Customer Ratings & Reviews
- Model:
- SM-R940NZSAXAA
- |
- SKU:
- 6546700
Customer reviews
Rating 4.8 out of 5 stars with 1263 reviews
(1,263 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Durability4.7
Rating 4.7 out of 5 stars
- Comfort4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Galaxy Watch6 Aluminum Smartwatch 44mm BT for its excellent battery life and ease of use, highlighting the improved screen size and a wide array of features. Positive feedback also focuses on the sleep and step tracking capabilities, along with the watch's design and lightweight feel. However, some users expressed concerns about the band's comfort and the lack of certain features in specific regions.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
To small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little to small for my arm. Overall the watch isn't bad, just too small.
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
I would recommend this to a friendBrand response from Samsung
Posted .Greetings Samuraimidori, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6. If you're in the market for a larger watch face, take a look at Galaxy Watch6 Classic. We have an option available in 47mm that may be better suited for what you're looking for. Let us know if you would like any further assistance by contacting Samsung Support at your leisure. We're always happy to assist you with any of your needs. Thank you for being a trustworthy Samsung customer. - Debra
Rated 1 out of 5 stars
Doesn't Pair With Samsung Galaxy S22
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this watch as a gift, and it cannot pair to the Samsung S22 phone he has. We have done all the troubleshooting possible. We've taken his phone to the AT&T store to make sure the issue wasn't with the phone. We've done a factory reset, and still, the device won't pair with the phone. I've exchanged the watch once so far to see if the watch was defective. That didn't help. At this point, it's past the exchange and return window, and we don't know what to do.
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
No, I would not recommend this to a friendRated 3 out of 5 stars
Galaxy 6 watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied, but could have taken more time to shop. Same brand and pairs with my phone.
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
I would recommend this to a friendRated 3 out of 5 stars
Watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the watch but would like a better choice of bands
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
I would recommend this to a friendRated 2 out of 5 stars
Difficylt to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch technology needs to be improved. It doesn't stay connected to my phone for long and when it is connected I have difficulty finding and connecting other BlueTooth devices.
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Jim5w10, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. In order to connect, most Bluetooth devices need to be within 30 feet of the phone or tablet. Make sure the devices are close enough; otherwise, they will not connect or stay connected. Please feel free to take a look at, "Bluetooth device won't stay connected to Galaxy phone or tablet" if you would like to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your Bluetooth connection. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer. - Debra
Rated 1 out of 5 stars
Galaxy vs. Fitbit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use a walker when I walk around my home and have a Fitbit Versa watch and I was looking for a smart watch that would record my steps without swinging my arms. Try to do that with a walker. the Galaxy watch would record around 30 steps per day and my Fitbit records in excess of 1200 steps on an average day and I do the same process with walking every day. It does have an interesting face that is easy to change.
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
I would recommend this to a friendRated 1 out of 5 stars
Do not buy open box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one open box excellent, with protection plan. Unavailable to get it to connect due to some "software bug", ontop of this the tech for my protection plan said all that could be done was send it in (week+ timeline) no same day replacement offered. Then was told to exchange but was unable to because there was no other open box and was expected to pay extra for the same watch but new.
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
with the except of aluminum, you own nothing!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate my gadgets not fully my servant and slave, instead they are acting all the time, probably controlled from the dissident country
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't do nothing important. Just get something else thats cheaper.. it'll do the same thing
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RubenA, thank you for your feedback on your Samsung Galaxy Watch6. We understand our customers have a range of needs and wants from their chosen device. Without knowing what features you find important or aspects of your device that seem to not meet any of your preferences, we recommend taking a look at the full device manual available online. This can help you best align your device to your preferences and have the best experience possible that enhances your every day life. We also have the Samsung Support Team available to answer any questions you have or help you with any adjustments you would wish to make. Thank you for being a Samsung customer. -Elizabeth
Rated 2 out of 5 stars
Hope its not a lemon
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its February and its stop working. It was grest up until now
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JenniferH, thank you for your feedback on your Samsung Galaxy Watch6. We completely understand how important your device is to you on a daily basis. We'd be happy to help you with your device in any way we can. Without knowing what you are experiencing in terms of your device no longer functioning as intended, please reach out to the Samsung Support Team. They can work with you directly on troubleshooting and any other options available for resolving this matter. Thank you for being a Samsung customer. -Elizabeth
Rated 2 out of 5 stars
Look elsewhere....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, unresponsive. Not worth the price imo. Terrible battery life and lots of connectivity issues.
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Achenar, thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to review, "Samsung smart watch screen is slow, frozen, or not responding," "Reduced battery life on your Samsung smart watch," and " "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your Galaxy Watch6. Please do not hesitate to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We're always more than happy to assist you further. Thank you for being a valued Samsung customer. - Debra
Rated 1 out of 5 stars
Not configurable to my needs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot uninstall apps that you don't want. I only wanted this for a few capabilities yet I have to deal with clutter. I won't use this, I'll find some to give it to as I don't have time to stand in line and return it.
