Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $77.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 2131 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Galaxy Watch5 Aluminum Smartwatch 40mm BT favorably for its ease of use, numerous features, and stylish design, with many appreciating its comfortable size. However, a significant drawback reported by users is the battery life, which is considered insufficient by many. Other less frequently cited concerns include the absence of a rotating bezel from previous models and limitations with the ECG functionality for non-Samsung phone users. The watch's sleep and step tracking capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,131 reviews
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Galaxy watch update

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5 year old Galaxy watch was wore out. You could say I'm rough on it. The updated Galaxy 5 has been a nice upgrade. Better battery and a few new features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smart Watch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st galaxy phone and smart watch from samsung Watch os amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite improvement over the watch 4 especially battery

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor battery life

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch wouldnt even last for 24 hours on a single charge. Loved the design.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've to change it overnight each time .if not i can't used and that's sad because i had fitbit and i didn't have to change it everyday

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Do your homework first

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimal instructions for setup. Had the watch several weeks and still not functioning. “Experts” at Best Buy didn’t even know if it came with a band and didn’t have any to sell us.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is it harmful to some wrist size?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good watch. I wish this doesnt have that negative effect on the human wrist when wearing for too long. I found that it may cause pain on the wrist and pfevent blood flow

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Okidoki, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you feel as though you may be wearing your Galaxy Watch5 for too long or if it may be restricting blood flow, we recommend either loosening the strap or removing your watch, whichever is most comfortable to you. Please do not hesitate to contact Samsung Support if you would like any additional assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Galaxy at Bestbuy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great piece of technology. My wife loves this product. She owned 4 now has upgraded to 5. Zero complaints, only good surprises.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best watch I ever had!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch I ever had!!! Easy to set up and use. Smart looking and functional. Capable of many things. Pairing with phone was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new watch.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the active 3 watch and this watch battery lasts so much longer. Love the color and the layout of the apps. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gift for my mother she takes it with her and cant stop messing with her new watch and it came in her fave color purple .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Little reminder...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is GREAT ! Helps me remember when my next class is! It has mutable timers. It is very lite. I hardly know I wearing it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Watch

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch functions as it should but the Touch Screen is terrible. I have used Samsung phones and the Touch Screen works very well. Not on the watch.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice watch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch and all the features. However-the battery does not last that long, and I cannot figure out how to add snapchat to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice watch but we had to return it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have a Samsung phone you can't text from this watch. I would recommend this to someone who had a Samsung phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I made the purchase.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the health monitoring. I haven't worn a watch in decades and I have to say the health monitoring I have gained is worth getting used to wearing a watch again. The battery life with the many of the health items turned on, sleep, bpm, exercise is about a day and half. I love the options for face. I enjoy the extra features such as weather, text, notifications. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    watch 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like the color band ,,the charge not all that good i not use all the items on the watch ,,,just for time and timer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This ecg watch5 sucks!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into full blown tachycardia today and my handheld emay monitor, that was compared while at the er, which was amazingly accurate, kept registering tachy over and over during the episode. But the watch5 didn't catch it one time! I did my best to get the best reading possible but all readings kept saying Inconclusive! It doesn't count steps well either; sleep function sucks too. If you want something you can depend on to be at least moderately accurate, this isn't it. It's pretty and I've enjoyed wearing it but dependability is almost non-existent!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice watch but charge daily

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung watch5 (easy to see even in sunlight, stays connected to phone, etc.) but the battery life is horrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Round shape and carpal tunnel syndrome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been really enjoying the new watch. This is my first Samsung watch after always owning fitbits. I wanted a larger screen but the rectangular shape of other watches bothered my carpal tunnel syndrome. The round shape of the Samsung watch is so much more comfortable.

    I would recommend this to a friend