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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1918 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy Watch4 Classic's ease of use, elegant design, and comprehensive features, including its rotating bezel. Many appreciate the watch's size and display quality, while some find the sleep tracking capabilities beneficial. However, a significant number of users express concerns regarding battery life and the comfort of the watch band. Other criticisms include compatibility issues and the weight of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,918 reviews
  • Rated 5 out of 5 stars

    Love my samsung watch.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade watches whenever the new one comes out. I had some issues with this one not charging. Best buy replaced it for me without any troubles. Total tech is phenomenal to have!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch also purchased the warranty. Within a week ot stop working. Figured sine I had warranty they would have replaced it or fix it. They did offer my money back but I bought the watch to have a watch not my money back. Was very disappointed I feel like it was a big waste of my time

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Brandel, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4 Classic. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please feel free to contact Support if you would like to share any other feedback with us or if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't waste your time.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch in September 2021, along with the 2 year extended protection. Watch drains within hours and Best Buy will not accept a return/replacement with another watch.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is very responsive and sleek and very formal yet cozy feeling. Decent battery. Only con is that you would thing samsung offered the same product just bigger bezel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Watch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch so much! It comes in handy a lot and theres so many things you can do with it!! Would reccomend to anyone with a galaxy

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    The camel is not complete because it is circular a

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad the battery is very bad and the The camel is not complete because it is circular and comfortable on the hands

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    By far the best smart watch I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best smart watch I've owned. Perfect size and really really great battery life. Couldn't be more happier with my watch!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He loves it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend and he loves the watch. He works out regularly and this watch came with all the bells and whistles for him! He’s very happy with his watch!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a while

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed having mine it's fairly comfortable and sits well however, everytime I updated it there would be an issue somehow. This time it won't even turn on.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Must use app/app not compatible with iOS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is behind on this watch. The app that you have to (required to) use with the watch is not currently compatible with any iOS. Returning and will have to chose something else. Disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the original Galaxy Watch to this, and i absolutely love this watch and all the new features im learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the 3. I work construction and this is my third one. Watch is waterproof and very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestxmasgift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to review. The watch is a Christmas gift for my son we'll know soon enough. Sure he'll love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A little disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice watch. Only problems are for $350 you would.think that it would have a leather strap, or at least be able to take remote pictures from your phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for my needs,I wanted a watch to.track health and check heart rate and among other things

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not compatible with iOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung really messed up, the watch doesn’t work with the iPhone 12 iOS Is not compatible! Come on Samsung you lost a customer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Really big screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the watch worked fine. I ended up returning it because the screen was bigger than my wrist.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't install Google Assistant !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant unstall google assistant on this ! That is the basic expectation i had for a device with Google's wearOS.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Husbands christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it and uses it daily. Helps him keep track of messages and hoa daily steps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift. It was well received. He loves it and it works great.

    I would recommend this to a friend