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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 629 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Watch as stylish, easy to use, and available in a variety of colors. However, they express concerns about its battery life, with some describing it as atrocious.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 629 reviews
  • Rated 4 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch does a lot more than the Gears 2 very Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked beautiful, bright screen and receptive to touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this better than the Gear S2, great new color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and MORE! Good Job Samsung!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my gf and she really likes the watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not all of the features worked.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a watch that can do the basics and receive a phone call here and there, then this watch is perfect for you. However, if you are looking for something slightly less cheaper and more updated, I would look into the Samsung Galaxy Active 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life... lightweight and durable.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is that I bought it with the impression it was unlocked but it couldn't be activated by my carrier being that the only carrier that could is Tmobile and that's not my service provider and it was a gift thus my problem. Hope they fix the problem soon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pass on the 4g version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty watch. Bluetooth works great. But evidently its impossible to link the 4g to your phone because it's an unlocked device. AT&T says its incompatible with their number sync service. Best buy and several AT&T store workers tried their best but it's the carrier who wont allow it. SO...buy the bluetooth only model and save $100

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Tick Tock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung I always bought their product. But not knowing that not all companies can activate this watch. And you will only have to use Bluetooth. Some of the features I will never use I wish it was stuff I can use more.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ladyb313, thank you for sharing your experience. We value your feedback. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Galaxy Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batter life is not great. It always disconnects from the phone's bluetooth. I wish it did a better job of recording workout info. It only records half of the workout. Great Stylish still a good buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Watch band made for a child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch band was made for a child. Just got the watch and can't even wear it. For the price, they should had gave me 2 bands. The watch was very easy to operate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this watch without seeing out of the box. After I tried it I returned it because it was not what I expected. This was a returned item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice watch but it was to complicated for my husban

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch but my husband couldn’t understand the other person on the other line so I had to return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife she loved it but she has small wrist and the watch wouldn't take her heart rate properly so had to take it back but she loved the watch

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth it at all

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is atrocious. If it were not for that I would keep it. But the batter life is just too horrible and I did all I could to make it work changing settings and what not. It's unfortunate ☹️

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Creole, we regret to hear of your experience with this watch. We understand how frustrating it can be when expectations don't quite meet. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot a reduced battery life. ^Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't last that long and it gets hot fast you're not able to talk more than five minutes on it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great with issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. But water did not drain correctly began having issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the style

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this was unlocked so I could hook it to my carrier and pd extra for that... but I would not connect it that was a little aggravating

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible there's still alot to learn about the watch and its functions. I expected more.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Adam, we apologize that your experience so far has been less than ideal. We would like to share some helpful information with you to hopefully resolve your concerns. This link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) is to an article that will walk you through steps to increase your battery life. ^Elizabeth Samsung