Customer Ratings & Reviews
- Model:
- SM-R890NZKAXAA
- |
- SKU:
- 6464608
Customer reviews
Rating 4.6 out of 5 stars with 1918 reviews
(1,918 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Durability4.7
Rating 4.7 out of 5 stars
- Comfort4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Galaxy Watch4 Classic's ease of use, elegant design, and comprehensive features, including its rotating bezel. Many appreciate the watch's size and display quality, while some find the sleep tracking capabilities beneficial. However, a significant number of users express concerns regarding battery life and the comfort of the watch band. Other criticisms include compatibility issues and the weight of the device.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Rated 5 out of 5 stars
Sleek
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch. Preferred over more recent model. Sleek look
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Android watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style and functionality! Easy to use and ser up.
I would recommend this to a friend Rated 3 out of 5 stars
Receiving text issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. Previous model was better. I get text alerts but the texts are not the current person texting me. Sometimes the text dont update for a day or 2
I would recommend this to a friendBrand response from Samsung
Posted .Hi Lvadam!
Thank you for reaching out to us. We apologize for the inconvenience this has caused you about receiving text messages. The experience is not what we expect from our customers.
Here is a link to help you address your issues with call and text messages on your Samsung smartwatch: https://www.samsung.com/us/support/troubleshooting/TSG01003245/.
For your reference, another link about sending and receiving messages on your Samsung smartwatch: https://www.samsung.com/us/support/answer/ANS00078022/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144255977
Have a great day.
Melardo
- Pros mentioned:Design
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would totaly recommed. I liked it, really good and pretty
I would recommend this to a friend Rated 3 out of 5 stars
Ehhhh. It's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but doesn't do much my fit bit charge does. Also the sleep monitoring isn't as accurate when I compare them by wearing both to sleep at the same time.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Best android watch
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nicest looking android watch available in the market
I would recommend this to a friend - Cons mentioned:Battery life
Rated 2 out of 5 stars
Poor performance overpowers aesthetics
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful watch. Horrible performance. Battery doesn’t last a day. Wear os is not great. Returning today.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. We apologize for the inconvenience this has caused you about your Galaxy Watch 4 Classic battery, and I understand how it is essential for daily tasks. The experience is not what we expect from our customers.
To help you with this, I am providing this link to reduce your Samsung watch battery life: https://www.samsung.com/us/support/troubleshooting/TSG01003232/.
You can also use this link to check for other features of the new Wear OS Powered by Samsung: https://www.samsung.com/us/support/answer/ANS00089162/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144187104
Have a great day.
Melardo
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Battery is horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't get me wrong, it's a nice watch and all, BUT the battery life absolutely sucks!! I can fully charge it, and it'll last less than 24 hour's even on battery saver mode! I haven't even own this watch for a week and it seems like it's on charger more than it is on me.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Samsung watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Husband is very pleased with his new Samsung smart watch.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there KellyA, thank you for your feedback on the Samsung Galaxy Watch4 Classic. We are so happy to hear your husband is enjoying the usage of his new device. If he is curious about the features and settings he may be unaware of, the full device manual and the Samsung Support Team are available on our website. These resources can help best align the device to his specific needs. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Gaxy watch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice watch, works great. The only downside is the watchface images.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Samsung galaxy watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not as satisfied with this version. Battery life is not good
I would recommend this to a friend Rated 3 out of 5 stars
Good One
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average product, but for android phone it was a good watch. Not connecting to IPhone
I would recommend this to a friendRated 3 out of 5 stars
Not the best for those that can't see up close
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it is a quality piece, it isn't very easy to use for someone that is farsighted.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Samsung watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch was nice but it wore your phone battery down so much the same day- ended up returning the watch
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, Kimmer. I apologize that your experience with the Galaxy Watch4 as less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Im skipping this watch until the next release.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am the HUGEST Samsung fan... but this watch, is not cool. For starters, they changed the operating system.... and to be honest, i can stop there, because the operating system now has made the battery horrific in these watches. I knew something was up when i purchased mine and saw a HUGE abount of open box. I didn't know why at first... now i do.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one and learning about your experience will help us to achieve this goal. ^Kayla
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Poor battery life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a 3 that died so thought I would upgrade to the 4. Liked the feel of the watch. The biggest problem was th battery life. The 3 i ha initially would last 4 days but when it died, it was still lasting two days. The 4 would not even last 24hours. I returned it after a week and went to a different brand.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Nice watch. Needs more customization.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear. Customization options seem limited when compared to earlier models. Hopefully, this will be addressed soon.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, EastStandSal. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
- Cons mentioned:Battery life
Rated 2 out of 5 stars
La batería incapaz
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.La duración de la batería es menor de 2 días. La pulsera no es cómoda.
No, I would not recommend this to a friend Rated 3 out of 5 stars
New galaxy watch 5 update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a buy now since the new watch galaxy 5 will be out this September is what news reports are bringing up.
No, I would not recommend this to a friend- Cons mentioned:Blood pressure
Rated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't take BP like was Advertised Very Very disappointed
No, I would not recommend this to a friend







