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Customer Ratings & Reviews

Your price for this item is $77.99
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The comparable value price is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 2131 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Galaxy Watch5 Aluminum Smartwatch 40mm BT favorably for its ease of use, numerous features, and stylish design, with many appreciating its comfortable size. However, a significant drawback reported by users is the battery life, which is considered insufficient by many. Other less frequently cited concerns include the absence of a rotating bezel from previous models and limitations with the ECG functionality for non-Samsung phone users. The watch's sleep and step tracking capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,131 reviews
  • Rated 5 out of 5 stars

    Best watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was looking for. Color was perfect just as pictured and described.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No good battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say im disappointed i was excited to upgrade my watch when i got this watch i opened it charged it and paired it to my phone next day when i wore it for the first time the battery wat at 8% so i decided to return it and stayed with old one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new watch, has my steps tracking better than my old Samsung watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is the best. It is very light on the wrist and very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch has made my life so convenient. I'm someone that loses my phone constantly, and this watch helps me find it or I just use it as my phone since I can make phone calls and send text messages. Battery life last me a god 2-3 days without a charge, depending how much I'm using it. It's customizable and tracks daily health. I don't have anything negative to say about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little frustrating to use and a little limited. Maybe I just need to get more accustomed to it but right now it's not what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch works great. A lot more features than what the active 2 had.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my phone and keeping track of fitness information.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Cant trace when battery is dead

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was a way to track when the battery is dead. Otherwise love it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the battery life is horrible. Wish I never would have gotten rid of my 3

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs to be louder sounds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misses a lot of calls and I can't hear the sound very well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations RitaL, thanks for taking the opportunity to review your Samsung Galaxy Watch5. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In order to connect and/or stay connected, most Bluetooth devices need to be within 30 feet of the phone or tablet it is paired to. Make sure the devices are close enough; otherwise, they will not connect or remain connected to one another. Without having more information available regarding what you may be currently experiencing with your Galaxy Watch5 and without being able to ask you any follow up questions to probe any further, I suggest contacting Samsung Support if you would like help with troubleshooting your device or if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! You do have to charge it regularly but it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Operations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service representative was very helpful in assisting me select a watch to meet my health needs. He explained and set up my watch for me. I am technically challenged (75 years young) so I was very appreciative of his help! I am very happy with my watch because it is easy for me to use and understand the different functions! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Good product and value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All features work well, unlike other smart watches I've tried.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good we will see how long this last since the last one I brought only lasted a year.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Open box galaxy watch5-great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great open box watch, good price, excellent quality and design

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with this device, it's very easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does alot of cool things still learning how to work it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not right for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly but it was just too big for my arm. Also could not find the right app for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my wife, she had the Galaxy Active 2, she really loved that watch so we went for the newest in the line. She loves it, is has more customizable options, and at first, she thought it felt big but has come to realize it's the same size. She is thrilled with it and has made it her own. I would recommend this watch to anyone.

    I would recommend this to a friend