Customer Ratings & Reviews
- Model:
- SM-X210NZAIXAR
- SKU:
- 6585404
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the Galaxy Tab A9+ 11" for its overall performance, convenient screen size, battery life, ease of use, ample storage capacity, and speed. However, some customers have noted concerns regarding charging. Additionally, a few customers mentioned the weight and camera quality as potential drawbacks.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the size however reaction time is slow. Enjoy the overall use
I would recommend this to a friendTablet is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tablet for light use but there is no official stylus for it
I would recommend this to a friendSamsung made it stink
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the abity to use Samsung dex for productivity which worked fine until I installed the lastest OS update where Samsung basically made it unusable. Wound up returning this and getting the Lenovo Chromebook duet instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Trekwars, thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Tab A9+. We appreciate your sentiments as we continue to improve the functionality and performance of our product line. Software updates are like oil changes and tune-ups for your phone or tablet, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support. Thank you for being a faithful Samsung customer. - Debra
The tablet works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like that they no longer have the home button at the bottom
I would recommend this to a friendBrand response from Samsung
Posted .Greetings NicoleH, thanks for taking the time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Tab A9+ utilizes on-screen navigation buttons or swipe gestures at the bottom of the screen, not a physical button, with the Home button being the center icon to return to the home screen. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Charging port malfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging port has stopped working properly with in a couple weeks of using it. Taking to best buy to try and get replacement
I would recommend this to a friendBrand response from Samsung
Posted .Howdy EmilyF, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to conduct some quick troubleshooting steps on your device to help resolve what you have described to be experiencing with your tablet. Feel free to reach out to Support if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
Samsung Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet does not stay connected to the internet. Haven't been able to figure out why.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations LoisS, thanks for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please check out, "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you've described to be experiencing with your connectivity. If you would like any further assistance afterward, please feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra
Transfer issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble transferring apps from my phone to the tablet.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there KarenP, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. Check out, "Transfer content with Samsung Smart Switch" to help resolve what you may be experiencing with your content. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
It's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok for basic tablet but slow not too notch good for videos
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey JayZ, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. Let us know if you would like any further assistance afterward by contacting Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra
Looks really nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift not sure. I'll be back for a more honest review.
I would recommend this to a friendPoor battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charge doesn't hold more than a day and we don't use it a lot
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there AmberA, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you've described to be experiencing with your battery life. Let us know after if you would like any further assistance by contacting Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Doc24crew
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks battery like crazy even in battery saver mode
No, I would not recommend this to a friendNOT GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item not good battery not so good. Tablet not good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Josie, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Tab A9+. We appreciate your candor as your feedback helps us improve our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have some free time, please take a moment to check out, "Battery Life- Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Apps are draining battery on Galaxy phone or tablet" for some helpful tips to help you optimize the life of your Galaxy battery. Please do not hesitate to reach out to Support if you would like any further assistance afterward. Thank you for being a treasured Samsung customer. - Debra
Galaxy Tab A9+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the tablet. Just had hard time setting it up
I would recommend this to a friendBattery life is bad.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old tablet battery after 5 years lasts longer than this tablet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Anon , thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Tab A+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Tab A9+ battery is not performing as expected, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Tablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced for a previous tablet. Does exactly what I nee.
I would recommend this to a friend- Pros mentioned:Overall performance
No means no, Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works great. Excellent quality for the price. However, the incessant harassment for over 30 days after the purchase to leave a review, is a bit ridiculous.
I would recommend this to a friend Bad Samsung tablet. No interest in a sweepstake.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a replacement tablet because my Google Pixel tablet fell apart on me, without much help at all from Google. None, in fact. Now I find that the Samsung tablet that I got from Best Buy is practically worthless also. I think it is possibly an older version that has not been kept up to date and I'm not able to get into that tablet to do this servicing. I'd already planned to go by Best Buy and talk to them about this, waiting till after the holiday season and other interferences. Thank you. But that's why I had to downrate the choice with only one star.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JohnH, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Tab A9+. Your candor allows us to make improvements with the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love to be able to assist you with whatever you may be experiencing with your tablet nut we need more details regarding what may be occurring before we can properly do so. Please feel free to reach out to Support at your leisure if you would like further assistance. Thank you for being a faithful Samsung customer. - Debra
Unacceptable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made this purchase 3 weeks ago and I still haven't received my package. I have tried contacting customer service and they have told me they cannot do anything about my package until it's "delivered" if I ever get it since the carrier they work with has already picked it up from their facility. I paid over $230 for this and the only reason I bought it was because it was supposed to get shipped and delivered the next day. I would've understood if I had to wait like a week but waiting 3 weeks is absurd. I would recommend changing carriers.
No, I would not recommend this to a friendWorked for a while.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had several tablets but this one has only lasted 6 mths. It's dead and I can't get it to start.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there NatalieP, thanks for taking the time to review your Samsung Galaxy Tab A9+. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet will not power on or off" to help resolve what you may be experiencing with your tablet. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
Thank you for being a loyal Samsung customer. - Debra
Couldn't support basic useage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime I downloadded an app and tried to use it it would freeze and kick me out. The power behind the tablet was greatly lacking for the price and what to expect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Michaela, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Please take a moment to review, "App is crashing or not working on Samsung phone or tablet" to help resolve what you've described to be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being an unwavering Samsung customer. - Debra