would recommend this to a friendUnacceptable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made this purchase 3 weeks ago and I still haven't received my package. I have tried contacting customer service and they have told me they cannot do anything about my package until it's "delivered" if I ever get it since the carrier they work with has already picked it up from their facility. I paid over $230 for this and the only reason I bought it was because it was supposed to get shipped and delivered the next day. I would've understood if I had to wait like a week but waiting 3 weeks is absurd. I would recommend changing carriers.
No, I would not recommend this to a friendCouldn't support basic useage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime I downloadded an app and tried to use it it would freeze and kick me out. The power behind the tablet was greatly lacking for the price and what to expect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Michaela, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Please take a moment to review, "App is crashing or not working on Samsung phone or tablet" to help resolve what you've described to be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being an unwavering Samsung customer. - Debra
Worked for a while.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had several tablets but this one has only lasted 6 mths. It's dead and I can't get it to start.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there NatalieP, thanks for taking the time to review your Samsung Galaxy Tab A9+. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet will not power on or off" to help resolve what you may be experiencing with your tablet. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
Thank you for being a loyal Samsung customer. - Debra
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google calendar app is not picking up events recently added from phone. Elsewhere the calendar is fine.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations LisaE, thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. If your Galaxy Tab A9+ isn't syncing your Google Calendar correctly, please check your tablet's account settings to ensure "Auto sync data" and "Calendar sync" are enabled for your Google account. Then, manually trigger a sync via the account settings or the Calendar app. If you're still unable to sync your calendar, please clear the cache/data for the Calendar app and/or reinstall the Google Calendar app to reset the sync. If you have any questions for us or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra
Samsung Tab A9 review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Main complaint is the lack of true color in the images.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Satisfied, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your tablet, however, we need more details regarding what may be occurring before we can properly do so. If you would like any further assistance with troubleshooting your device, feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
Tablet buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You offered a lower price 1 week later. I shouldn't have to return my item to get a better price. Ridiculous.
I would recommend this to a friendNo charger!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really? Why would a product that requires charging not include a charger? It is incredibly slow to charge and the battery drains quickly. Not a huge fan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day SherLoch, thanks for taking the time to share your experience using the Samsung Galaxy Tab A9+. We appreciate your feedback. The Galaxy Tab A9+ box includes: the Galaxy Tab A9+ Tablet, Data Cable, Quick Start Guide. Wall chargers and/or adapters are sold separately. Feel free to check out, "Wall chargers and charging your Galaxy phone or tablet: to help resolve what you may be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thanks for choosing Samsung! - Debra
- Cons mentioned:Touchscreen responsiveness
Touchscreen issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The touchscreen did not respond to touch out of the box. Returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy GHorv, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy device's touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn't working properly. However, there are some simple ways to get the touchscreen working again when it's frozen or unresponsive. Please take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you have described to be experiencing with your touchscreen. Let us know if you have any questions afterward or if you would like any further assistance by contacting Support. Thank you for being a devoted Samsung customer. - Debra
Locked Device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the Tab Locked by the old owner + it had a dead pixel, so it's not an excellent condition.
No, I would not recommend this to a friend- Cons mentioned:Touchscreen responsiveness
No stylus works with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No stylus works with it. If someone wants to use a stylus, I wouldn't recommend buying it. I tried a few styluses from Amazon, but I had to return them all due to their ineffectiveness.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Sajol64, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. The Galaxy Tab A9+ is not compatible with the Galaxy S Pen. Our Galaxy S Series tablets might be a better option for you, if you would like to utilize the S Pen with your device. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Defective screen out of box (flashing black spot).
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective screen out of the box ruined my experience with this tablet right away so I did not get to use it enough to form a proper opinion. Mine had an extremely distracting black flashing spot in corner by battery icon. If I get a proper working replacement I will update stars or re-review it if possible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey TerryBreeden, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you may be experiencing with your tablet. If you have any questions or if you would like any further assistance afterward, feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra
Nope, not great for some streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. When using the downloaded videos on Paramount app, the video was glitchy. It wirked fine with other streaming apps and if it was connected to wifi. But if wifi is off, majir issues. Just nit something i wanted to deal with. Sadly, had to go with Ipad
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Steve, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Tab A9+. Glitchy, stuttering, or slow video playback on your Galaxy Tab A9+ when watching downloaded content can be resolved by clearing your app caches, ensuring adequate storage space, and/or updating to the latest firmware, which includes performance fixes for and lag you may be experiencing. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
SIM CARD requirement not included
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I rec'd this tablet and started to set up, it said I had to get a sim card for it that wasn't included.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha TinaC, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback; we are committed to constant innovation as we strive to improve the design and functionality of our product line. The advertised Galaxy Tab A9+ is a Wi-Fi enabled device that lacks the cellular connectivity needed in order to require a SIM card. Without having more information available and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer.
Can't get the item delivered
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was being shipped to my house and I should receive in 2 days. Not delivered. Called customer support and was assured it would be delivered. Not delivered. Called customer service was told it would be delivered in 24 to 48 hours. Still waiting. I would not recommend having anything shipped to your house. They have my money!
No, I would not recommend this to a friendWill not charge properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! I bought this for my husband as a Christmas gift. From day one it wasn't charging right for some reason. Now he has to position it a certain way in order to attempt to charge it. So disappointed in Samsung at this point. Buyer beware.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations DeannaK, thanks for taking the opportunity to review your Samsung Galaxy Tab A9+. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your tablet. If you would like any assistance afterward, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra