Customer Ratings & Reviews
- Model:
- SM-X210NZAIXAR
- SKU:
- 6585404
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the Galaxy Tab A9+ 11" for its overall performance, convenient screen size, battery life, ease of use, ample storage capacity, and speed. However, some customers have noted concerns regarding charging. Additionally, a few customers mentioned the weight and camera quality as potential drawbacks.
This summary was generated by AI based on customer reviews.
RIP Samsung Galaxy Tab A9+11
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the Tablet did work the battery went extremely fast compared to my Apple iPad. Now the Samsung won't charge. Took about an hour to get it up to 1% and it turned on. Then it died again....RIP. I will not buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day BobL, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Tab A9+. We value your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX. There are a couple of things that may be causing the problem. For example, you may simply need to replace a worn out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra
Returned to seller by fedex..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got my item. Item was returned to seller by fedex. There are so many restrictions on packages which is highly unnecessary. Then these seller dont even protect the device. They ship it in this place envelope that gets slung around. Best buy has gone down tremendously!!! I wouldnt reccomend best buy for anything. You also dont get top $ for trade ins. They are a rip offf
No, I would not recommend this to a friendDON'T WASTE YOUR MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tablet mid November. Loved it! Unfortunately, I have used it maybe 8 times over th past 2 months. Now it won't charge or turn on. Steer clear and save the hassle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Branbran, thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Tab A9+. Your constructive feedback allows us to make improvements on our devices. If your Galaxy tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX. There are a couple of things that may be causing the problem. For example, you may simply need to replace a worn out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you've described to be experiencing with your tablet. Reach out to Support afterward if you would like further assistance. Thank you for being a loyal Samsung customer. - Debra
Worst tablet ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terri le terrible slow and died quick I wish I can return it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations HendE, thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. Your constructive feedback allows us to make improvements on our devices. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you've described to be experiencing with your battery life. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
Tablet died in less than 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tablet would not turn on. Neither Best Buy nor Samsung are offering ro repair or replace a system that failed in less than 30 days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JeffR, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Check out, "Samsung phone or tablet will not power on or off" to help resolve what you've described to be experiencing with your new tablet. Feel free to reach out to Support if you have ay questions or if you would like any further assistance after reviewing the resource shared if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
Disappointed Samsung Lover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a couple of months and now it won't power on no matter I try!
No, I would not recommend this to a friendNot working properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to be sent back to manufacturer. Best buy had none and no more coming in. I was not happy with the whole ordeal. Still waiting for a new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there DonaldL, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Had to pay the Geek Squad $$$ to open the pad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to drive into the city of Jackson to pay the Geek Squad $40.00 to unlock it after setting it up. It wouldn't recognize the password. The technician said it was a "glitch".
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Terence, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Unable to unlock Galaxy phone or tablet's screen" to help resolve what you may be experiencing with your tablet. If you would like any further assistance afterward, please do not hesitate to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Dont buy from Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd love to review the product quality, but it was delivered to the wrong address. Best Buy and Roadie couldn't help locate it. Best Buy promised a replacement for pickup, but details never came through, and every time I contacted support, the story kept changing.
No, I would not recommend this to a friendDud tablet
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not under any circumstances but this tablet. Suddenly doesn't work after not using for a week. Won't charge and boot up,looking up online they have same problems. Better off get an ipad, why did I take a chance on this on LOL
No, I would not recommend this to a friendLost package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My package never arrived, I was trying to reach you by email and call and no one listened to me.
No, I would not recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it. Just wasnt what I was expecting from a Samsung.
No, I would not recommend this to a friendHaving trouble
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am having trouble because , I'm not able to use it
I would recommend this to a friendSamsung Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working fine. Fast delivery and in good condition. Easy to setup and begin using.
I would recommend this to a friendRefund payment
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My payment is not received yet . Very worst experience.
No, I would not recommend this to a friendStopped working in a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay but it suddenly stopped charging and opening up in a months time :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Allanis, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For instance, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your tablet. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Worst customer service ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dead after 1 usage. Worst customer service ever at BestBuy Unacceptable
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations MJan, thanks for taking the opportunity to review your Samsung Galaxy Tab A9+. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your phone or tablet is not holding a charge or if it turns on for just a few minutes before powering off, your battery is likely the cause of the problem. You can check the device's internal or external battery, as well as the Liquid Damage indicator. Please take a moment to check out, "Galaxy phone or tablet is not staying on or charging" to help resolve what you have described to be experiencing with your tablet. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra
Unable to use. No micro sd card included.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to reach Best Buy regarding purchasing card.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. You can protect your data on an optional microSD card. We would be more than happy to assist you with you may be experiencing, however, we need more details than we currently have available before we can do so. Please feel free to reach out to BestBuy support: (1-888-BEST-BUY) (1-888-237-8289) for further assistance or reach out to Support for troubleshooting assistance. Thank you for being a faithful Samsung customer. - Debra
- Pros mentioned:Overall performance, Screen size
Thank you for physically being around!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a awesome deal for suck a great product. This is not like the cheap ones you will find on Amazon. Sturdy, light, brilliant screen, and awesome performance.
I would recommend this to a friend - Pros mentioned:Screen size, Storage capacity
Good size & functionality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the larger (than my previous...) tablet size and the 256MB of internal storage. Mostly used for email & surfing the web. Have been very satisfied with the quality of Samsung tablets, Chromebooks, laptops, & cellphones for many years.
I would recommend this to a friend