Customer Ratings & Reviews

Hey there User395371, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung GalaxyWatch6. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Please take a moment to review, "Inaccurate steps on your Samsung smart watch" to help resolve what you may be experiencing with this feature. You can use your Galaxy Watch6 to record ECG for 30 seconds similar to a standard single-lead ECG. The ECG Monitor app also checks the recording for signs of Atrial Fibrillation—a common form of irregular heart rhythm. It does require a Samsung Galaxy smartphone with Android 7 or later and the Samsung Health Monitor app (available only at the Samsung Galaxy app store). Here's how you'd measure your ECG: 1. From Samsung Health Monitor, tap ECG. 2. Rest your finger lightly on the Home button to begin the ECG. After a moment, your ECG is displayed on the screen. 3. Tap Add to add any symptoms you are experiencing. 4. Tap Done when you are finished. With all the devices we own these days, it’s easy to accidentally misplace one or two. Luckily, SmartThings Find in the SmartThings app will help you locate your precious devices, like your phone, tablet, earbuds, and watch. SmartThings Find will scan for your devices and even show you a map with detailed information, including addresses and timestamps. You can also share device information with other Galaxy users so a friend can locate a device for you or turn on the Offline finding feature. If you need additional tracking options, you can use the Samsung SmartTag as well. Also check out, "Use SmartThings Find with the SmartThings app" if you would like to learn more. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support. Thank you for being a valued Samsung customer. - Debra

Hi Patrick, thank you for sharing your experience with your Samsung Galaxy Watch6 with us. We would love to help you ensure you have the best experiene possible with your device. Without knowing what format or application you are using for your music streaming and downloads, we recommend taking a look at the full device manual available online. This will highlight the different usage and settings of your device. You can also reach out to the Samsung Support Team for assistance and to ensure your device operates as intended. Thank you for being a Samsung customer. -Elizabeth