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Stride. Thanks for reaching out to share your feedback on the Galaxy Watch6. We understand that you are frustrated about wanting to delete preinstalled apps from your watch. Unnecessary apps can be removed either through the Galaxy Wearable app or directly from the watch. This process helps free up space and can improve watch performance. Steps vary slightly between Wear OS models and older versions. To delete apps from your phone for a Wear OS watch, open the Galaxy Wearable app, and then tap Watch settings. On older models, open Galaxy Wearable, and tap the Home tab. On Wear OS models, tap Watch settings, and then tap Apps. For older models, tap Apps, and then swipe to and tap Manage Apps. On Wear OS watches, select the app, then tap Uninstall, and then tap Uninstall to confirm. On older models, tap the Delete icon (the trash can), select the app(s) you want to delete, and then tap Uninstall. Tap Uninstall to confirm. To delete apps directly from your watch, navigate to the Apps screen that has the app you want to uninstall. Touch and hold that screen. Or, if you're using a Wear OS model, touch and hold the app. On Wear OS models, tap Uninstall, and then tap OK. On older models, tap the Delete icon, and then tap the check mark to confirm. If you require any further assistance or have any questions, please reach out to us at Support. -Kelvin
Rated 1 out of 5 stars
Poor battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the functions of the watch but the battery dont last long i have to charge it twice in 24 hrs and i disable most of the features what's the point of having such a nice watch but with a crappy battery
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No charger in the box. Charger was nowhere in the box. Really frustrating since it was a gift.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Beneathemoon, thanks for taking the opportunity to review your Samsung Galaxy Watch6. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you purchase the Galaxy Watch6 as a brand-new device, it will include: 1. Galaxy Watch6 Case + Inbox band and 2. Wireless Charger. If you have purchased this device being sold as a new product, we recommend reaching out to BestBuy Support at: )1-888-BEST-BUY) (1-888-237-8289) for further assistance. Thank you for being a dedicated Samsung customer. - Debra
Rated 1 out of 5 stars
Samsung Galaxy Watch6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch Face is way too big for a woman with a small wrist. Could never get it to sync with my phone. The watch would never function correctly due to the size and where you have to wear it on your arm.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Kimmy, we appreciate you sharing your thoughts with us about your Samsung Galaxy Watch6. We understand our customers have a wide range of both needs and preferences for their chosen device. We do have two sizes available for this device to help ensure you have the comfort you desire. We have a few articles on our website as well to help troubleshoot the connection titled "Samsung smart watch and phone compatibility", "Cannot sync content between phone and Samsung smart watch", and "Samsung smart watch will not connect to a phone". You can also reach out to the Samsung Support Team for assistance if necessary. Thank you for being a Samsung customer. -Elizabeth
Rated 1 out of 5 stars
Bricked in one day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch bricked in one day of owning. Samsung customer service is non-existent.
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Poohbear, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love to be able to assist you with what you may be experiencing with your Galaxy Watch6, however, we need more details than we currently have available before we can properly do so. Please contact Support at your earliest convenience for further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra
- Pros mentioned:Battery life, Ease of use, Screen size
Rated 5 out of 5 stars
Perfect for even a casual user
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I've had this less than a week and I'm loving it. I am not a techie and would be considered a casual user. The battery is good, the watch is easy to navigate. The Galaxy Expert at BB St Matthews was a huge help. I bought the larger size 44mm just so I wouldn't have any issues seeing the watch face without my glasses on. It is big, but fits my wrist without over whelming it. I'm so glad that I returned the Garmin and decided on this Galaxy 6.
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
I would recommend this to a friend Rated 1 out of 5 stars
Dont bother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung products are not what it used to be. I have several samsung products, watch and 2 tablets that stop working. Price does not guarantee excellence.
This review is from Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JaDee, thank you for sharing your thoughts with us about your Samsung Galaxy Watch6. We understand how important your devices are you to on a daily basis, and we would be thrilled to help you maximize your experience. Without knowing what difficulties you are experiencing, please reach out to the Samsung Support Team through our website. These experts can offer one on one assistance with your device to best align to your needs. Thank you for being a Samsung customer. -Elizabeth
Rated 1 out of 5 stars
Too large for a slim-wristed lady
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strap is size large with no option to purchase a watch with the small strap
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Moragami, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your included watch band is too large for your liking, we do offer several options of bands that may be better suited for your preference. Feel free to check out those bands and hopefully you can find the one that best meets your needs. Feel free to reach out to Support if you have any questions or if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra
Rated 1 out of 5 stars
Doesn't work with iphone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with iphone. Had a very difficult time pairing with it.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Henry, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Watch6. The Galaxy Watch6 relies on the Google Play services, which is not supported on iOS. Feel free to check out, "Samsung smart watch and phone compatibility" if you would like more information regarding compatibility. Please contact us if you have any other questions. Thank you for being a staunch Samsung customer. - Debra











