Customer Ratings & Reviews
- Model:
- SM-R815UZKAXAR
- SKU:
- 6293223
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Galaxy Watch as stylish, easy to use, and available in a variety of colors. However, they express concerns about its battery life, with some describing it as atrocious.
This summary was generated by AI based on customer reviews.
Nice looking watch but I'm confused
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I 1st got the watch it work differently than it does now. I need to go back to the Geek Squad and get it straightened out
I would recommend this to a friendGood watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my smartwatch, but it doesnt work for calling out when I don't have my phone within distance. Feature I paid for...
No, I would not recommend this to a friendDon't buy save ur money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch sucked stopped working after 2 days died completely wouldn't turn back on after charging
No, I would not recommend this to a friendmeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not totally sold on the state of the smart watch yet - this was a gift, pretty underwhelmed........
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello dogobat, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your experience. ^Elizabeth
- Cons mentioned:Battery life
Battery problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are having problem we the battery of this devices
No, I would not recommend this to a friend - Cons mentioned:Battery life
Not worth the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all not worth the money. I got this watch over the Fitbit thinking it would be better because i have a Samsung phone. The Fitbit offers work outs and alot of the same features that the Samsung does at a better price. The step counter is not accurate. Battery life is about 2days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rubi, we regret to hear of your experience with this watch. We understand how frustrating it can be when expectations don't quite meet. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01003112/) to an article that will help you troubleshoot inaccurate steps. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot a reduced battery life. ^Elizabeth
Christmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas gift and have not had a chance to evaluate it yet.
I would recommend this to a friendNice watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice watch but not 4g compatible which is what i was looking for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. Thank you for taking the time to leave this feedback. As we stand behind our products, we would love to help get this checked. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513) for us to further assist you and kindly refer to this post. We look forward to speaking with you. ^Kayla
Samsung watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned for better item. Better watch and better coverage.
No, I would not recommend this to a friendHoped for better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The number constantly gets calls from random telemarketers.
No, I would not recommend this to a friendSeemed to drain the phone battery
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for text messages and other notifications.
No, I would not recommend this to a friendDoes not work as a stand alone watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the features that will be updated in next watch
No, I would not recommend this to a friendSamsung Pay does not work on the watch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a watch that had the same features as my Gear S3 and this does not have that, I was told Samsung Pay would work with it, which is why I bought it. I could have purchased a much cheaper Fit Bit and had the same features.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Becky, we apologize that this has been a less than ideal experience. Samsung Pay on this watch requires network connection through LTE, Wi-Fi or via Bluetooth pairing with a compatible smartphone. Samsung Pay on this watch is only compatible with select cards, carriers, and Samsung devices and non-Samsung Android phones. Samsung Pay on this watch is compatible only with NFC-type payment terminals. ^Elizabeth
- Cons mentioned:Battery life
Galaxy watch 3 - 42 millimeters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Battery life was just over a day....and still no blood pressure monitor as advertised.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
- Cons mentioned:Battery life
Battery life is poor maximum is about 8 hrs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor battery life not the 2 days I was told the battery life would last
No, I would not recommend this to a friend Watch does not work as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch works intermittently. Sometimes it won't turn on when the back button is pressed. Sometimes the watch fonts get too large for the face and the watch have to be restarted.
No, I would not recommend this to a friendNot quite
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea of this is great, but it’s not quite at the James Bond level yet..you cannot Bluetooth earbuds And if you do take a call it’s on speaker so that was a deal breaker for me.
No, I would not recommend this to a friendNot unlocked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy should really include that the watch is only unlocked with T-mobile. Went to activate it with Verizon to find out it won't work.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Terrible battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately returned this watch. Battery would not last an entire shift at work even with very little interaction.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Samsung pay did not work on it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Pay did not work on the watch at places where the gear3 watch did. I called Samsung and they did not know why and they thought it was a software bug. They count not give me a time frame as to when it will be fixed. I took it bank and am using my old gear 3 wat which Samsung pay works everywhere.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Payfan, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth